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Difference between revisions of "OpenStage SIP FAQ"

The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.

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(Ringer Tones)
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== General ==
 
== General ==
  
==== What documents are there for the OpenStage phones and where do I find them? ====
+
==== What documents are available for the OpenStage phones and where do I find them? ====
  
: All OpenStage phones are shipped with a printed document in multiple languages providing brief instruction regarding installation and operation. All the others are here on this Wiki.
+
: All OpenStage phones are shipped with a printed document in multiple languages providing brief instructions regarding installation and operation. All the others are here on this Wiki.
  
 
==== How do I get an overview of the features of the OpenStage phones? ====
 
==== How do I get an overview of the features of the OpenStage phones? ====
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: Press buttons 1-4-7 simultaneously.
 
: Press buttons 1-4-7 simultaneously.
  
== IP Basic ==
 
=== How can I monitor phones IP traffic e.g. for troubleshooting purposes? ===
 
  
: Best way, just configure your 2nd LAN-port (PC-port) as a mirror of the first one and trace phones IP/SIP traffic with a network tracer running on your PC.  
+
== LDAP ==
== SIP ==
+
 
 +
==== What is the purpose of a LDAP template? ====
 +
 
 +
 
 +
== User Data ==
 +
 
 +
{{Info|
 +
Keep in mind that the user space is limited to 8 MB (total). Every picture, ringtone or phonebook entry will reduce the space left!
 +
}}
 +
 
 +
==== Logo (Background picture) ====
 +
 
 +
====== How can I put my own company logo or background picture on the phone? ======
 +
: This can either be done by local phone menu or Webbased management. The logo file has to be placed on a FTP server, where the phone can download it.
 +
 
 +
====== What file types are supported? ======
 +
: PNG and JPG format are supported, but PNG is the preferred file type because of the transparency feature.
 +
: A logo file has to be resized to 480 x 142 pixel (OpenStage 60 and 80)
  
== Local telephonebook ==
 
==== How many Outlook contacts can be locally stored? ====
 
: Up to 1.000. It depends from the amount of MP3 ringer tones and screen saver slides. In total 8 MByte of user data are available.
 
  
== LDAP ==
+
==== Screensaver ====
==== What is the purpose of a LDAP template? ====
 
  
== Screen saver / Logo (Background picture) ==
+
====== Can I use my own pictures for the screensaver slideshow? ======
 +
: Yes, this is possible. Easiest way doing this, is with the help of the [[OpenStage Manager]] tool. It transfers all the pictures to the phone, makes them fit best on the screen and can help saving memory.
  
==== How can I put my own company logo or background picture on the phone? ====
+
====== Which format is supported? ======
: This can be download using ftp into the phone (local admin menu or Web based management). PNG and JPG formats are supported. The picture has to resized to 480 x 142 pixel.
+
:* JPG
 +
:* PNG
  
==== Can I download my own pictures on the phone? ====
+
====== How many pictures are downloadable? ======
: Yes, this is possible. Best way doing this, is with the Phone Manager tool.
+
: This depends on the memory usage for other user data (eg. phonebook entries, ringer tones). The total memory available is limited to 8 MB.
  
==== Which format is supported? ====
 
  
: OpenStage Manager allows to have each contact with an image, supporting:
+
==== Local phonebook ====
  
:* Just any picture format, preferable JPG.
+
====== Is it possible to synchronize my Outlook contacts with OpenStage? ======
:* [[PNG|.png]] (Portable Network Graphic) image file format
+
: This can be done with the [[OpenStage Manager]].
  
:and resizing them automatically during import.
+
====== How can I get my mobile phone contacts to OpenStage? ======
 +
: Using the Bluetooth functionality of OpenStage 60 and 80. Via Bluetooth you can easily transfer a contact as a vCard (if supported by the mobile phone).
  
==== How many pictures are downloadable? ====
 
: It depends from memory usage for other user data (eg. telephonebook, ringer tones). As a rule 8 MByte user data space is available in total.
 
  
== Ringer Tones ==
+
==== Ringer tones ====
  
==== What file types are supported? ====
+
====== What file types are supported? ======
 
: In general, WAV and MIDI files are supported on all 4 phone types. Additionally, OpenStage 60 and 80 can play MP3 files.
 
: In general, WAV and MIDI files are supported on all 4 phone types. Additionally, OpenStage 60 and 80 can play MP3 files.
  
==== Is there a suggestion for MP3 files? ====
+
====== Is there a suggestion for MP3 files? ======
 
: OpenStage 60 and 80 can play MP3 files from 32 kbit/s up to 320 kbit/s (stereo and mono). Because of a limitation of the space available (8 MB in total), the following is suggested:
 
: OpenStage 60 and 80 can play MP3 files from 32 kbit/s up to 320 kbit/s (stereo and mono). Because of a limitation of the space available (8 MB in total), the following is suggested:
  
 
: - mono instead of stereo sound
 
: - mono instead of stereo sound
: - a constant bitrate between 64 and 112 kbit/s
+
: - a constant bitrate between 64 and 96 kbit/s
: - a maximum length of 1 minute per file
+
: - a maximum length of 15 seconds per file
  
 
: See the following table for estimated file size
 
: See the following table for estimated file size
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! width=170px | 80 kbit/s (mono)
 
! width=170px | 80 kbit/s (mono)
 
! width=170px | 96 kbit/s (mono)
 
! width=170px | 96 kbit/s (mono)
! width=170px | 112 kbit/s (mono)
 
|-
 
| width=170px | Length 0:15 min
 
| style="text-align:center" | 0,12 MB
 
| style="text-align:center" | 0,15 MB
 
| style="text-align:center" | 0,18 MB
 
| style="text-align:center" | 0,21 MB
 
 
|-
 
|-
| width=170px | Length 0:30 min
+
| width=170px | Length 5 seconds
| style="text-align:center" | 0,23 MB
+
| style="text-align:center" | 40 KB
| style="text-align:center" | 0,29 MB
+
| style="text-align:center" | 50 KB
| style="text-align:center" | 0,35 MB
+
| style="text-align:center" | 60 KB
| style="text-align:center" | 0,41 MB
 
 
|-
 
|-
| width=170px | Length 0:45 min
+
| width=170px | Length 10 seconds
| style="text-align:center" | 0,35 MB
+
| style="text-align:center" | 80 KB
| style="text-align:center" | 0,44 MB
+
| style="text-align:center" | 100 KB
| style="text-align:center" | 0,53 MB
+
| style="text-align:center" | 120 KB
| style="text-align:center" | 0,62 MB
 
 
|-
 
|-
| width=170px | Length 1:00 min
+
| width=170px | Length 15 seconds
| style="text-align:center" | 0,47 MB
+
| style="text-align:center" | 120 KB
| style="text-align:center" | 0,59 MB
+
| style="text-align:center" | 150 KB
| style="text-align:center" | 0,70 MB
+
| style="text-align:center" | 180 KB
| style="text-align:center" | 0,82 MB
 
 
|}
 
|}
  
==== How can I download my own ringer melodies to the phone? ====
+
====== How can I download my own ringer melodies to the phone? ======
 
: This can be done by using the  [[OpenStage Manager]]. As an instance of ringtones, several MP3 files can be found [[OpenStage Manager#Individual Ringer tones|here]].
 
: This can be done by using the  [[OpenStage Manager]]. As an instance of ringtones, several MP3 files can be found [[OpenStage Manager#Individual Ringer tones|here]].
 +
  
 
== OpenStage Manager ==
 
== OpenStage Manager ==
Line 108: Line 110:
 
See [[OpenStage Manager]] homepage (under construction).
 
See [[OpenStage Manager]] homepage (under construction).
 
[[Category:OpenStage]]
 
[[Category:OpenStage]]
 +
 +
 +
== Diagnostics ==
 +
 +
==== How can I monitor the phones IP traffic? ====
 +
: Best way, just configure the PC-port of your OpenStage phone as a mirror of the first one and trace phones IP/SIP traffic with a network tracer running on the PC connected to the phones PC-port.

Revision as of 19:57, 26 June 2007

In this OpenStage SIP you will find answers to frequently asked questions on the OpenStage SIP phone family, divided into various topics.

General

What documents are available for the OpenStage phones and where do I find them?

All OpenStage phones are shipped with a printed document in multiple languages providing brief instructions regarding installation and operation. All the others are here on this Wiki.

How do I get an overview of the features of the OpenStage phones?

You will get a quick overview of the features in the corresponding OpenStage datasheets, which you can alternatively view under http://www.siemens.de/hipath > Downloads > Data sheets.

What are the default passwords?

User Menu: no password
Admin Menu: 123456
Factory Reset: 124816

How can I invoke a soft-Restart?

Press buttons 1-4-7 simultaneously.


LDAP

What is the purpose of a LDAP template?

User Data

Keep in mind that the user space is limited to 8 MB (total). Every picture, ringtone or phonebook entry will reduce the space left!

Logo (Background picture)

How can I put my own company logo or background picture on the phone?
This can either be done by local phone menu or Webbased management. The logo file has to be placed on a FTP server, where the phone can download it.
What file types are supported?
PNG and JPG format are supported, but PNG is the preferred file type because of the transparency feature.
A logo file has to be resized to 480 x 142 pixel (OpenStage 60 and 80)


Screensaver

Can I use my own pictures for the screensaver slideshow?
Yes, this is possible. Easiest way doing this, is with the help of the OpenStage Manager tool. It transfers all the pictures to the phone, makes them fit best on the screen and can help saving memory.
Which format is supported?
  • JPG
  • PNG
How many pictures are downloadable?
This depends on the memory usage for other user data (eg. phonebook entries, ringer tones). The total memory available is limited to 8 MB.


Local phonebook

Is it possible to synchronize my Outlook contacts with OpenStage?
This can be done with the OpenStage Manager.
How can I get my mobile phone contacts to OpenStage?
Using the Bluetooth functionality of OpenStage 60 and 80. Via Bluetooth you can easily transfer a contact as a vCard (if supported by the mobile phone).


Ringer tones

What file types are supported?
In general, WAV and MIDI files are supported on all 4 phone types. Additionally, OpenStage 60 and 80 can play MP3 files.
Is there a suggestion for MP3 files?
OpenStage 60 and 80 can play MP3 files from 32 kbit/s up to 320 kbit/s (stereo and mono). Because of a limitation of the space available (8 MB in total), the following is suggested:
- mono instead of stereo sound
- a constant bitrate between 64 and 96 kbit/s
- a maximum length of 15 seconds per file
See the following table for estimated file size
64 kbit/s (mono) 80 kbit/s (mono) 96 kbit/s (mono)
Length 5 seconds 40 KB 50 KB 60 KB
Length 10 seconds 80 KB 100 KB 120 KB
Length 15 seconds 120 KB 150 KB 180 KB
How can I download my own ringer melodies to the phone?
This can be done by using the OpenStage Manager. As an instance of ringtones, several MP3 files can be found here.


OpenStage Manager

See OpenStage Manager homepage (under construction).


Diagnostics

How can I monitor the phones IP traffic?

Best way, just configure the PC-port of your OpenStage phone as a mirror of the first one and trace phones IP/SIP traffic with a network tracer running on the PC connected to the phones PC-port.