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Difference between revisions of "Collaboration with VoIP Providers"

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{{Breadcrumb|0|0|Communications Systems}}
 
{{Breadcrumb|0|0|Communications Systems}}
  
[[Image:VoIP Provider SME.jpg|thumb|380px|VoIP Providers released for Unify SME Platforms [[#Tested VoIP Providers by Countries|> table]]]]
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{{Warning|
 +
'''[[#Tested_VoIP_Providers_by_Countries|14.11.2019 - V2R7.1 release: new certifications and configuration descriptions available, please check the table below]]'''
 +
}}
  
The connection of communication systems to the public network via [[SIP Trunking]] can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as [[ITSP]]s, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platforms.
 
  
'''You did not find your provider? [[#How_to_get_a_new_VoIP_provider_released|Find out how to get it released!]]'''<br/>  
+
[[Image:ITSP-OpenScapeBusiness.jpg|thumb|380px|About 180 VoIP Providers released for Unify SME Platforms [[#Tested VoIP Providers by Countries|> table]]]]
 +
 
 +
The connection of communication systems to the public network via [[SIP Trunking]] can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as [[ITSP]]s, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.
 +
 
 +
'''You did not find your provider? [[#How_to_get_a_new_VoIP_provider_released|Find out how to get it released!]]'''
 +
<br/>  
  
 
== Overview  ==
 
== Overview  ==
The SME platforms have been tested with a large number of Internet telephony providers that support [[SIP]]. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all platforms and all SIP Providers.
+
OpenScape Business has been tested with a large number of Internet telephony providers that support [[SIP]]. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all SIP Providers.
 
*
 
*
 
*
 
*
 
*
 
*
  
== SIP trunking features for all SME platforms ==
+
== SIP trunking features  ==
  
 
*Up to 8 active SIP providers and one Internet connection  
 
*Up to 8 active SIP providers and one Internet connection  
*Operation behind another router using [[STUN]] (can be configured per provider with current software) - integrated [[SBC]] functionality
+
*integrated [[SBC]] functionality
 
*SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)  
 
*SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)  
*Direct Inward Dialing (DID)  
+
*SIP trunking with Direct Inward Dialing (DID)  
 
*Comprehensive feature set available e.g.  
 
*Comprehensive feature set available e.g.  
 
**CLIP  
 
**CLIP  
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**Conference  
 
**Conference  
 
**Call Forwarding  
 
**Call Forwarding  
 +
**Call deflection (new in V2R4)
 
**DTMF transmission e.g. for voicemail access
 
**DTMF transmission e.g. for voicemail access
*Simultaneous VoIP connections depending on system and available DSL bandwidth, used [[Codec]] and system. G.711 needs up to 92 kbit/s, G.729A needs up to 36 kbit/s in both directions.  
+
**Location information for emergency calls
*Automatic fallback to ISDN at SIP trunk failure  
+
*Simultaneous VoIP connections depending on available DSL bandwidth, used [[Codec]] and system.  
 +
*Automatic fallback at SIP trunk failure
 
*Voice Codecs G.711 and G.729  
 
*Voice Codecs G.711 and G.729  
 
*Fax over IP via T.38  
 
*Fax over IP via T.38  
 
{{Warning | <b> Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!<br> &#160;&#160;&#160;&#160;&#160;Please strictly follow these basic rules:</b>
 
{{Warning | <b> Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!<br> &#160;&#160;&#160;&#160;&#160;Please strictly follow these basic rules:</b>
 
* Never open up the firewall in an internal or external router e.g. by forwarding port 5060. <br>The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
 
* Never open up the firewall in an internal or external router e.g. by forwarding port 5060. <br>The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
* Never configure SIP subscribers at a HiPath / OpenScape system without a strong password.<br> Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
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* Never configure SIP subscribers at an OpenScape system without a strong password.<br> Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
 +
* For diagnostics and SIP provider configuration hints see [[How to enable blocked SIP Providers]].
 
}} <br>
 
}} <br>
{{Info| '''The following changes have been made starting from HiPath 3000 V9 OpenScape Office V3R2 and OpenScape Business V1:'''
 
* Enhanced '''SIP attack protection''' has been implemented. For diagnostics and SIP provider configuration hints see [[How to enable blocked SIP Providers]].
 
