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Difference between revisions of "Collaboration with VoIP Providers"

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{{Breadcrumb|0|0|Communications Systems}}
 
{{Breadcrumb|0|0|Communications Systems}}
  
[[Image:ITSP-OpenScapeBusiness.jpg|thumb|380px|About 160 VoIP Providers released for Unify SME Platforms [[#Tested VoIP Providers by Countries|> table]]]]  
+
{{Info|
 +
'''[[#Tested_VoIP_Providers_by_Countries|31.07.2019 - V2R7 release: new certifications and configuration descriptions available, please check the table below]]'''
 +
}}
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[[Image:ITSP-OpenScapeBusiness.jpg|thumb|380px|About 180 VoIP Providers released for Unify SME Platforms [[#Tested VoIP Providers by Countries|> table]]]]  
  
 
The connection of communication systems to the public network via [[SIP Trunking]] can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as [[ITSP]]s, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.
 
The connection of communication systems to the public network via [[SIP Trunking]] can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as [[ITSP]]s, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.
  
'''You did not find your provider? [[#How_to_get_a_new_VoIP_provider_released|Find out how to get it released!]]'''<br/>  
+
'''You did not find your provider? [[#How_to_get_a_new_VoIP_provider_released|Find out how to get it released!]]'''
 +
<br/>  
  
 
== Overview  ==
 
== Overview  ==
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*Up to 8 active SIP providers and one Internet connection  
 
*Up to 8 active SIP providers and one Internet connection  
*Operation behind another router using [[STUN]] (can be configured per provider with current software) - integrated [[SBC]] functionality
+
*integrated [[SBC]] functionality
 
*SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)  
 
*SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)  
*Direct Inward Dialing (DID)  
+
*SIP trunking with Direct Inward Dialing (DID)  
 
*Comprehensive feature set available e.g.  
 
*Comprehensive feature set available e.g.  
 
**CLIP  
 
**CLIP  
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**Conference  
 
**Conference  
 
**Call Forwarding  
 
**Call Forwarding  
 +
**Call deflection (new in V2R4)
 
**DTMF transmission e.g. for voicemail access
 
**DTMF transmission e.g. for voicemail access
*Simultaneous VoIP connections depending on system and available DSL bandwidth, used [[Codec]] and system. G.711 needs up to 92 kbit/s, G.729A needs up to 36 kbit/s in both directions.  
+
**Location information for emergency calls
*Automatic fallback to ISDN at SIP trunk failure
+
*Simultaneous VoIP connections depending on available DSL bandwidth, used [[Codec]] and system.  
 +
*Automatic fallback at SIP trunk failure
 
*Voice Codecs G.711 and G.729  
 
*Voice Codecs G.711 and G.729  
 
*Fax over IP via T.38  
 
*Fax over IP via T.38  
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*Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)  
 
*Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)  
 
*Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC  
 
*Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC  
*External modem or router
+
*External router
 
*Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.
 
*Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.
  
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**inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
 
**inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
 
* FAX over IP with T.38 is recommended for analog Fax devices, terminal adapters and the OpenScape Business UC Suite.  
 
* FAX over IP with T.38 is recommended for analog Fax devices, terminal adapters and the OpenScape Business UC Suite.  
**If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
+
**If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
**Since OpenScape Business V2 UC Suite is able to handle T.38 to G.711 fax fallback as well. 
+
*An incoming ITSP call can be forwarded to another public subscriber via ITSP. 2 lines (one incoming and one outgoing) are used while the call is active.  
*An incoming ITSP call can be transferred or forwarded to another public subscriber via ITSP. 2 lines (one incoming and one outgoing) are used while the call is active.
+
**If Call rerouting (available since V2R4 for selected ITSPs)is used, NO line is used when call is active 
*A trunk prefix to select a SIP trunk as an alternate trunk can be used from the OpenScape Business client's dial box but not from client's directories and settings (myPortal, myAttendant, myAgent).
 
*Because of the above limitation SIP trunks cannot be used for presence based call forwarding if a TDM trunk is present in parallel .
 
 
*Special call numbers and emergency calls may need alternate TDM connections
 
*Special call numbers and emergency calls may need alternate TDM connections
 
**Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
 
**Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
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Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.
 
Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.
  
*Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and&nbsp;'''get agreement''' for start of certification from [mailto:ulrich.abel@unify.com product management].  
+
'''-->> New documents and templates available check the .zip file <<--'''
*'''Download''' {{File-DL|VOIP provider data collection and test list|zip}} - last update: 2017-10-19 <br> In the .zip-file you find a process description, the testlist and a template for writing a configuration guide.  
+
 
 +
*Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and&nbsp;'''get agreement''' for start of certification from [mailto:ulrich.abel@atos.net product management].  
 +
*'''Download''' {{File-DL|VOIP provider data collection and test list|zip}} - '''V2R7 NEW update: 2019-07-31''' <br>  
 +
*In the .zip-file you find the
 +
**process description ''' Updated '''
 +
**ITSP questionnaire ''' Updated '''
 +
**HowTo guide for system setup and hints for test execution
 +
**the testlist  
 +
**templates for writing a configuration guide ''' Updated '''.  
  
 
[[Image:OSBiz_certified_ITSP_colored_800px.png|150px|right]]
 
[[Image:OSBiz_certified_ITSP_colored_800px.png|150px|right]]
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== '''General Configuration guides''' ==
 
== '''General Configuration guides''' ==
 
*
 
*
 +
{{File-DL|OSBiz V2 Configuration for ITSP|pdf|en}} - latest update: 2019-01-11
  
{{File-DL|OSBiz V1 Configuration for ITSP|pdf|en}}- latest update: 2014-12-17
+
{{File-DL|HowTo-CLIPnoScreeningEng|pdf|en|HowTo: Clip no Screening (English)}} - latest update: 2015-10-26
  
{{File-DL|OSBiz V2 Configuration for ITSP|pdf|en}}- latest update: 2016-01-15
+
{{File-DL|HowTo-CLIPnoScreeningDeu|pdf|de|HowTo: Clip no Screening (Deutsch)}} - latest update: 2015-11-04
  
{{File-DL|HowTo-CLIPnoScreeningEng|pdf|en}}- latest update: 2015-10-26
+
{{File-DL|MultiRegistrationForITSP|pdf|de|HowTo: Mehrfachregistrierung für Durchwahlanschlüsse}} - latest update: 2018-03-28
  
{{File-DL|HowTo-CLIPnoScreeningDeu|pdf|de}}- latest update: 2015-11-04
+
{{File-DL|OSBiz V2 MEX Configuration|pdf|en|Configuration of SIP-MEX}} - latest update: 2018-02-28
 
*
 
*
  
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
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! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.colt.net COLT]  
 
| [http://www.colt.net COLT]  
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*Please check provider home page for supported countries.<br>
 
*Please check provider home page for supported countries.<br>
*[http://www.skype.com/intl/en/business/sip/overview/ '''Skype Connect'''] is a fee-based business service from Skype. It allows voice communication between Skype clients and office phones using the standard SIP trunking interface. Other Skype client features like chat or video are currently not supported.
 
 
[[Image:Skype Connect logo.png|150px|Skype Connect certified logo]] Our SME Platforms have been officially certified by Skype. {{File-DL|Skype Connect with SME platforms|pdf|en}}
 
  
 
=== Australia  ===
 
=== Australia  ===
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
| [https://www.broaudcloud.com BroadCloud]  
+
| [http://www.broadcloud.com BroadCloud]  
 
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
 
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
 
latest update: 2017-07-27
 
latest update: 2017-07-27
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 +
|-
 +
| [https://www.a1.net/ A1 Telekom Austria ] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-A1-Telekom-Austria-reg|pdf|de|A1 Telekom Austria SIP Trunk registrierend Konfiguration}}
 +
'''NEW profile: 2019-07-31'''
 
|-
 
|-
 
| [http://www.ipaustria.at IP Austria / my Tweak] &#160;
 
| [http://www.ipaustria.at IP Austria / my Tweak] &#160;
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [https://www.proximus.be/en/personal Belgacom IMS / Proximus]  &#160;
 
| [https://www.proximus.be/en/personal Belgacom IMS / Proximus]  &#160;
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| [http://www.destiny.be Destiny]
 
| [http://www.destiny.be Destiny]
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [http://www.ipnexia.com/ IPnexia]
 +
| align="center" | -
 
|-
 
|-
 
| [https://www.orange.be/ Orange]  
 
| [https://www.orange.be/ Orange]  
 
| align="center" | {{File-DL|Configuration-ITSP_OrangeBE|pdf|en|Orange Belgium Configuration}}
 
| align="center" | {{File-DL|Configuration-ITSP_OrangeBE|pdf|en|Orange Belgium Configuration}}
new: 2017-11-17  
+
latest update: 2017-11-17  
 
|-
 
|-
 
| [http://www.telenet.be Telenet]  
 
| [http://www.telenet.be Telenet]  
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
|-
 
| [http://www.ctbc.com.br/profile.do?action=loadPage CTBC]  &#160;
 
| align="center" | -
 
|-
 
| [http://www.gvt.com.br/portal/home/index_cidades.jsp GVT]
 
| align="center" | -
 
 
|-
 
|-
 
| [http://www.voitel.com.br Voitel]
 
| [http://www.voitel.com.br Voitel]
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://ca.babytel.net/en/ BabyTEL]  &#160;   
 
| [http://ca.babytel.net/en/ BabyTEL]  &#160;   
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
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! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.entel.cl/ ENTEL NGN]  
 
| [http://www.entel.cl/ ENTEL NGN]  
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
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! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.gts.cz/ GTS]  
 
| [http://www.gts.cz/ GTS]  
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
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! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.globalconnect.dk Global Connect]  
 
| [http://www.globalconnect.dk Global Connect]  
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| [http://www.uni-tel.dk Uni-tel A/S]  
 
| [http://www.uni-tel.dk Uni-tel A/S]  
 
| align="center" | -
 
| align="center" | -
 +
|}
 +
 +
=== Estonia  ===
 +
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.telia.ee/ Telia Estonia] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Telia_Estonia|pdf|en|Configuration Telia Estonia}}
 +
latest update: 2019-03-15
 
|}
 
|}
  
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
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! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.elisa.com Elisa] &#160;  
 
| [http://www.elisa.com Elisa] &#160;  
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.acropolistelecom.net Acropolis Telecom]  &#160;
 
| [http://www.acropolistelecom.net Acropolis Telecom]  &#160;
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| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [https://www.broaudcloud.com BroadCloud]  
+
| [http://www.broadcloud.com BroadCloud]  
 
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
 
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
 
latest update: 2017-07-27
 
latest update: 2017-07-27
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| [http://www.groupetc.com Hexatel]  
 
| [http://www.groupetc.com Hexatel]  
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [https://www.ipdirections.net IP directions] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-IP-directions|pdf|en|IP directions SIP Trunk Configuration}}
 +
'''NEW : 2019-07-31'''
 
|-
 
|-
 
| [http://www.mystream.fr MyStream]  &#160;
 
| [http://www.mystream.fr MyStream]  &#160;
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| [http://www.openip.fr OpenIP]  &#160;
 
| [http://www.openip.fr OpenIP]  &#160;
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [http://www.orange.fr/ Orange Business Services SIP trunking]
 +
| align="center" |{{File-DL|HowTo-ITSP_Orange Business Services|pdf|en|Orange Business Services SIP trunking Configuration}}
 +
latest update: 2018-02-28
 
|-
 
|-
 
| [http://www.paritel.fr Paritel Operateur]  
 
| [http://www.paritel.fr Paritel Operateur]  
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.1und1.de 1&amp;1] &#160;
 
| [http://www.1und1.de 1&amp;1] &#160;
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [https://www.broaudcloud.com BroadCloud]  
+
| [https://www.versatel.de 1&1 Versatel] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-Versatel|pdf|de|1&1 Versatel Konfiguration}}
 +
latest update: 2018-08-17
 +
|-
 +
| [https://autphone.com/de/product/aut-trunk autphone] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration autphone|pdf|de|autphone SIP Trunk Konfiguration}}
 +
'''NEW : 2019-07-31'''
 +
|-
 +
| [http://www.bitel.de/ BiTel] &#160;
 +
| align="center" |{{File-DL|BITel Business Voice ALL-IP -Konfiguration_Deutsch|pdf|de|BITel Business Voice Konfiguration}}
 +
latest update: 2019-03-15
 +
|-
 +
| [http://www.broadcloud.com BroadCloud] &#160;
 
