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Difference between revisions of "Executive/Assistant Cockpit"

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| style="background-color:#ffcc99;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Status of your own line
 
| style="background-color:#ffcc99;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Status of your own line
 
|-
 
|-
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistance [1..m]
+
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | Assistant [1..m]
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:none;padding:0.097cm;" | DSS Key
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Assistance
 
| style="background-color:#ced8dd;border-top:none;border-bottom:0.05pt solid #000000;border-left:0.05pt solid #000000;border-right:0.05pt solid #000000;padding:0.097cm;" | Line monitoring for each Assistance

Revision as of 13:59, 13 July 2017

EA Cockpit for OpenScape Desk Phone CP600

EA_Cockpit is implemented on the OpenScape Desk Phone CP600 phones via keys. The application is based on the known Boss-Secretary function of the OpenScape 4000.

The scenarios for a 1x1 are shown below. The configuration for larger scenarios is similar to the examples shown above.


CP600-Executive.png CP600-Assistenz.png
Executive Assistance


Standard assignment for an EA_Cockpit solution with n Executives and m Assistance:


Key assignment Executive:

Key Type Function
Own line Line Key Status of your own line
Assistant [1..m] DSS Key Line monitoring for each Assistance
Immediate Ring Send-URL Sends all calls to the Executive
To assistance Send-URL All calls are forwarded to the Assistance
To voicemail Send-URL All calls are forwarded to Voicemail
To mobile Send-URL All calls are forwarded to the mobile phone
To Tel. Nr. Send URL All calls are forwarded to a preset telephone number



Key assignment Assistance:

Key Type Function
Own line Line Key Status of your own line
Executive [1..n] DSS Key Line monitoring for each Executive
Assistance [1..(m-1)] DSS Key Line monitoring for any other assistance
Immediate Ring [1..n] Send-URL Calls are passed to Executive [i]
To assistant [1..n] Send-URL Calls for Executive [i] are forwarded to the Assistant
At desk Send-URL Assistance is part of the Assistance group
Off desk Send-URL Assistance is not part of the Assistance group
To deputy (all) Send-URL All calls are forwarded to the deputy
To deputy (only Ex.) Send-URL Only calls for the Executive are forwarded to the deputy
To voicemail Send-URL All calls are forwarded to the Voicemail
To mobile Send-URL All calls are forwarded to the mobile phone


Administration manual

The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600 can be found here::


Documentation: pdf-en.png  Executive Assistant Cockpit Installation Guide

EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G

E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.

Dokumentation: pdf-de.png  EA Cockpit Bedienungsanleitung

Note: The E/A Cockpit page in German language contains also Training videos in German language for use with OpenStage 60 and OpenScape Desk Phone IP 55. Please switch to German language page if you are interested in watching those videos.

Other training videos