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Difference between revisions of "OpenScape Desk Phone Training"

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(Created page with "{{Breadcrumb|0|0|{{dev-en}}|OpenScape Desk Phone IP}} {| class="noborder" style="float: right" | class="noborder" | <mediaplayer image="http://wiki.siemens-enterprise.com/vid...")
 
(Scenarios)
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|-
 
|-
 
| '''Basic Telephony'''  
 
| '''Basic Telephony'''  
| [[OpenStage 15 SIP: Basic Call Handling|Video]]  
+
| [[OpenScape Desk Phone IP 35: Basic Call Handling|Video]]  
 
| 01:40  
 
| 01:40  
| [[OpenStage 40 SIP: Basic Call Handling|Video]]  
+
| [[OpenScape Desk Phone IP 55: Basic Call Handling|Video]]  
 
| 04:17  
 
| 04:17  
 
| Comprehensive overview.
 
| Comprehensive overview.
 
|-
 
|-
 
| Basic call handling  
 
| Basic call handling  
| [[OpenStage 15 SIP: Place a Call|Video]]  
+
| [[OpenScape Desk Phone IP 35: Place a Call|Video]]  
 
| 00:44  
 
| 00:44  
| [[OpenStage 40 SIP: Place a Call|Video]]  
+
| [[OpenScape Desk Phone IP 55: Place a Call|Video]]  
 
| 02:31  
 
| 02:31  
 
| Three ways to make a phone call.
 
| Three ways to make a phone call.
 
|-
 
|-
 
| Place a Call  
 
| Place a Call  
| [[OpenStage 15 SIP: Place a Call|Video]]  
+
| [[OpenScape Desk Phone IP 35: Place a Call|Video]]  
 
| 00:44  
 
| 00:44  
| [[OpenStage 40 SIP: Place a Call|Video]]  
+
| [[OpenScape Desk Phone IP 55: Place a Call|Video]]  
 
| 02:31  
 
| 02:31  
 
| Three ways to make a phone call.
 
| Three ways to make a phone call.
 
|-
 
|-
 
| Answer a Call  
 
| Answer a Call  
| [[OpenStage 15 SIP: Answer a Call|Video]]  
+
| [[OpenScape Desk Phone IP 35: Answer a Call|Video]]  
 
| 00:37  
 
| 00:37  
| [[OpenStage 40 SIP: Answer a Call|Video]]  
+
| [[OpenScape Desk Phone IP 55: Answer a Call|Video]]  
 
| 00:43  
 
| 00:43  
 
| Various methods to answer a call.
 
| Various methods to answer a call.
 
|-
 
|-
 
| End a Call  
 
| End a Call  
| [[OpenStage 15 SIP: End a Call|Video]]  
+
| [[OpenScape Desk Phone IP 35: End a Call|Video]]  
 
| 00:27  
 
| 00:27  
| [[OpenStage 40 SIP: End a Call|Video]]  
+
| [[OpenScape Desk Phone IP 55: End a Call|Video]]  
 
| 00:33  
 
| 00:33  
 
| Various methods to end a call.
 
| Various methods to end a call.
 
|-
 
|-
 
| Using Headset
 
| Using Headset
| ---
+
| [[OpenScape Desk Phone IP 35: Using the Headset|Video]]
| ---
+
| 00:45
| [[OpenStage 40 SIP: Using the Headset|Video]]  
+
| [[OpenScape Desk Phone IP 55: Using the Headset|Video]]  
 
| 00:45  
 
| 00:45  
 
| Place, answer, and end a call using the headset.
 
| Place, answer, and end a call using the headset.
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|-
 
|-
 
| '''Feature Handling'''  
 
| '''Feature Handling'''  
| [[OpenStage 15 SIP: Advanced Call Handling|Video]]  
+
| [[OpenScape Desk Phone IP 35: Advanced Call Handling|Video]]  
 
| 07:29  
 
| 07:29  
| [[OpenStage 40 SIP: Advanced Call Handling|Video]]  
+
| [[OpenScape Desk Phone IP 55: Advanced Call Handling|Video]]  
 
| 10:15  
 
| 10:15  
 
| Comprehensive overview.
 
| Comprehensive overview.
 
|-
 
|-
 
| Hold/Retrieve a Call  
 
| Hold/Retrieve a Call  
| [[OpenStage 15 SIP: Hold a Call|Video]]  
+
| [[OpenScape Desk Phone IP 35: Hold a Call|Video]]  
 
| 00:49  
 
| 00:49  
| [[OpenStage 40 SIP: Hold a Call|Video]]  
+
| [[OpenScape Desk Phone IP 55: Hold a Call|Video]]  
 
| 01:27  
 
| 01:27  
 
| Hold/Retrieve a call using context menu or FPK.
 
| Hold/Retrieve a call using context menu or FPK.
 
|-
 
|-
 
| Make a Conference Call  
 
| Make a Conference Call  
| [[OpenStage 15 SIP: Place a Conference Call|Video]]  
+
| [[OpenScape Desk Phone IP 35: Place a Conference Call|Video]]  
 
| 01:05  
 
| 01:05  
| [[OpenStage 40 SIP: Place a Conference Call|Video]]  
+
| [[OpenScape Desk Phone IP 55: Place a Conference Call|Video]]  
 
| 01:32  
 
| 01:32  
 
| Conference call using context menu.
 
| Conference call using context menu.
 
|-
 
|-
 
| Transfer a Call  
 
| Transfer a Call  
| [[OpenStage 15 SIP: Transfer a Call|Video]]  
+
| [[OpenScape Desk Phone IP 35: Transfer a Call|Video]]  
 
| 02:30  
 
| 02:30  
| [[OpenStage 40 SIP: Transfer a Call|Video]]  
+
| [[OpenScape Desk Phone IP 55: Transfer a Call|Video]]  
 
| 04:02  
 
| 04:02  
 
| Describes three different ways to transfer a call.
 
| Describes three different ways to transfer a call.
 
|-
 
|-
 
| Programming Call Forwarding  
 
| Programming Call Forwarding  
| ---
+
| [[OpenScape Desk Phone IP 35: Programming Call Forwarding|Video]]
| ---
+
| 02:05
| [[OpenStage 40 SIP: Programming Call Forwarding|Video]]  
+
| [[OpenScape Desk Phone IP 55: Programming Call Forwarding|Video]]  
 
| 02:05  
 
| 02:05  
 
| Programming Call Forwarding using favorites,<br>turning Call Forwarding on/off.
 
| Programming Call Forwarding using favorites,<br>turning Call Forwarding on/off.
Line 114: Line 114:
 
|-
 
|-
 
| '''Enhanced&nbsp;Telephony'''  
 
| '''Enhanced&nbsp;Telephony'''  
| [[OpenStage 15 SIP: Basic Call Handling|Video]]  
+
| [[OpenScape Desk Phone IP 35: Basic Call Handling|Video]]  
 
| 01:40  
 
| 01:40  
| [[OpenStage 40 SIP: Basic Call Handling|Video]]  
+
| [[OpenScape Desk Phone IP 55: Basic Call Handling|Video]]  
 
| 04:17  
 
| 04:17  
 
| Comprehensive overview.
 
| Comprehensive overview.
 
|-
 
|-
 
| Dialing from Caller List  
 
| Dialing from Caller List  
| [[OpenStage 15 SIP: Dialing from Caller List|Video]]  
+
| [[OpenScape Desk Phone IP 35: Dialing from Caller List|Video]]  
 
| 00:57
 
| 00:57
| [[OpenStage 40 SIP: Dialing from Caller List|Video]]  
+
| [[OpenScape Desk Phone IP 55: Dialing from Caller List|Video]]  
 
| 01:54
 
| 01:54
 
| Using the missed, dialed, received, forwarded call lists
 
| Using the missed, dialed, received, forwarded call lists
 
|-
 
|-
 
| Audio Features  
 
| Audio Features  
| [[OpenStage 15 SIP: Audio Features|Video]]  
+
| [[OpenScape Desk Phone IP 35: Audio Features|Video]]  
 
| 01:07
 
| 01:07
| [[OpenStage 40 SIP: Audio Features|Video]]  
+
| [[OpenScape Desk Phone IP 55: Audio Features|Video]]  
 
| 01:31
 
| 01:31
 
| Mute, switching to Speakerphone/Handset mode
 
| Mute, switching to Speakerphone/Handset mode
 
|}
 
|}

Revision as of 09:52, 30 April 2013

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This page gives you an general overview of available training media for OpenScape Desk Phones. Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenScape Desk Phone functionality.

So bookmark this site or the domain name www.openstage-training.com and come back regularly for updates!

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Video Training

Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones.

Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.

Scenarios

Based on OpenStage SIP V3 R2

OpenScape Desk Phone IP 35 Length OpenScape Desk Phone IP 55 Length Content
Basic Telephony Video 01:40 Video 04:17 Comprehensive overview.
Basic call handling Video 00:44 Video 02:31 Three ways to make a phone call.
Place a Call Video 00:44 Video 02:31 Three ways to make a phone call.
Answer a Call Video 00:37 Video 00:43 Various methods to answer a call.
End a Call Video 00:27 Video 00:33 Various methods to end a call.
Using Headset Video 00:45 Video 00:45 Place, answer, and end a call using the headset.
Feature Handling Video 07:29 Video 10:15 Comprehensive overview.
Hold/Retrieve a Call Video 00:49 Video 01:27 Hold/Retrieve a call using context menu or FPK.
Make a Conference Call Video 01:05 Video 01:32 Conference call using context menu.
Transfer a Call Video 02:30 Video 04:02 Describes three different ways to transfer a call.
Programming Call Forwarding Video 02:05 Video 02:05 Programming Call Forwarding using favorites,
turning Call Forwarding on/off.
Enhanced Telephony Video 01:40 Video 04:17 Comprehensive overview.
Dialing from Caller List Video 00:57 Video 01:54 Using the missed, dialed, received, forwarded call lists
Audio Features Video 01:07 Video 01:31 Mute, switching to Speakerphone/Handset mode