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
 
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
 
latest update: 2017-07-27
 
latest update: 2017-07-27
 
|-
 
|-
| [http://www.deutsche-telefon.de/ Deutsche Telefon]  
+
| [http://www.deutsche-telefon.de/ Deutsche Telefon] &#160;
 
| align="center" |{{File-DL|SIPTrunkDeutscheTelefon|pdf|de|Deutsche Telefon Konfiguration}}  
 
| align="center" |{{File-DL|SIPTrunkDeutscheTelefon|pdf|de|Deutsche Telefon Konfiguration}}  
 
latest update: 2017-07-27
 
latest update: 2017-07-27
 
|-
 
|-
| [https://www.ecotel.de ecotel sipTrunk DDI]  
+
| [https://www.easybell.de/ easybell] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-easybell|pdf|de|easybell Konfiguration}}
 +
latest update: 2019-03-15 Important notes included
 +
|-
 +
| [https://www.ecotel.de ecotel sipTrunk DDI] &#160;
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [https://www.ecotel.de ecotel sipTrunk Connect 1.0]  
+
| [https://www.ecotel.de ecotel sipTrunk Connect 1.0] &#160;
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [https://www.ecotel.de ecotel sipTrunk 2.0]  
+
| [https://www.ecotel.de ecotel sipTrunk 2.0] &#160;
 
| align="center" |{{File-DL|Ecotel_SipTrunk2.0_Germany|pdf|de|Ecotel SipTrunk2.0 Konfiguration}}  
 
| align="center" |{{File-DL|Ecotel_SipTrunk2.0_Germany|pdf|de|Ecotel SipTrunk2.0 Konfiguration}}  
latest update: 2017-03-28
+
latest update: 2018-12-12
 
|-
 
|-
| [http://www.tng.de/web/guest/home ennit AG (formerly tng)]  
+
| [https://www.equada.de/telefonie Equada] &#160;
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [https://www.equada.de/telefonie Equada] &#160;
+
| [http://www.ewetel.de/ ewe / swb / osnatel] &#160;
| align="center" | -
+
| align="center" |{{File-DL|SIP-Trunk-Configuration-EWE Voice+-Deutsch|pdf|de|ewe Konfiguration}}
 +
latest update: 2018-11-30
 
|-
 
|-
 
| [http://www.gmx.de GMX (now 1&amp;1)] &#160;
 
| [http://www.gmx.de GMX (now 1&amp;1)] &#160;
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| [https://www.gntel.de/tarife/#sip-trunk---sicher-und-günstig-angeschlossen gnTel] &#160;
 
| [https://www.gntel.de/tarife/#sip-trunk---sicher-und-günstig-angeschlossen gnTel] &#160;
 
| align="center" | {{File-DL|Konfiguration_gnTel|pdf|de|gnTel Konfiguration}}
 
| align="center" | {{File-DL|Konfiguration_gnTel|pdf|de|gnTel Konfiguration}}
latest update: 2017-08-08
+
latest update: 2018-05-18
 
|-
 
|-
 
| [http://www.hfo-telecom.de/ HFO] &#160;
 
| [http://www.hfo-telecom.de/ HFO] &#160;
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [http://www.hlkomm.de/geschaeftskunden/telefonie/hl-phone-ng/ HL-Komm]  
+
| [http://www.hlkomm.de/geschaeftskunden/telefonie/hl-phone-ng/ HL-Komm] &#160;
| align="center" |{{File-DL|Configuration_HL-Komm|pdf|de|HL-Komm Konfiguration}}  
+
| align="center" |{{File-DL|Konfiguration_HL-Komm|pdf|de|HL-Komm Konfiguration}}  
latest update: 2017-07-27
+
latest update: 2019-03-15 Important notes included
 +
|-
 +
| [https://www.htp.net/ hpt] &#160;
 +
| align="center" |{{File-DL|htp GmbH SIP-Trunk-Konfiguration_Deutsch|pdf|de|htp GmbH SIP-Trunk Konfiguration}}
 +
latest update: 2019-03-15
 +
|-
 +
| [https://www.inexio.net/ inexio ] &#160;
 +
| align="center" | {{File-DL|Konfiguration_Inexio|pdf|de|Inexio Konfiguration}}
 +
latest update: 2018-08-02
 
|-
 
|-
| [https://www.m-net.de M-Net]  
+
| [https://www.m-net.de M-Net] &#160;
 
| align="center" | {{File-DL|SIP-Trunk-Configuration-M-net-Premium|pdf|de|M-net-Premium Konfiguration}}
 
| align="center" | {{File-DL|SIP-Trunk-Configuration-M-net-Premium|pdf|de|M-net-Premium Konfiguration}}
NEW! latest update: 2017-10-13
+
latest update: 2018-05-18
 
|-
 
|-
 
| [https://www.mk.de MK Netzdienste] &#160;
 
| [https://www.mk.de MK Netzdienste] &#160;
| align="center" | -
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-MK-Netzdienste|pdf|de|MK-Netzdienste Konfiguration}}
 +
latest update: 2019-03-15 Important notes included
 +
|-
 +
| [https://www.netcologne.de NetCologne] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-NetCologne-ProPhone|pdf|de|NetCologne ProPhone SIP Trunk Konfiguration}}
 +
'''NEW : 2019-07-31'''
 +
|-
 +
| [http://www.netcom-bw.de/ NetCom BW] &#160;
 +
| align="center" |{{File-DL|Konfigurationsanleitung_NetCom-BW|pdf|de|NetCom BW Konfiguration}}
 +
latest update: 2018-11-30
 
|-
 
|-
| [https://www.nfon.com NFON]  
+
| [https://www.nfon.com NFON] &#160;
 
| align="center" | {{File-DL|NFON-Configuration_guide|pdf|en|NFON Configuration}}
 
| align="center" | {{File-DL|NFON-Configuration_guide|pdf|en|NFON Configuration}}
NEW! latest update: 2017-10-13  
+
latest update: 2017-10-13  
 +
|-
 +
| [http://www.phonevoice.de PhoneVoice ] &#160;
 +
| align="center" | {{File-DL|Konfiguration-PhoneVoice|pdf|de|PhoneVoice Konfiguration}}
 +
latest update: 2018-05-18
 
|-
 
|-
 
| [http://www.peoplefone.de/de Peoplefone AG] &#160;
 
| [http://www.peoplefone.de/de Peoplefone AG] &#160;
Line 411: Line 482:
 
|-
 
|-
 
| [http://www.purtel.com Purtel] &#160;
 
| [http://www.purtel.com Purtel] &#160;
 +
| align="center" |  {{File-DL|SIP-Trunk-Configuration-PURtel|pdf|de|purtel Konfiguration}}
 +
latest update: 2019-03-15 Important notes included
 +
|-
 +
| [http://www.qsc.de QSC IPfonie extended (DID)] &#160;
 +
| align="center" | deprecated profile, use Plusnet Profile for new installations
 +
|-
 +
| [https://www.plusnet.de/de/ Plusnet IPfonie Extended ] &#160;
 
| align="center" | -
 
| align="center" | -
 +
'''NEW : 2019-07-31'''
 +
|-
 +
| [http://www.qsc.de QSC IPfonie Extended Connect (DID)] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-QSC-IPfonie Extended Connect|pdf|de|QSC IPfonie Extended Connect Konfiguration}}
 +
deprecated profile, use Plusnet Profile for new installations
 
|-
 
|-
| [http://www.qsc.de QSC IPfonie extended (DID)]  
+
| [https://www.plusnet.de/de/ Plusnet IPfonie Extended Connect] &#160;
| align="center" | -
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-Plusnet-IPfonie Extended Connect|pdf|de|Plusnet-IPfonie Extended Connect Konfiguration}}
 +
'''NEW : 2019-07-31'''
 
|-
 
|-
| [http://www.qsc.de QSC IPfonie extended Connect (DID)]  
+
| [https://www.reventix.de/ reventix] &#160;
| align="center" | -
+
| align="center" | {{File-DL|reventix-Konfiguration|pdf|de|reventix Konfiguration}}
 +
latest update: 2019-03-15
 
|-
 
|-
 
| [http://www.sipgate.de/voipshop/business-loesungen sipgate basic (MSN)] &#160;
 
| [http://www.sipgate.de/voipshop/business-loesungen sipgate basic (MSN)] &#160;
Line 424: Line 509:
 
| [http://www.sipgate.de/voipshop/business-loesungen sipgate trunking (DID)] &#160;
 
| [http://www.sipgate.de/voipshop/business-loesungen sipgate trunking (DID)] &#160;
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [https://www.steffel-tk.de Steffel-Voice SIP Trunk] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Steffel-Voice|pdf|de|Steffel-Voice SIP Trunk Konfiguration}}
 +
'''NEW : 2019-07-31'''
 +
|-
 +
| [https://www.teledata.de/ TeleData ] &#160;
 +
| align="center" | {{File-DL|Einrichtungsdoku-TeleData|pdf|de|TeleData Konfiguration}}
 +
latest update: 2018-08-02
 
|-
 
|-
 
| [http://www.telekom.de Deutsche Telekom  IP-As mit MSN] &#160;
 
| [http://www.telekom.de Deutsche Telekom  IP-As mit MSN] &#160;
Line 431: Line 524:
 
| [https://geschaeftskunden.telekom.de/ Deutsche Telekom DeutschlandLAN SIP-Trunk ] &#160;
 
| [https://geschaeftskunden.telekom.de/ Deutsche Telekom DeutschlandLAN SIP-Trunk ] &#160;
 
| align="center" | {{File-DL|Deutsche Telekom ALL-IP SIP-Trunk|pdf|de|Deutsche Telekom SIP-Trunk Konfiguration}}
 
| align="center" | {{File-DL|Deutsche Telekom ALL-IP SIP-Trunk|pdf|de|Deutsche Telekom SIP-Trunk Konfiguration}}
latest update: 2017-07-27
+
latest update: 2018-08-02
 +
|-
 +
| [https://www.tng.de/ TNG Stadtnetz] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-TNG-Stadtnetz|pdf|de|TNG Stasdtnetz Sip Trunk Konfiguration}}
 +
'''NEW : 2019-07-31'''
 
|-
 
|-
 
| [http://www.toplink.de toplink] &#160;
 
| [http://www.toplink.de toplink] &#160;
Line 441: Line 538:
 
| [http://www.vodafone.de/ Vodafone Anlagenanschluss R3 (DID) ] &#160;
 
| [http://www.vodafone.de/ Vodafone Anlagenanschluss R3 (DID) ] &#160;
 
| align="center" | {{File-DL|Vodafone IP-ALA-R3 Germany|pdf|de|Vodafone IP-ALA-R3 Konfiguration}}
 
| align="center" | {{File-DL|Vodafone IP-ALA-R3 Germany|pdf|de|Vodafone IP-ALA-R3 Konfiguration}}
latest update: 2017-08-14
+
'''NEW update: 2019-07-09'''
 +
|-
 +
| [http://www.vodafone.de/ Vodafone Anlagenanschluss R4 (DID) ] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Vodafone-IP-ALA-R4-20190702|pdf|de|Vodafone IP-ALA-R4 Konfiguration}}
 +
'''NEW : 2019-07-31'''
 +
|-
 +
| [http://www.voipxs.eu VoIPXS] &#160;
 +
| align="center" | {{File-DL|Configuration_VoIPXS_DE|pdf|de|VoIPXS Konfiguration}}
 +
latest update: 2018-05-18
 
|}
 
|}
  
Line 448: Line 553:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.cosmote.gr/ CosMote]  &#160;   
 
| [http://www.cosmote.gr/ CosMote]  &#160;   
Line 460: Line 565:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [https://www.hkbn.net/new/en/ Hong Kong Broadband Network]  
 
| [https://www.hkbn.net/new/en/ Hong Kong Broadband Network]  
 
| align="center" |{{File-DL|HKBN-configuration|pdf|en|HKBN Configuration}}  
 
| align="center" |{{File-DL|HKBN-configuration|pdf|en|HKBN Configuration}}  
 
latest update: 2017-07-27
 
latest update: 2017-07-27
 +
|-
 +
| [http://www.hgcbiz.com/product/sip-trunk-en.html HGC ] &#160;
 +
| align="center" | {{File-DL|ConfigurationHGC_HongKong|pdf|en|HGC configuration}}
 +
latest update: 2018-05-18
 +
|}
 +
 +
=== Hungary  ===
 +
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.netfonetelecom.hu/ Netfone ] &#160;
 +
| align="center" | {{File-DL|Configuration-Netfone|pdf|en|Netfone configuration}}
 +
latest update:  2018-08-02
 
|}
 
|}
  
Line 472: Line 593:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
| [https://www.broaudcloud.com BroadCloud]  
+
| [http://www.broadcloud.com BroadCloud]  
 