* '''STUN handling''' has been improved. STUN can now be configured per ITSP profile. If you were not using STUN for a provider (Global STUN mode is off), please verify that the profile flag "Use STUN" is disabled. If you were using STUN (Global STUN mode is other than off), then please verify that the flag "Use STUN" is enabled in the provider profile. For further information see the ITSP configuration guides at [[#HiPath_3000 | HiPath 3000]] or [[#OpenScape_ Office | OpenScape Office]] or [[#OpenScape_ Business | OpenScape Business]].}}
 
*
 
*
 
 
*
 
*
  
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*Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)  
 
*Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)  
 
*Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC  
 
*Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC  
*External modem, such as a DSL modem
+
*External router
 
*Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.
 
*Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.
  
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*
 
*
  
== Restrictions for all Providers and SME Platforms  ==
+
== Hints for all Providers ==
  
*Special call numbers and emergency calls
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* Concurrent calls via ITSP (depending on the available bandwidth and used [[Codec]]).
**Special call numbers (e.g. 0800, 0900, 0137) or analog fax/modem connections are not supported by all SIP providers.
+
** 30 for OpenScape Business X1
**Emergency call numbers (e.g. 110, 112) are not supported by all providers. These connections must be implemented via TDM trunks.
+
** 60 for OpenScape Business X3 / X5 / X8
*For DTMF transmission outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.  
+
** 180 for OpenScape Business S
*For DTMF transmission inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
+
*DTMF transmission  
*For Fax transmission the T.38 protocol is highly recommended. The ITSP MUST support T.38 if UC Suite fax via SIP trunk shall be used. (HiPath 3000 and OpenScape Office) From OpenScape Business V2R0.3 UC Suite is able to proceed T.38 and G.711 faxes as well.
+
**outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.  
*If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
+
**inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
* CLIP no screening (set a different number to be displayed at called party) is not available with HiPath 3000 and OpenScape Office. It is available in OpenScape Business from V1R3 with ITSPs in DID mode. More details in "OSBiz V1/V2 Configuration for ITSP".
+
* FAX over IP
* In a network, a configured [[ITSP]] can be used at each respective node. From OpenScape Business V1R3 only one centralized ITSP in a network can be used.
+
**Please check the documentation available for your ITSP which Fax transmission is preferred.  
* An incoming ITSP call can be transferred or forwarded to another public subscriber via ITSP. Concatenation of such 'trombone scenarios' is not supported. So 2 lines (one incoming and one outgoing) are used while the call is active.
+
**T.38 is activated by default in OpenScape Business  
 +
**If your provider does not support Fax T.38 or T.38 transmission causes problems, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
 +
* Call Forwarding
 +
**By default an incoming ITSP call is forwarded to another public subscriber via a second ITSP trunk (one incoming and one outgoing).
 +
**since V2R4 Call rerouting (available for selected ITSPs) can be used, in this case NO line is used when call is active
 +
*Special call numbers and emergency calls may need alternate TDM connections
 +
**Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
 +
**analog fax/modem connections are not supported by all SIP providers.
 +
**Emergency call numbers (e.g. 110, 112) are not supported by all providers.  
 
*
 
*
 
*
 
*
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Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.
 
Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.
  
#Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and&nbsp;'''get agreement''' for start of certification from [mailto:hartwig.fortmeier@unify.com product management].
+
{{Warning|
#Get the IP and SIP settings for the specific provider. '''Send the completed document''' "VoIP Provider Data Collection" to the [mailto:dimitrios.belias@unify.com VoIP Provider certification team]. This&nbsp;is essential for correct PBX setup. The tables in chapter 2 have to be filled in. <br> {{File-DL|VOIP provider data collection and test list|zip}} - last update: 2016-03-21 
+
'''-->> 13.11.2019 New documents and templates available check the .zip file <<--'''
=== --> Hint: Simplified and optimized test procedure from OSBiz V2. ===
+
}}
#'''Perform all tests''' in the VoIP provider test list from above, according to the instructions included. System configuration and tests require trained local personal. Remote support is available by the [mailto:dimitrios.belias@unify.com VoIP Provider certification team].
 
#'''Deliver the test results''', including all Wireshark traces and final provider data to the [mailto:dimitrios.belias@unify.com VoIP Provider certification team].
 
#'''Prepare a Provider specific configuration guide''', which will be published on this wiki page later on. An example-doc is included in the ZIP-file. Use English screenshots from OpenScape Business please. Explanations can be added in your language. e.g. German Provider in German language, French Provider in French language, International provider in English language... Deliver the document to the [mailto:dimitrios.belias@unify.com VoIP Provider certification team].
 
  
After successful tests the VoIP provider is released, and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup.
+
*Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and&nbsp;'''get agreement''' for start of certification from [mailto:osbiz-certification@atos.net product management].
 +
*'''Download''' {{File-DL|VOIP provider data collection and test list|zip}} - '''V2R7.1 NEW update: 2019-11-25''' <br>
 +
*In the .zip-file you find the  
 +
**process description ''' Updated with new parameters'''
 +
**ITSP questionnaire ''' Updated '''
 +
**HowTo guide for system setup and hints for test execution
 +
**the testlist ''' Updated with new important testcases'''
 +
**templates for writing a configuration guide 
  
 +
[[Image:OSBiz_certified_ITSP_colored_800px.png|150px|right]]
 +
After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup.
 +
Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem
 
*
 
*
 
*
 
*
 
*
 
*
  
== General Information by platform  ==
+
== '''General Configuration guides''' ==
 
 
For discontinued platforms see [[Collaboration with VoIP Providers (discontinued platforms)]].
 
*
 
*
 
 
 
= [[OpenScape Business]] =
 
 
 
New certifications will be based on OpenScape Business in future.
 
 
*For common features and restrictions see [[#Overview|overview]]
 
* Concurrent calls via ITSP (depending on the available bandwidth and used [[Codec]]).
 
** 30 for OpenScape Business X1
 
** 60 for OpenScape Business X3 / X5 / X8
 
** 180 for OpenScape Business S
 
*An external router is always necessary for OpenScape Business S, OpenScape Business X1 / X3 / X5 / X8 can optionally be operated with the bulit-in router / firewall.
 
* Mobility Entry with DTMF call control is supported for OpenScape Business X1 / X3 / X5 / X8, S.
 
* FAX over IP with T.38 is supported for analog Fax devices, terminal adapters and the OpenScape Business UC Suite.
 
* *If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
 
*From OpenScape Business V2R0.3 UC Suite is able to proceed T.38 and G.711 faxes as well. 
 
*A trunk prefix to select a SIP trunk as an alternate trunk can be used from the OpenScape Business client's dial box but not from client's directories and settings (myPortal, myAttendant, myAgent).
 
*SIP trunks cannot be used for presence based call forwarding, if a TDM trunk is also present because of the limitation above.
 
 
 
'''Configuration'''  
 
 
 
OpenScape Business Configuration Guide for Internet Telephony:
 
 
 
==={{File-DL|OSBiz V1 Configuration for ITSP|pdf}}- latest update: 2014-12-17 ===
 
==={{File-DL|OSBiz V2 Configuration for ITSP|pdf}}- latest update: 2016-01-15 ===
 
 
 
==={{File-DL|HowTo-CLIPnoScreeningEng|pdf}}- latest update: 2015-10-26 ===
 
 
 
==={{File-DL|HowTo-CLIPnoScreeningDeu|pdf}}- latest update: 2015-11-04 ===
 
 
 
==={{File-DL|Vodafone IP-ALA-R3 Germany|pdf}}- latest update: 2016-01-25 ===
 
 
 
==={{File-DL|BCOM Netherlands|pdf}}- latest update: 2016-03-21 ===
 
 
 
==={{File-DL|Deutsche Telekom DIPVD|pdf}}- latest update: 2016-06-03 ===
 
 
 
==={{File-DL|KCOM UK ITSP SIP Trunk Configuration|pdf}}- latest update: 2016-06-03 ===
 
 
 
==={{File-DL|X2COM Netherlands|pdf}}- latest update: 2016-06-03 ===
 
 
*
 
*
*
+
{{File-DL|OSBiz V2 Configuration for ITSP|pdf|en}} - latest update: 2020-01-31
 
 
= HiPath 3000  =
 
 
 
=== Hint: OpenScape Business is the successor of HiPath 3000. Since HiPath 3000 is discontinued, there are no further certification activities.===
 
 
 
Valid for HiPath 3000 V9 with HG 1500.
 
  
'''SIP Trunking features'''
+
{{File-DL|HowTo-CLIPnoScreeningEng|pdf|en|HowTo: Clip no Screening (English)}} - latest update: 2015-10-26
  
*For common features and restrictions see [[#Overview|overview]]
+
{{File-DL|HowTo-CLIPnoScreeningDeu|pdf|de|HowTo: Clip no Screening (Deutsch)}} - latest update: 2015-11-04
*An external router is always necessary
 
*Maximum 32 concurrent calls between IP phones and ITSP (depending on the available bandwidth and used [[Codec]]). For TDM devices (analog, ISDN) 1 B-channel at HG 1500 has to be available for each concurrent call (gateway call).
 
*SIP trunks can not be used for dialing through or direct inward system access with DTMF tones e.g for the feature Mobility Entry. Please use a TDM line for those features.
 
* For OpenScape Office HX related features Fax via application, trunk prefix use and presence based forwarding see [[#OpenScape_Office|below]].
 
'''Configuration'''
 
  
HiPath 3000 Configuration Guide for Internet Telephony:  
+
{{File-DL|MultiRegistrationForITSP|pdf|de|HowTo: Mehrfachregistrierung für Durchwahlanschlüsse}} - latest update: 2018-03-28
  
{{File-DL|HiPath 3000 Config Guide ITSP|pdf}}
+
{{File-DL|OSBiz V2 MEX Configuration|pdf|en|Configuration of SIP-MEX}} - latest update: 2018-02-28
 
 
See also:
 
 
 
[[How to configure CLIP sent via SIP trunk / ITSP]]
 
 
*
 
*
*
 
 
= [[OpenScape Office LX/MX]]  =
 
 
Valid for OpenScape Office V3 LX / MX.
 
 
'''SIP Trunking features'''
 
 
*All features, requirements and restrictions listed in [[#Overview|overview]] are valid.
 
*Up to 32 simultaneous calls via SIP trunking for OpenScape Office MX (depending on available DSL bandwidth and used [[Codec]])
 
*Up to 128 simultaneous calls via SIP trunking for OpenScape Office LX (depending on available DSL bandwidth and used [[Codec]])
 
*An external router is always necessary for OpenScape Office LX, OpenScape Office MX can optionally be operated with the bulit-in router / firewall.
 
*SIP trunks can not be used for dialing through or direct inward system access with DTMF tones e.g. for the feature Mobility Entry. Please use a TDM line for those features. Starting from OpenScape Office V3, myPortal for Mobile supports comprehensive control and UC functionality.
 
*FAX over IP with T.38 is supported for analog Fax devices, terminal adapters and the OpenScape Office UC Suite application. Fax via G.711 is not supported with the UC Suite application. The fax functionality UC Suite only supports the transmission T.38 standard. Prerequisite for the correct fax transmission is a connection via an ISDN gateway or an ITSP that supports T.38.
 
*A trunk prefix to select a SIP trunk as an alternate trunk can be used from the OpenScape Office client's dial box but not from client's directories and settings (myPortal, myAttendant, myAgent).
 
*SIP trunks cannot be used for presence based call forwarding, if a TDM trunk is also present because of the limitation above.
 
 
'''Configuration'''
 
 
OpenScape Office Configuration Guide for Internet Telephony:
 
  
*{{File-DL|OpenScape Office Config Guide ITSP|pdf}}
+
== '''Tested VoIP Providers by Countries''' ==
 
 
See also:
 
*[[How to enter SIP Provider Account Data]]<br>
 
*[[How to configure CLIP sent via SIP trunk / ITSP]]
 
<br>
 
*
 
*
 
== Tested VoIP Providers by Countries ==
 
  
 
The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document [[#Released SIP Providers in Detail|Overview about Released SIP Providers]] below.  
 
The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document [[#Released SIP Providers in Detail|Overview about Released SIP Providers]] below.  
 
{{yes}} = has been successfully tested by development or customer<br>'''[[DID]]''' = accounts for PBX-trunking / Direct Inward Dialling<br>'''[[MSN]]''' = accounts for single number(s)
 
  
 
=== <u>International</u>  ===
 
=== <u>International</u>  ===
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://www.colt.net COLT]  
 
| [http://www.colt.net COLT]  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.verizon.com/ Verizon]  &#160;
 
| [http://www.verizon.com/ Verizon]  &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|AppNote OpenScape_Business_V1 with_Verizon_IP_Trunks ML 10052013 V05|pdf|en|Verizon IP-Trunk Configuration}}
| align="center" | {{yes}}
+
latest update: 2013-05-10
{{File-DL|AppNote Hipath_3000_V9 with_Verizon_IP_Trunks ML 08272013 V03|pdf}}
+
|-
 +
| [http://www.skype.com/intl/en-us/business/sip/overview Skype Connect] &#160;
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
{{File-DL|AppNote OpenScape_Business_V1 with_Verizon_IP_Trunks ML 10052013 V05|pdf}}
 
|-
 
| [http://www.skype.com/intl/en-us/business/sip/overview Skype Connect] &#160; 3)
 
| align="center" | MSN
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
 
*Please check provider home page for supported countries.<br>
 
*Please check provider home page for supported countries.<br>
*[http://www.skype.com/intl/en/business/sip/overview/ '''Skype Connect'''] is a fee-based business service from Skype. It allows voice communication between Skype clients and office phones using the standard SIP trunking interface. Other Skype client features like chat or video are currently not supported.
 
 
[[Image:Skype Connect logo.png|150px|Skype Connect certified logo]] Our SME Platforms have been officially certified by Skype. {{File-DL|Skype Connect with SME platforms|pdf}}
 
  
 
=== Australia  ===
 
=== Australia  ===
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]  
+
|-
! width="140" | [[OpenScape Office]]
+
| [http://www.broadcloud.com BroadCloud]  
! width="140" | [[OpenScape Business]]
+
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.commander.com Commander Primus]  
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.engin.com.au Engin]  
 
| [http://www.engin.com.au Engin]  
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.internode.on.net Internode]  
 
| [http://www.internode.on.net Internode]  
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
|-
 
| [http://www.commander.com Commander Primus]
 
| align="center" | MSN / DID
 
| align="center" | -
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.Telstra.com.au Telstra]  
 
| [http://www.Telstra.com.au Telstra]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | -  
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
+
|-
! width="140" | [[OpenScape Office]]
+
| [https://www.a1.net/ A1 Telekom Austria ] &#160;
! width="140" | [[OpenScape Business]]
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-A1-Telekom-Austria-reg|pdf|de|A1 Telekom Austria SIP Trunk registrierend Konfiguration}}
 +
latest update: 2019-07-31
 
|-
 
|-
| [http://www.inode.at UPC / inode] &#160; 3)
+
| [http://www.ipaustria.at IP Austria / my Tweak] &#160;
| align="center" | MSN
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.ipaustria.at IP Austria / my Tweak] &#160; 3)
+
| [http://www.kabelplus.at/Business/Telefonie.aspx Kabelplus Business Phone] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.kabelplus.at/Business/Telefonie.aspx /Kabelplus Business Phone] &#160;
+
| [https://www.linzag-telekom.at/produkte-leistungen/telefonie-video LinzAG City Voice] &#160;  
| align="center" | DID
 
 
| align="center" | -
 
| align="center" | -
| align="center" | -
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.linzag-telekom.at/produkte-leistungen/telefonie-video / LinzAG City Voice] &#160;  
+
| [http://www.neotel.at Neotel] &#160;  
| align="center" | DID
 
 
| align="center" | -
 
| align="center" | -
| align="center" | -
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.neotel.at / Neotel] &#160;  
+
| [https://www.salzburg-ag.at/cablelink SalzburgAG CableLink] &#160;  
| align="center" | DID
 
 
| align="center" | -
 
| align="center" | -
| align="center" | -
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.salzburg-ag.at/cablelink / SalzburgAG CableLink] &#160;  
+
| [https://www.tele2.at Tele2] &#160;  
| align="center" | DID
 
| align="center" | -
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.tele2.at / