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Difference between revisions of "OpenStage Training"

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{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_en.zip OS60-80 @ HiPath 4000 End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_de.zip OS60-80 @ HiPath 4000 Anwendertraining]
 
{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_en.zip OS60-80 @ HiPath 4000 End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_de.zip OS60-80 @ HiPath 4000 Anwendertraining]
  
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===== HiPath 2000, 3000, OpenOffice =====
 
===== HiPath 2000, 3000, OpenOffice =====
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{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_sme_en.zip OS40 @ H2k, H3k, OpenScapeOffice End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os40_h4k_de.zip OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining]
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{{en}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_en.zip OS60-80 @ HiPath 4000 End User Training] / {{de}} [http://wiki.siemens-enterprise.com/wbt/hfa/hfa_os60-80_h4k_de.zip OS60-80 @ HiPath 4000 Anwendertraining]
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Revision as of 18:59, 23 January 2011

<accesscontrol>OS-Training</accesscontrol> This page gives an overview about all available trainings for OpenStage phones.

Quick Reference Cards

Quick Reference Cards help users to get acquainted with the core functionality of the OpenStage phones. Open the PDF in the browser, or download it directly on your PC. Most of the "Important Operating procedures" contain a link with an video explanation and demonstration of the feature.

Print it out and put it under your phone for a quick lookup of a desired function. To get a high-quality printed version of this Quick Reference card, pls contact your local sales partner.

Technology OpenStage 40 OpenStage 60/80
SIP OS 40 QRC.JPG  OS60-80 QRC.JPG 
*pdf.png  Quick Reference Card OpenStage 40 SIP *pdf.png  Quick Reference Card OpenStage 60-80 SIP
HFA available end of Jan 11 available end of Jan 11


Video Trainings

@Robert: pls write down 2-3 sentences about the goal and structure of the video training

Instructor: Robert Arandjelovic, Product Marketing Devices (link auf Intro Video)

each clip: 1. short introduction about use case (what business sitaution is addressed); 2. step-by-step instruction how to access this feature: 3. optional: a tip, how to improve further using this feature (e.g. FPK)

Plenty of videos clips, regularly updated, bookmark this site and check out from time to time for updates

Quick Reference card scenarios


OpenStage 40 length OpenStage 60/80 length Content

Basic telephony

Video 04:17 Video
comprehensive overview
Place a Call Video 02:31 Video
three options how to make a phone call
Answer a Call Video 00:43 Video
all options to answer a call
End a Call Video 00:33 Video 00:34 all options to End a Call
Using headset Video 00:45 Video
Place, Answer, End a call using a headset






Feature handling

Video 10:15 Video
comprehensive overview
Hold/Retrive a Call Video 01:27 Video
Hold/Retrieve a Call using context menu or FPK
Make a Conference Call Video 01:32 Video
Conference call using context menu
Transfer a Call Video 04:02 Video
describes the 3 different possibilities to transfer a call
Programming Call Forwarding Video  02:05 Video
programming call forwarding using favorites; turning Call Forwarding for All calls on/off
Deflecting a Call Video 01:33 Video
Deflect a call; Deflect to Voicemail using FPK






Enhanced telephony






Dialing from Caller List planned



Using missed, dialed, recieived, forwarded call lists
Audio features planned


Mute, Switching Speakerphone/Handset mode
Saving a function to a key planned




Further scenarios (Under Investigation)

OpenStage 40 length OpenStage 60/80 length content

Message services

                                                                             
Voicemail planned planned

Directory services

LDAP planned planned
Phonebook                          
planned planned

OpenStage Manager

Basic N/A planned how to connect, Phonebook synchronisation
Extended functions N/A planned working with picture clips, MP3- ringer tones, Slide-show

User Menu

Basic

login, set date&time, audio settings, phone settings, language settings,

Password, Reset, Network Information 

Extended functions Configure your phones for your needs

Functions

Part 1 from Selected Dialing to Transfer a call
Part 2 from Deflecting to Mobility
Part 3 from Directed Pickup to Start Phonebook

XML-Applications

Setup N/A
Examples N/A

Web Based Management

Acessing the WBM
Configuring the user settings

OSC UC@OpenStage


Web based trainings

Web based trainings give the user full choice and flexibility to learn "How to use your OpenStage".You can start the tarining, just bei clicking one of the links below, or download  the training on your PC / company webserver to strat from there.

150px OpenStage 15 os40-p.jpg OpenStage 40 os60-p.jpg OpenStage 60/80
SIP
End-User Training (Standard) International (English) Link to WBT

Deutschland  Link zum WBT

End-User Training (Premium) International (English) Ordering Info

Deutschland  Bestellinformation

Training for admins International (English)  Link to WBT

Deutschland  Link zum WBT

HFA

End-User Training

HiPath 2000, HiPath 3000, OpenOffice

N/A

International (English)  Link to WBT

Deutschland Link zum WBT

International (English)  Link to WBT

Deutschland Link zum WBT

End User Training

HiPath 4000

N/A

International (English) Link to WBT

Deutschland Link zum WBT

International (English) Link to WBT

Deutschland Link zum WBT

Training for admins

all HFA platforms

International (English)  Link to WBT

Deutschland  Link zum WBT

 

Download area

All Web based trainings can be downloaded and installed locally.

How to do?

  1. Download and Save the zip container on your PC / server
  2. Unzip the folder
  3. Access the index.html file using your browser
  4. For web access make sure that a webserver (e.g. Apache) is running

SIP

International (English)  SIP Administrator Training Deutschland  SIP Administratoren Training

International (English)  End-user Training (standard) OS 15 / Deutschland End-user Training (standard) OS 15

International (English)  End-user Training (standard) OS 40 / Deutschland  End-user Training (standard) OS 40

International (English)  End-user Training (standard) OS 60-80 / Deutschland  End-user Training (standard) OS 60-80


HFA

International (English)  HFA Administrator Training / Deutschland  HFA Administratoren Training

HiPath 4000

International (English)  OS40 @ HiPath 4000 End User Training / Deutschland  OS40 @ HiPath 4000 Anwendertraining

International (English)  OS60-80 @ HiPath 4000 End User Training / Deutschland  OS60-80 @ HiPath 4000 Anwendertraining

HiPath 2000, 3000, OpenOffice

International (English)  OS40 @ H2k, H3k, OpenScapeOffice End User Training / Deutschland  OS40 @ H2k, H3k, OpenScapeOffice Anwendertraining


International (English)  OS60-80 @ HiPath 4000 End User Training / Deutschland  OS60-80 @ HiPath 4000 Anwendertraining




Further links

Verweis auf Phone Guide Live