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
 
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
 
latest update: 2017-07-27
 
latest update: 2017-07-27
Line 493: Line 614:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.fl1.li FL1 Telekom]  &#160;
 
| [http://www.fl1.li FL1 Telekom]  &#160;
 
| align="center" | {{File-DL|FL1 Liechtenstein|pdf|de|FL1 Konfiguration}}
 
| align="center" | {{File-DL|FL1 Liechtenstein|pdf|de|FL1 Konfiguration}}
 
latest update: 2016-04-14  
 
latest update: 2016-04-14  
 +
|}
 +
 +
=== Luxembourg  ===
 +
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.ipnexia.com/ IPnexia]
 +
| align="center" | -
 
|}
 
|}
  
Line 505: Line 637:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.telefonica.com.mx/indexparticulares.shtml/ Telefonica]  &#160;
 
| [http://www.telefonica.com.mx/indexparticulares.shtml/ Telefonica]  &#160;
Line 516: Line 648:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.businesscom.nl/ BCOM]
 
| [http://www.businesscom.nl/ BCOM]
 
| align="center" | {{File-DL|BCOM Netherlands|pdf|en|BCOM Configuration}}
 
| align="center" | {{File-DL|BCOM Netherlands|pdf|en|BCOM Configuration}}
latest update: 2016-03-21
+
latest update: 2018-08-02
 
|-
 
|-
 
| [http://www.blu-com.nl/// BLU]
 
| [http://www.blu-com.nl/// BLU]
 
| align="center" | {{File-DL|OpenScape Business V2 Config ITSP BLU telecom|pdf|en|BLU telecom Configuration}}
 
| align="center" | {{File-DL|OpenScape Business V2 Config ITSP BLU telecom|pdf|en|BLU telecom Configuration}}
latest update: 2016-05-02
+
''' NEW update: 2019-07-31'''
 
|-
 
|-
 
| [http://www.deanconnect.nl/ Deanconnect B.V.]  &#160;
 
| [http://www.deanconnect.nl/ Deanconnect B.V.]  &#160;
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [https://www.gntel.nl gnTel NL] &#160;
+
| [https://www.gntel.nl gnTel] &#160;
 
| align="center" | {{File-DL|Konfiguration_gnTel_en|pdf|en|gnTel Configuration}}
 
| align="center" | {{File-DL|Konfiguration_gnTel_en|pdf|en|gnTel Configuration}}
latest update: 2017-08-08
+
latest update: 2018-05-18
 
|-
 
|-
 
| [http://www.infopact.nl Infopact]  &#160;
 
| [http://www.infopact.nl Infopact]  &#160;
Line 557: Line 689:
 
latest update: 2016-09-30  
 
latest update: 2016-09-30  
 
|-
 
|-
| [http://www.speakup-telecom.com Speakup] &#160;
+
| [https://www.speakup.nl Speakup] &#160;
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
Line 575: Line 707:
 
| align="center" | {{File-DL|Configuration_VoiceworksMEX|pdf|en|Voiceworks MEX Configuration}}
 
| align="center" | {{File-DL|Configuration_VoiceworksMEX|pdf|en|Voiceworks MEX Configuration}}
 
latest update: 2017-07-27
 
latest update: 2017-07-27
 +
|-
 +
| [http://www.voipxs.eu VoIPXS] &#160;
 +
| align="center" | {{File-DL|ConfigurationVoIPXS_EN|pdf|en|VoIPXS Configuration}}
 +
latest update: 2018-05-18
 
|-
 
|-
 
| [http://www.x2com.nl// X2COM]
 
| [http://www.x2com.nl// X2COM]
 
| align="center" | {{File-DL|X2COM Netherlands|pdf|en|X2COM Configuration}}
 
| align="center" | {{File-DL|X2COM Netherlands|pdf|en|X2COM Configuration}}
latest update: 2016-06-03
+
latest update: 2018-08-02
 
|-
 
|-
| [http://www.ziggozakelijk.nl/ Ziggo] &#160;
+
| [https://www.vodafoneziggo.nl/ Vodafone Ziggo ] &#160;
| align="center" | -
+
| align="center" | {{File-DL|Config_ITSP_Vodafone_Ziggo_Integratie_Partner_Netwerk|pdf|en|Vodafone Ziggo Configuration}}
 +
latest update: 2018-08-02
 +
 
 
|}
 
|}
  
Line 588: Line 726:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.orcon.net.nz ORCON]
 
| [http://www.orcon.net.nz ORCON]
Line 596: Line 734:
 
| [http://www.telstraclear.co.nz TelstraClear]  &#160;
 
| [http://www.telstraclear.co.nz TelstraClear]  &#160;
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [https://voyager.nz/ voyager] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Voyager|pdf|en|Voyager SIP Trunk Configuration}}
 +
'''NEW : 2019-07-31'''
 
|}
 
|}
  
Line 602: Line 744:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 +
|-
 +
| [https://www.ptempresas.pt/ Altice (Portugal Telecom) ] &#160;
 +
| align="center" | {{File-DL|Altice_Portugal_configuration|pdf|Altice configuration}}
 +
latest update: 2018-11-30
 
|-
 
|-
 
| [http://www.telecom.pt/ Portugal Telecom]  &#160;
 
| [http://www.telecom.pt/ Portugal Telecom]  &#160;
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [https://www.vodafone.pt/ Vodafone Portugal ] &#160;
 +
| align="center" | {{File-DL|Configuration-Vodafone_Portugal|pdf|Vodafone Portugal configuration}}
 +
latest update: 2018-05-18
 
|}
 
|}
 +
 +
  
 
=== Serbia ===
 
=== Serbia ===
Line 613: Line 765:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.oriontelekom.rs/ Orion Telekom] &#160;  
 
| [http://www.oriontelekom.rs/ Orion Telekom] &#160;  
Line 627: Line 779:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.slovaktelekom.sk Slovak Telekom] &#160;
 
| [http://www.slovaktelekom.sk Slovak Telekom] &#160;
Line 638: Line 790:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.a1.si Amis / A1] &#160;
 
| [http://www.a1.si Amis / A1] &#160;
Line 651: Line 803:
 
|-
 
|-
 
| [http://www.t-2.net/ T-2] &#160;
 
| [http://www.t-2.net/ T-2] &#160;
| align="center" | -
 
|-
 
| [http://www.tustelekom.si tustelekom] &#160;
 
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
Line 664: Line 813:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.nashua-communications.com/ Nashua NCN]  
 
| [http://www.nashua-communications.com/ Nashua NCN]  
Line 678: Line 827:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.lcrcom.net LCR (Least Cost Routing)]
 
| [http://www.lcrcom.net LCR (Least Cost Routing)]
Line 699: Line 848:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.tele2.com/ Tele2] &#160;
 
| [http://www.tele2.com/ Tele2] &#160;
Line 713: Line 862:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.e-fon.ch efon]  
 
| [http://www.e-fon.ch efon]  
Line 755: Line 904:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
| [https://www.broadcloud.com BroadCloud]  
+
| [http://www.broadcloud.com BroadCloud]  
 
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
 
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
 
latest update: 2017-07-27
 
latest update: 2017-07-27
Line 764: Line 913:
 
| [http://www.btwholesale-inspire.com/next-generation-voice-ip-voice-services BT IPVS]  
 
| [http://www.btwholesale-inspire.com/next-generation-voice-ip-voice-services BT IPVS]  
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [https://www.btwholesale.com BT Wholesale Hosted Communications]  &#160;
 +
| align="center" | {{File-DL|BTWHC_Configuration_Guide|pdf|en|BT Wholesale Hosted Communications Configuration}}
 +
latest update: 2018-02-28
 +
|-
 +
| [https://www.btwholesale.com BT Wholesale SIP Trunking]  &#160;
 +
| align="center" | {{File-DL|BT_ WSIPT_UK_ITSP_SIP_Trunk_Configuration|pdf|en|BT Wholesale SIP Trunking Configuration}}
 +
latest update: 2018-02-28
 
|-
 
|-
 
| [http://www.gammatelecom.com/ Gamma]  &#160;
 
| [http://www.gammatelecom.com/ Gamma]  &#160;
| align="center" | -
+
| align="center" | {{File-DL|Gamma_ITSP_SIP_Trunk_Configuration|pdf|en|Gamma
 +
SIP Trunk Configuration}}
 +
latest update: 2018-04-20
 
|-
 
|-
 
| [http://www.hipcom.co.uk/ HIPCOM]  
 
| [http://www.hipcom.co.uk/ HIPCOM]  
Line 799: Line 958:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="200" | Configuration Guide
+
! width="300" | Configuration Guide
 
|-
 
|-
 
| [http://www.att.com/ AT&T]   
 
| [http://www.att.com/ AT&T]   
Line 806: Line 965:
 
latest update 2013-09-07
 
latest update 2013-09-07
 
|-
 
|-
| [https://www.broadcloud.com BroadCloud]  
+
| [http://www.broadcloud.com BroadCloud]  
 
| align="center" |{{File-DL|BroadCloud_USA_Configuration-Guide|pdf|en|BroadCloud US Configuration}}  
 
| align="center" |{{File-DL|BroadCloud_USA_Configuration-Guide|pdf|en|BroadCloud US Configuration}}  
 
latest update: 2017-07-27
 
latest update: 2017-07-27
Line 842: Line 1,001:
 
The table above shows the [[ITSP]]s that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.  
 
The table above shows the [[ITSP]]s that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.  
  
{{File-DL|Overview about Released SIP Providers|pdf|en}} Latest update: 2017-10-13
+
'''{{File-DL|Overview about Released SIP Providers|pdf|en}} V2R7 Latest update: 2019-07-31'''
 
*
 
*
  
Line 864: Line 1,023:
  
 
The connectivity tests are performed using various endpoints (for details see test list).
 
The connectivity tests are performed using various endpoints (for details see test list).
 
== Frequently asked Questions  ==
 
 
*[[VoIP Provider FAQ]] - answers to frequently asked questions
 
  
 
== External Links  ==
 
== External Links  ==
  
 
* {{Partner Portal}} (login required, Internet Explorer only)
 
* {{Partner Portal}} (login required, Internet Explorer only)

Latest revision as of 13:02, 19 August 2019

31.07.2019 - V2R7 release: new certifications and configuration descriptions available, please check the table below


About 180 VoIP Providers released for Unify SME Platforms > table

The connection of communication systems to the public network via SIP Trunking can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as ITSPs, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.

You did not find your provider? Find out how to get it released!

Overview

OpenScape Business has been tested with a large number of Internet telephony providers that support SIP. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all SIP Providers.

SIP trunking features

  • Up to 8 active SIP providers and one Internet connection
  • integrated SBC functionality
  • SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)
  • SIP trunking with Direct Inward Dialing (DID)
  • Comprehensive feature set available e.g.
    • CLIP
    • Hold, Consultation, Toggle
    • Transfer (attended, semi-attended)
    • Ringing group, Call pickup
    • Conference
    • Call Forwarding
    • Call deflection (new in V2R4)
    • DTMF transmission e.g. for voicemail access
    • Location information for emergency calls
  • Simultaneous VoIP connections depending on available DSL bandwidth, used Codec and system.
  • Automatic fallback at SIP trunk failure
  • Voice Codecs G.711 and G.729
  • Fax over IP via T.38
Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!
     Please strictly follow these basic rules:
  • Never open up the firewall in an internal or external router e.g. by forwarding port 5060.
    The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
  • Never configure SIP subscribers at an OpenScape system without a strong password.
    Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
  • For diagnostics and SIP provider configuration hints see How to enable blocked SIP Providers.

General Requirements for VoIP

  • LAN with 10/100/1000 MBit/s and no more than 40% network load
  • Separate port on the switch or router for every component in the IP network (no hubs as concentrators)
  • Not more than 50 ms delay in one direction (One Way Delay); not more than 150 ms total delay
  • Not more than 3% packet loss and 20 ms jitter
  • Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)
  • Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC
  • External router
  • Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.

For interworking with different network configurations and edge devices and how to use STUN please see Network Configuration for VoIP Providers.

Hints for all Providers

  • Concurrent calls via ITSP (depending on the available bandwidth and used Codec).
    • 30 for OpenScape Business X1
    • 60 for OpenScape Business X3 / X5 / X8
    • 180 for OpenScape Business S
  • DTMF transmission
    • outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.
    • inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
  • FAX over IP with T.38 is recommended for analog Fax devices, terminal adapters and the OpenScape Business UC Suite.
    • If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
  • An incoming ITSP call can be forwarded to another public subscriber via ITSP. 2 lines (one incoming and one outgoing) are used while the call is active.
    • If Call rerouting (available since V2R4 for selected ITSPs)is used, NO line is used when call is active
  • Special call numbers and emergency calls may need alternate TDM connections
    • Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
    • analog fax/modem connections are not supported by all SIP providers.
    • Emergency call numbers (e.g. 110, 112) are not supported by all providers.

