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Difference between revisions of "Headsets"

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* "pure" Bluetooth headsets
 
* "pure" Bluetooth headsets
 
   
 
   
== Overview ==
 
  
The best audio quality is provided when using corded headsets, plugged directly into the headset socket of the phone (ask the headset supplier to get the right (adapter) cable for your headset which fits directly into the OpenStage headset socket).
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==  '''Overview'''  ==
 +
 
 +
 
 +
The best audio quality is provided when using corded headsets, plugged directly into the 4/8 pin (121 TR9-5/*) headset socket of the phone (ask the headset supplier to get the right (adapter) cable for your headset which fits directly into the OpenStage or Desk Phone IP headset socket).
  
 
Connecting a headset to the handset cord (via external amplifier) is not a recommended configuration, from a functional and acoustical perspective.
 
Connecting a headset to the handset cord (via external amplifier) is not a recommended configuration, from a functional and acoustical perspective.
  
 
Corded headsets are typically equipped with a 4-pin western plug.
 
Corded headsets are typically equipped with a 4-pin western plug.
Cordless headsets (resp. their base stations), if they support the electronic hook switch functionality (EHS), do have an 8-pin western plug (to transport the signalling). No handset lifter is needed with OpenStage.  
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Cordless headsets (resp. their base stations), if they support the electronic hook switch functionality (EHS), do have an 8-pin western plug (to transport the signalling). No handset lifter is needed with OpenStage / Desk Phone IP.  
The OpenStage socket supports both western plugs without any adapter, since the socket is hardware coded so that the 4-pin western plug does not rock around. This hardware coding also prevents, that someone plugs in a standard RJ45. Meaning, the headset 8-pin western plug is not a standard RJ45 (which could be a PoE powerd LAN cable).
+
The OpenStage / Desk Phone IP socket supports both western plugs without any adapter, since the socket is hardware coded so that the 4-pin western plug does not rock around. This hardware coding also prevents, that someone plugs in a standard RJ45. Meaning, the headset 8-pin western plug is not a standard RJ45 (which could be a PoE powerd LAN cable).
 
 
The following headsets are recommended for use as an [[OpenStage Accessories|accessory]] with [[OpenStage 40]], [[OpenStage 60]] and [[OpenStage 80]] phones. Bluetooth is available with OpenStage 60 and 80.
 
 
 
More information on how to use Bluetooth see [[OpenStage Bluetooth]].
 
 
 
How to use Bluetooth headsets with OpenStage phones see {{File-DL|User Manual OpenStage 60-80 HFA HP3000-HP5000|pdf}} on page 167.
 
 
 
== Corded Headsets ==
 
 
 
=== Jabra by GN Netcom ===
 
 
 
* Jabra BIZ 2400 '''Duo''' (2489-825-109) for RoW only - not for USA;  capable of narrow band and wide band
 
* Jabra BIZ 2400 IP Mono (3in1) (GN2486-825-109), for RoW only - not for USA; capable of narrow band and wide band
 
 
 
=== Plantronics ===
 
 
 
*Plantronics SupraPlus Wideband (HW251N, HW261N) for RoW only - not for USA !! Only the variants with following Plantronics order numbers (currently not orderable anymore) are recommended: SupraPlus HW251N: 75100-07 and for SupraPlus HW261N: 75101-07; capable of narrow band and wide band
 
*Plantronics Encore Pro monaural (HW291N) for RoW only - not for USA; capable of narrow band and wide band
 
*Plantronics Encore Pro binaural (HW301N) for RoW only - not for USA; capable of narrow band and wide band
 
*Plantronics Entera Duo (HW121N) for RoW only - not for USA; capable of narrow band and wide band
 
 
 
== Cordless Headsets ==
 
<small>Either DECT or Bluetooth based, using a base station for phone connection</small>
 
 
 
=== Jabra by GN Netcom ===
 
* GN9356-607-401, Version A; for RoW and USA; capable of narrow band only
 
* Jabra PRO 920 (920-25-508-101, Version A, FW 1.8.1); for RoW and USA; capable of narrow band only. This headset is rated “acceptable” for OpenStage. But because of the TX Squelch issue (background noise suppression can be switched on and off) Jabra PRO 920 is approved for use with OpenStage only under reserve.
 
 
 
* Jabra PRO 9470 (9470-26-904-101, Version A,FW 1.42.7); for RoW and USA; capable of narrow band and wide band
 
* Jabra Pro 9460 (9460-25-707-101, Version A); for RoW and USA; capable of narrow band and wide band
 
* Jabra Pro 9460 Duo (9460-29-707-101, Version A, FW 1.49.9); for RoW and USA; capable of narrow band and wide band
 
* Jabra GO 6470 (6470-15-207-501, Version A, FW 4.0.18); for RoW and USA; capable of narrow band only
 
* GN 6210-01 (Version C); for RoW only - not for USA; capable of narrow band only
 
 
 
=== Plantronics ===
 
* Savi Office WO100 (W01Base + WH100 headset); for RoW and USA; capable of narrow band only
 
* Savi Office WO200 (W01Base + WH200 headset); for RoW and USA; capable of narrow band only
 
* Savi Office WO300 (W01Base + WH300 headset); for RoW and USA; capable of narrow band only
 
* Savi Office WO350 (W01Base + WH350 headset); for RoW and USA; capable of narrow band only
 
  
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The following wired headsets are recommended for use at any phone with a wired headset connector.
  
The following OpenStage SW releases are needed to configure cordless headsets properly:
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Bluetooth is available on OpenStage 60/80 and OpenScape Desk Phone CP600/700/700X.
* OpenStage SIP phones: starting with SW version V1R5
 
* OpenStage HFA phones: starting with SW version V1 R3.24.0
 
* OpenStage TDM
 
**  OpenStage 60, 80 TDM: starting with SW version V1 R3.18.0
 
**  OpenStage 40 TDM: starting with SW version V1 R0.21.0
 
  
== Bluetooth headsets ==
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How to configure and use Bluetooth headsets with our phones is described in the user manual of the phone.
  
=== Jabra by GN Netcom ===
 
* Jabra Pro 9470 (9470-26-904-101, Version A, FW 1.42.7) for RoW and USA; capable of narrow band only
 
* Jabra Go 6430 (6430-17-20-201, Version A); for RoW and USA; capable of narrow band only
 
* BT620 for RoW only - not for USA; capable of narrow band only
 
* BT8010 for RoW only - not for USA; capable of narrow band only
 
* BT8040 for RoW only - not for USA; capable of narrow band only
 
* GN6210-01 for RoW only - not for USA; capable of narrow band only
 
* JX10 for RoW only - not for USA; capable of narrow band only
 
* M5390 with ear-hook (used without Base, direct BT-connection to the phone), for RoW only - not for USA; capable of narrow band only
 
* BT530 <ref name="switch_on">After Switch ON the Headset, the reconnect must be initiated via the menue on the OpenStage phone.</ref> for RoW only - not for USA; capable of narrow band only
 
  
<references />
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These headsets have been certified with our desktop phones.
 +
Please also visit our Technology Partner homepage with certificates and test reports:
 +
[https://partnerdialog.unify.com/index.php/#]
  
=== Plantronics ===
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In particular please have a look to our support page from our partners:
* Savi Go (WG100 headset); for RoW and USA; capable of narrow band only
 
* Discovery 925; for RoW only - not for USA; capable of narrow band only
 
* Discovery 665; for RoW only - not for USA; capable of narrow band only
 
  
Different headsets may have varying switching times.
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* [https://partnerdialog.unify.com/index.php/group/30# Jabra]
OpenStage supports the Bluetooth "Headset Profile" and no "Hands Free Profile". Additional headset specific features may not be supported.
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* [https://partnerdialog.unify.com/index.php/group/28# Konftel]
The Bluetooth headset audio quality may be impaired by other Bluetooth devices in vicinity.
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* [https://partnerdialog.unify.com/index.php/group/43# Poly]
 +
* [https://partnerdialog.unify.com/index.php/group/18# EPOS]
  
[[Category:Accessories]]
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[[Category:Accessories]]

Latest revision as of 13:19, 18 November 2022

PlantronicsH141DuoSet.jpg

There are different categories of headsets:

  • Corded headsets
  • Cordless (DECT or Bluetooth base station connects via cable to the phone)
  • "pure" Bluetooth headsets


Overview

The best audio quality is provided when using corded headsets, plugged directly into the 4/8 pin (121 TR9-5/*) headset socket of the phone (ask the headset supplier to get the right (adapter) cable for your headset which fits directly into the OpenStage or Desk Phone IP headset socket).

Connecting a headset to the handset cord (via external amplifier) is not a recommended configuration, from a functional and acoustical perspective.

Corded headsets are typically equipped with a 4-pin western plug. Cordless headsets (resp. their base stations), if they support the electronic hook switch functionality (EHS), do have an 8-pin western plug (to transport the signalling). No handset lifter is needed with OpenStage / Desk Phone IP. The OpenStage / Desk Phone IP socket supports both western plugs without any adapter, since the socket is hardware coded so that the 4-pin western plug does not rock around. This hardware coding also prevents, that someone plugs in a standard RJ45. Meaning, the headset 8-pin western plug is not a standard RJ45 (which could be a PoE powerd LAN cable).

The following wired headsets are recommended for use at any phone with a wired headset connector.

Bluetooth is available on OpenStage 60/80 and OpenScape Desk Phone CP600/700/700X.

How to configure and use Bluetooth headsets with our phones is described in the user manual of the phone.


These headsets have been certified with our desktop phones. Please also visit our Technology Partner homepage with certificates and test reports: [1]

In particular please have a look to our support page from our partners: