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Difference between revisions of "OpenStage Training"

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<accesscontrol>OS-Training</accesscontrol>
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<accesscontrol>OS-Training</accesscontrol> __NOTOC__ This page gives an overview about all available trainings for OpenStage phones.  
__NOTOC__
 
This page gives an overview about all available trainings for OpenStage phones.
 
  
 
== Quick Reference Cards  ==
 
== Quick Reference Cards  ==
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{| border="1" cellspacing="1" cellpadding="1" width="400"
 
{| border="1" cellspacing="1" cellpadding="1" width="400"
 
|-
 
|-
| Technology
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| Technology  
| OpenStage 40
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| OpenStage 40  
 
| OpenStage 60/80
 
| OpenStage 60/80
 
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| SIP
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| SIP  
 
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| HFA
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| HFA  
 
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|}
 
|}
  
* {{File-DL|Quick Reference Card OpenStage 40 SIP|pdf}}
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*{{File-DL|Quick Reference Card OpenStage 40 SIP|pdf}}  
* {{File-DL|Quick Reference Card OpenStage 60-80 SIP|pdf}}
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*{{File-DL|Quick Reference Card OpenStage 60-80 SIP|pdf}}
  
 
== Video Trainings  ==
 
== Video Trainings  ==
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|-
 
|-
 
|  
 
|  
| '''OpenStage 40'''
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| '''OpenStage 40'''  
| '''length'''
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| '''length'''  
| '''OpenStage 60/80'''
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| '''OpenStage 60/80'''  
| '''length'''
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| '''length'''  
 
| '''Summary'''
 
| '''Summary'''
 
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|-
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| Hold/Retrieve a Call using context menu or FPK
 
| Hold/Retrieve a Call using context menu or FPK
 
|-
 
|-
| Make a Conference Call
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| Make a Conference Call  
| [[OpenStage 40 SIP: Place a Conference Call|SIP ]]&#124; [[OpenStage 40 HFA: Place a Conference Call|HFA]]
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| [[OpenStage 40 SIP: Place a Conference Call|SIP ]]&#124; [[OpenStage 40 HFA: Place a Conference Call|HFA]]  
 
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| Deflecting a Call
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| Deflecting a Call  
| [[OpenStage 40 SIP: Using the Headset|SIP ]]&#124; [[OpenStage 40 HFA: Deflecting a Call|HFA]]
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| [[OpenStage 40 SIP: Using the Headset|SIP ]]&#124; [[OpenStage 40 HFA: Deflecting a Call|HFA]]  
 
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==== Enhanced telephony ====
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==== Enhanced telephony ====
  
| | | | | |- | Dialing from Caller List | | | | | Using missed, dialed, recieived, forwarded call lists |- | Callback | | | | | |- | Audio features | | | | | Mute, Switching Speakerphone/Handset mode |- | Saving a function to a key | | | | | |- | | | | | | |}
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== Web based trainings ==
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| Dialing from Caller List  
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| Using missed, dialed, recieived, forwarded call lists
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| Callback  
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| Audio features  
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| Mute, Switching Speakerphone/Handset mode
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| Saving a funnction to a key  
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Tabelle mit allen WBT links
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== Web based trainings  ==
  
zusätzlich Verweis auf APT
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Tabelle mit allen WBT links
  
== Further links ==
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zusätzlich Verweis auf APT
Verweis auf Phone Guide Live
 
  
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== Further links  ==
  
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Verweis auf Phone Guide Live
  
[[Category:OpenStage Training]]
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[[Category:OpenStage_Training]]

Revision as of 12:58, 14 January 2011

<accesscontrol>OS-Training</accesscontrol> This page gives an overview about all available trainings for OpenStage phones.

Quick Reference Cards

1. dreispaltige Tabelle (Technologioe; OS 40 ; OS 60/80) 2. Downloadlink QRC und Thumbnail um es mit einem Klick zu öffnen

Technology OpenStage 40 OpenStage 60/80
SIP
HFA

Video Trainings

First select the desired procedure, select your OpenStage telephone and then click either on SIP or HFA.

Quick Reference card scenarios

OpenStage 40 length OpenStage 60/80 length Summary

Basic telephony

Place a Call SIP | HFA
Answer a Call SIP | HFA
End a Call SIP | HFA How to End a Call
Using headset SIP | HFA Place, Answer, End a call using a headset

Feature handling

Hold/Retrive a Call SIP | HFA Hold/Retrieve a Call using context menu or FPK
Make a Conference Call SIP | HFA
Transfer a Call SIP | HFA describes the 3 different possibilities to transfer a call
Programming Call Forwarding SIP | HFA
Deflecting a Call SIP | HFA Deflect a call; Deflect to Voicemail using FPK

Enhanced telephony

Dialing from Caller List Using missed, dialed, recieived, forwarded call lists
Callback
Audio features Mute, Switching Speakerphone/Handset mode
Saving a funnction to a key

Web based trainings

Tabelle mit allen WBT links

zusätzlich Verweis auf APT

Further links

Verweis auf Phone Guide Live