How to get a new VoIP provider released

Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.

-->> New documents and templates available check the .zip file <<--

  • Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and get agreement for start of certification from product management.
  • Download zip.png  VOIP provider data collection and test list - V2R7 NEW update: 2019-07-31
  • In the .zip-file you find the
    • process description Updated
    • ITSP questionnaire Updated
    • HowTo guide for system setup and hints for test execution
    • the testlist
    • templates for writing a configuration guide Updated .
OSBiz certified ITSP colored 800px.png

After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup. Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem

General Configuration guides

pdf-en.png  OSBiz V2 Configuration for ITSP - latest update: 2019-01-11

pdf-en.png  HowTo: Clip no Screening (English) - latest update: 2015-10-26

pdf-de.png  HowTo: Clip no Screening (Deutsch) - latest update: 2015-11-04

pdf-de.png  HowTo: Mehrfachregistrierung für Durchwahlanschlüsse - latest update: 2018-03-28

pdf-en.png  Configuration of SIP-MEX - latest update: 2018-02-28

Tested VoIP Providers by Countries

The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document Overview about Released SIP Providers below.

International

VoIP Providers Configuration Guide
COLT -
Verizon   pdf-en.png  Verizon IP-Trunk Configuration

latest update: 2013-05-10

Skype Connect   -
  • Please check provider home page for supported countries.

Australia

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Commander Primus -
Engin -
Internode -
Telstra -

Austria

VoIP Providers Configuration Guide
A1 Telekom Austria   pdf-de.png  A1 Telekom Austria SIP Trunk registrierend Konfiguration

NEW profile: 2019-07-31

IP Austria / my Tweak   -
Kabelplus Business Phone   -
LinzAG City Voice   -
Neotel   -
SalzburgAG CableLink   -
Tele2   -
UPC Austria   -

Belgium

VoIP Providers Configuration Guide
Belgacom IMS / Proximus   -
BKM   -
Destiny -
IPnexia -
Orange pdf-en.png  Orange Belgium Configuration

latest update: 2017-11-17

Telenet -
WIN   -

Brazil

VoIP Providers Configuration Guide
Voitel -

Canada

VoIP Providers Configuration Guide
BabyTEL   -

Chile

VoIP Providers Configuration Guide
ENTEL NGN -

Czech Republic

VoIP Providers Configuration Guide
GTS -
O2 -
T-mobile -

Denmark

VoIP Providers Configuration Guide
Global Connect -
TDC pdf-en.png  TDC Denmark

latest update: 2017-02-10

Telia pdf-en.png  TeliaDenmark

latest update: 2017-04-28

Uni-tel A/S -

Estonia

VoIP Providers Configuration Guide
Telia Estonia   pdf-en.png  Configuration Telia Estonia

latest update: 2019-03-15

Finland

VoIP Providers Configuration Guide
Elisa   -
Länsilinkki -
TDC -
Telia-Sonera -

France

VoIP Providers Configuration Guide
Acropolis Telecom   -
Bouygues -
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Completel -
Hexatel -
IP directions   pdf-en.png  IP directions SIP Trunk Configuration

NEW : 2019-07-31

MyStream   -
OpenIP   -
Orange Business Services SIP trunking pdf-en.png  Orange Business Services SIP trunking Configuration

latest update: 2018-02-28

Paritel Operateur -
Sewan Communications -

Germany

VoIP Providers Configuration Guide
1&1   -
1&1 Versatel   pdf-de.png  1&1 Versatel Konfiguration

latest update: 2018-08-17

autphone   pdf-de.png  autphone SIP Trunk Konfiguration

NEW : 2019-07-31

BiTel   pdf-de.png  BITel Business Voice Konfiguration

latest update: 2019-03-15

BroadCloud   pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Deutsche Telefon   pdf-de.png  Deutsche Telefon Konfiguration

latest update: 2017-07-27

easybell   pdf-de.png  easybell Konfiguration

latest update: 2019-03-15 Important notes included

ecotel sipTrunk DDI   -
ecotel sipTrunk Connect 1.0   -
ecotel sipTrunk 2.0   pdf-de.png  Ecotel SipTrunk2.0 Konfiguration

latest update: 2018-12-12

Equada   -
ewe / swb / osnatel   pdf-de.png  ewe Konfiguration

latest update: 2018-11-30

GMX (now 1&1)   -
gnTel   pdf-de.png  gnTel Konfiguration

latest update: 2018-05-18

HFO   -
HL-Komm   pdf-de.png  HL-Komm Konfiguration

latest update: 2019-03-15 Important notes included

hpt   pdf-de.png  htp GmbH SIP-Trunk Konfiguration

latest update: 2019-03-15

inexio   pdf-de.png  Inexio Konfiguration

latest update: 2018-08-02

M-Net   pdf-de.png  M-net-Premium Konfiguration

latest update: 2018-05-18

MK Netzdienste   pdf-de.png  MK-Netzdienste Konfiguration

latest update: 2019-03-15 Important notes included

NetCologne   pdf-de.png  NetCologne ProPhone SIP Trunk Konfiguration

NEW : 2019-07-31

NetCom BW   pdf-de.png  NetCom BW Konfiguration

latest update: 2018-11-30

NFON   pdf-en.png  NFON Configuration

latest update: 2017-10-13

PhoneVoice   pdf-de.png  PhoneVoice Konfiguration

latest update: 2018-05-18

Peoplefone AG   -
O2 All-IP Voice SIP   pdf-de.png  O2 All-IP Konfiguration

latest update: 2017-08-14

Purtel   pdf-de.png  purtel Konfiguration

latest update: 2019-03-15 Important notes included

QSC IPfonie extended (DID)   deprecated profile, use Plusnet Profile for new installations
Plusnet IPfonie Extended   -

NEW : 2019-07-31

QSC IPfonie Extended Connect (DID)   pdf-de.png  QSC IPfonie Extended Connect Konfiguration

deprecated profile, use Plusnet Profile for new installations

Plusnet IPfonie Extended Connect   pdf-de.png  Plusnet-IPfonie Extended Connect Konfiguration

NEW : 2019-07-31

reventix   pdf-de.png  reventix Konfiguration

latest update: 2019-03-15

sipgate basic (MSN)   -
sipgate trunking (DID)   -
Steffel-Voice SIP Trunk   pdf-de.png  Steffel-Voice SIP Trunk Konfiguration

NEW : 2019-07-31

TeleData   pdf-de.png  TeleData Konfiguration

latest update: 2018-08-02

Deutsche Telekom IP-As mit MSN   pdf-de.png  Deutsche Telekom DIPVD Konfiguration

latest update: 2017-07-27

Deutsche Telekom DeutschlandLAN SIP-Trunk   pdf-de.png  Deutsche Telekom SIP-Trunk Konfiguration

latest update: 2018-08-02

TNG Stadtnetz   pdf-de.png  TNG Stasdtnetz Sip Trunk Konfiguration

NEW : 2019-07-31

toplink   -
Vodafone Anlagenanschluss (formerly Arcor)   -
Vodafone Anlagenanschluss R3 (DID)   pdf-de.png  Vodafone IP-ALA-R3 Konfiguration

NEW update: 2019-07-09

Vodafone Anlagenanschluss R4 (DID)   pdf-de.png  Vodafone IP-ALA-R4 Konfiguration

NEW : 2019-07-31

VoIPXS   pdf-de.png  VoIPXS Konfiguration

latest update: 2018-05-18

Greece

VoIP Providers Configuration Guide
CosMote   pdf-en.png  COSMOTE Configuration

latest update: 2016-10-02

Hong Kong

VoIP Providers Configuration Guide
Hong Kong Broadband Network pdf-en.png  HKBN Configuration

latest update: 2017-07-27

HGC   pdf-en.png  HGC configuration

latest update: 2018-05-18

Hungary

VoIP Providers Configuration Guide
Netfone   pdf-en.png  Netfone configuration

latest update: 2018-08-02

Italy

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Infracom (ex Multilink)   -
TWT -
Viatek -

Lichtenstein

VoIP Providers Configuration Guide
FL1 Telekom   pdf-de.png  FL1 Konfiguration

latest update: 2016-04-14

Luxembourg

VoIP Providers Configuration Guide
IPnexia -

Mexico

VoIP Providers Configuration Guide
Telefonica   -

The Netherlands

VoIP Providers Configuration Guide
BCOM pdf-en.png  BCOM Configuration

latest update: 2018-08-02

BLU pdf-en.png  BLU telecom Configuration

NEW update: 2019-07-31

Deanconnect B.V.   -
gnTel   pdf-en.png  gnTel Configuration

latest update: 2018-05-18

Infopact   -
KPN VoiPConnect pdf-en.png  KPN Configuration

latest update: 2017-07-27

Motto Communications -
OneCentral   -
OneXS -
RoutIT -
SIGNET B.V.   pdf-en.png  SIGNET Configuration

latest update: 2016-09-30

Speakup   -
Tele2 -
T-Mobile NL -
Vodafone NL -
Voiceworks   -
Voiceworks MEX NDL   pdf-en.png  Voiceworks MEX Configuration

latest update: 2017-07-27

VoIPXS   pdf-en.png  VoIPXS Configuration

latest update: 2018-05-18

X2COM pdf-en.png  X2COM Configuration

latest update: 2018-08-02

Vodafone Ziggo   pdf-en.png  Vodafone Ziggo Configuration

latest update: 2018-08-02

New Zealand

VoIP Providers Configuration Guide
ORCON -
TelstraClear   -
voyager   pdf-en.png  Voyager SIP Trunk Configuration

NEW : 2019-07-31

Portugal

VoIP Providers Configuration Guide
Altice (Portugal Telecom)   pdf.png  Altice_Portugal_configuration

latest update: 2018-11-30

Portugal Telecom   -
Vodafone Portugal   pdf.png  Configuration-Vodafone_Portugal

latest update: 2018-05-18


Serbia

VoIP Providers Configuration Guide
Orion Telekom   -
Telenor   -

Slovakia

VoIP Providers Configuration Guide
Slovak Telekom   -

Slovenia

VoIP Providers Configuration Guide
Amis / A1   -
Detel   -
MegaM   -
T-2   -
Telemach   -

South Africa

VoIP Providers Configuration Guide
Nashua NCN -
Vodacom -

Spain

VoIP Providers Configuration Guide
LCR (Least Cost Routing) -
Telecable -
vozelia   -
VozTelecom pdf.png  VozTelecom configuración

latest update: 2016-08-07

Sweden

VoIP Providers Configuration Guide
Tele2   -
Telia   -

Switzerland

VoIP Providers Configuration Guide
efon -
Peoplefone AG   -
sipcall -
Sunrise pdf-de.png  Sunrise Konfiguration

latest update: 2017-01-11

Swisscom BCON -
Swisscom Smart Business Communication   -
Swisscom VoIP Gate   -
Swisscom Enterprise SIP   -
Telco Pack SA   -
UPC -
vtx   -

United Kingdom

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

BT IPVS -
BT Wholesale Hosted Communications   pdf-en.png  BT Wholesale Hosted Communications Configuration

latest update: 2018-02-28

BT Wholesale SIP Trunking   pdf-en.png  BT Wholesale SIP Trunking Configuration

latest update: 2018-02-28

Gamma   pdf-en.png  Gamma
SIP Trunk Configuration

latest update: 2018-04-20

HIPCOM -
KCOM   pdf-en.png  KCOM Configuration

latest update: 2016-06-03

Opal   -
TalkTalk   -
tIPicall   -
Vodafone UK pdf-en.png  Vodafone UK Configuration

latest update: 2017-11-08

Voiceflex   -
VoIP Ltd i-Line   -

United States of America

VoIP Providers Configuration Guide
AT&T pdf-en.png  AT&T Configuration

latest update 2013-09-07

BroadCloud pdf-en.png  BroadCloud US Configuration

latest update: 2017-07-27

Cbeyond   -
CenturyLink   -
Fusion 360 pdf-en.png  FusionConnect Configuration

latest update: 2017-07-27

Intermedia   -
Sotel   -
Windstream  

(Broadsoft platform only)

-
XO   -


Released SIP Providers in Detail

The table above shows the ITSPs that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.

pdf-en.png  Overview about Released SIP Providers V2R7 Latest update: 2019-07-31

The following scenarios are covered within the connectivity test:

  • Registration
  • Basic Calls from / to ITSP
  • Feature Tests
    • Consultation, transfer, toggle, conference
    • Call Pickup / ringing group scenarios
    • call forwarding scenarios
    • DTMF
    • CLIP / CLIR
    • COLP / COLR
    • FAX
  • Special Tests
    • emergency calls
    • service calls
    • long duration calls
  • Calls handled via UC application

The connectivity tests are performed using various endpoints (for details see test list).

External Links