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OpenStage Important HW/SW Dependency Information

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Due to a hardware redesigns maybe the following HW/SW dpendency informations are important for your OpenStage IP phone.

Newer Hardware Revision of OpenStage 15/40

Due to a minor hardware redesign, the integrated chip for Power over Ethernet detection on OpenStage 40 devices has been replaced by a different solution.

Service Information: pdf.png  Service Info PoE OpenStage 15-40

Newer Hardware Revision of OpenStage 40

Due to a minor hardware redesign (introducing a new revision level of INCA-IP) of OpenStage 40 phones. The following hardware versions and later require a special attention.

Affected hardware:

  • OpenStage 40 HFA
  • OpenStage 40 SIP

The new hardware does not include any functional change or error correction!

  • S30817-S7402-D101-16 (OpenStage 40 HFA iceblue)
  • S30817-S7402-D103-17 (OpenStage 40 HFA lava)
  • S30817-S7402-A101-41 (OpenStage 40 SIP iceblue)
  • S30817-S7402-A103-23 (OpenStage 40 SIP lava)

These hardware revisions have to be used with OpenStage 40 HFA Version V1 R3.24.0 or higher or OpenStage 40 SIP V1 R5.11.0 or higher.

Newer Hardware Revision of OpenStage 40 G

Due to a minor hardware redesign of OpenStage 40/40 G phones the hardware versions outlined below require at least a SW version mentioned below. Please do not downgrade the SW on this phone. It already contains a correct SW version.

Affected telephones and SW to be used:

  • OpenStage 40 HFA & OpenStage 40G HFA : Please use software version HFA V2R0.35.4 or higher.
  • OpenStage 40 SIP & OpenStage 40G SIP: Please use software version SIP V2R1.16.0 or higher.

The new hardware does not include any functional change or error correction! Caution: If phones with hardware versions outlined below are operated with lower SW versions than indicated above it might be the case that the programmable keys next to the display may seem to be impaired.

The following phones (hardware versions) therefore contain the software HFA V2R0.35.4 respectively the software SIP V2R1.16.0.

  • S30817-S7402-A101-46 (OpenStage 40 SIP ice blue)
  • S30817-S7402-A103-28 (OpenStage 40 SIP lava)
  • S30817-S7402-D101-21 (OpenStage 40 HFA ice blue)
  • S30817-S7402-D103-22 (OpenStage 40 HFA lava)
  • S30817-S7402-C101-22 (OpenStage 40G SIP ice blue)
  • S30817-S7402-C103-16 (OpenStage 40G SIP lava)
  • S30817-S7402-B101-13 (OpenStage 40G HFA ice blue)
  • S30817-S7402-B103-14 (OpenStage 40G HFA lava)

Newer Hardware Revision of OpenStage 80

Due to a minor hardware redesign of OpenStage 80 SIP and HFA phones the hardware versions outlined below require at least a SW version mentioned below. Please do not downgrade the SW on this phone. It already contains a correct SW version. Please inform your administrator.

Affected hardware:

  • OpenStage 80 HFA
  • OpenStage 80 SIP

The new hardware does not include any functional change or error correction! Affected telephones and SW to be used:

  • OpenStage 80 HFA & OpenStage 80G HFA: Please use software version HFA V2R0.48.0 or higher.
  • OpenStage 80 SIP & OpenStage 80G SIP: Please use software version SIP V2R1.21.0 or higher.

Caution: If phones with hardware versions outlined below are operated with lower SW versions than indicated above the display quality will be impaired. If your environment does not allow to use the correct software version, please contact your service center for immediate help.

The following phones (hardware versions) therefore contain the HFA Software V2R0.48.0 respectively the software SIP V2R1.21.0.

  • S30817-S7404-A101-37 OS80 G SIP
  • S30817-S7404-B101-14 OS80 G HFA
  • S30817-S7404-D101-17 OS80 HFA
  • S30817-S7404-E101-35 OS80 SIP