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Difference between revisions of "Executive/Assistant Cockpit"

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'''Documentation: {{File-DL|EA Cockpit CP600 Administrationsanleitung|en|pdf}}'''
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'''Documentation: {{File-DL|EA Cockpit CP600 Administrationsanleitung|pdf}}'''
  
 
= EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G =
 
= EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G =

Revision as of 10:57, 13 July 2017

EA Cockpit for OpenScape Desk Phone CP600

EA_Cockpit is implemented on the OpenScape Desk Phone CP600 phones via keys. The application is based on the known Boss-Secretary function of the OpenScape 4000.

The scenarios for a 1x1 are shown below. The configuration for larger scenarios is similar to the examples shown above.


CP600-Executive.png CP600-Assistenz.png
Executive Assistance


Standard assignment for an EA_Cockpit solution with n Executives and m Assistance:


Key assignment Executive:

Key Type Function
Own line Line Key Status of your own line
Assistance [1..m] DSS Key Line monitoring for each Assistance
Instant Ringing Send-URL Sends all calls to the Executive
To the Assistance Send-URL All calls are forwarded to the Assistance
To the answering machine Send-URL All calls are forwarded to the answering machine
To the cell phone Send-URL All calls are forwarded to the cell phone
To the Tel.Nr. Send URL All calls are forwarded to a preset telephone number



Key assignment Assistance:

Key Type Function
Own line Line Key Status of your own line
Executive [1..n] DSS Key Line monitoring for each Executive
Assistance [1..(m-1)] DSS Key Line monitoring for any other assistance
Instant Ringing [1..n] Send-URL Calls are passed to Executive [i]
To the Assistant [1..n] Send-URL Calls for Executive [i] are forwarded to the Assistant
At the desk Send-URL Assistance is part of the Assistance group
Not available Send-URL Assistance is not part of the Assistance group
To the substitution (all) Send-URL All calls are forwarded to the substitution
To the substitution (only Ex.) Send-URL Only calls for the Executive are forwarded to the substitution
To the answering machine Send-URL All calls are forwarded to the answering machine
To the cell phone Send-URL All calls are forwarded to the cell phone


Administration manual

The administration manual for EA_Cockpit with the OpenScape Desk Phone CP600 can be found here::


Documentation: pdf.png  EA Cockpit CP600 Administrationsanleitung

EA_Cockpit for OpenStage 60 and OpenScape Desk Phone IP 55G

E_A Cockpit is also supported on these phones via an XML application. The application allows to access the functions of EA_Cockpit menu-driven.

Dokumentation: pdf.png  EA Cockpit Bedienungsanleitung

Other training videos