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Difference between revisions of "OpenScape Integration"

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== Operation ==
 
== Operation ==
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[[Image:OpenScape Op.jpg|500px|center]]
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'''Operational Overview :'''
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* An Openscape application on the phone interacts with the server using XML. The server provides XML to the phone which the application renders into a screen for the user to interact with. The user’s interaction with the phone results in key-value pairs being passed back to the server for processing.
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* The Servlet application in the server passes the key-value pairs to the Middleware application for processing.
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* The Middleware processes the information received from the Servlet and sends instructions to the Openscape proxy.
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* The Openscape proxy carries out the instructions received from the Middleware.
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* The phone is pushed new information based on the state of the application running on the server. The phone’s APM is updated.

Revision as of 16:51, 20 November 2006

Screenshot

Scope

Until recent times OpenScape functionality has been limited in its access via a web portal only. By utilising the capabilities of the AGP, the OpenScape Proxy Web Service (OSPWS) and some server side applications we can now provide a significant amount of functionality on the OptiPoint Series phones via the DSM or APM.

Key Features

  • Set Your Status
  • Set Your Prefered Devices
  • View Contacts
  • View Workgroups
  • Call Handling
  • Notifications

Operation

OpenScape Op.jpg

Operational Overview :

  • An Openscape application on the phone interacts with the server using XML. The server provides XML to the phone which the application renders into a screen for the user to interact with. The user’s interaction with the phone results in key-value pairs being passed back to the server for processing.
  • The Servlet application in the server passes the key-value pairs to the Middleware application for processing.
  • The Middleware processes the information received from the Servlet and sends instructions to the Openscape proxy.
  • The Openscape proxy carries out the instructions received from the Middleware.
  • The phone is pushed new information based on the state of the application running on the server. The phone’s APM is updated.