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Difference between revisions of "Hold"

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{{Breadcrumb|0|0|Glossary}}
{{up}} [[Glossary]]
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== Explanation ==
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An active member of a telephone connection can be held by putting on '''Hold'''. If applicable the held party hears Music on Hold ([[MoH]]).
  
 
== Erläuterung ==
 
== Erläuterung ==
  
Ein aktiver Gesprächspartner kann durch '''Halten''' in eine Warteposition versetzt werden. Der gehaltene Teilnehmer hört ggf. eine Wartemelodie ([[MoH]]].
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Ein aktiver Gesprächspartner einer Telefonverbindung kann durch '''Halten''' in eine Warteposition versetzt werden. Der gehaltene Teilnehmer hört ggf. eine Wartemelodie ([[MoH]]).
  
 
== Operating sequences ==
 
== Operating sequences ==
  
!! Has to be reviewed !!
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{| style="text-align: center; "
 
 
{|  
 
 
! width="120" | Step 1
 
! width="120" | Step 1
 
! width="120" | Step 2
 
! width="120" | Step 2
 
|-
 
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| [[Image:call-a-b.png|center]]
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| [[Image:call-a-b.png]]
| [[Image:call-a-hold-b.png|center]]
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| [[Image:call-a-hold-b.png]]
 
|-
 
|-
| align="center" | '''A''' talks to '''B'''
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| '''A''' talks to '''B'''
| align="center" | '''A''' puts '''B''' on hold,<br>'''B''' hears [[MOH]]
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| '''A''' puts '''B''' on hold,<br>'''B''' hears [[MoH]]
 
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|}
  
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* back to held call
 
* back to held call
 
* [[3PTY|establish a conference call]]
 
* [[3PTY|establish a conference call]]
* [[Alternate|alternate with another call]]
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* [[Alternate|alternate to another call]]
  
 
== See also / Siehe auch ==
 
== See also / Siehe auch ==
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* Training videos: [[OpenStage_15_SIP:_Hold_a_Call|OpenStage 15 SIP]] | [[OpenStage_40_SIP:_Hold_a_Call|OpenStage 40 SIP]] | [[OpenStage_60_SIP:_Hold_a_Call|OpenStage 60 SIP]]
 
* [[Call feature term comparison English/German]]
 
* [[Call feature term comparison English/German]]
  
  
 
[[Category:Definition]]
 
[[Category:Definition]]

Latest revision as of 11:28, 7 November 2012

Explanation

An active member of a telephone connection can be held by putting on Hold. If applicable the held party hears Music on Hold (MoH).

Erläuterung

Ein aktiver Gesprächspartner einer Telefonverbindung kann durch Halten in eine Warteposition versetzt werden. Der gehaltene Teilnehmer hört ggf. eine Wartemelodie (MoH).

Operating sequences

Step 1 Step 2
call-a-b.png call-a-hold-b.png
A talks to B A puts B on hold,
B hears MoH

In this situation A can ...

See also / Siehe auch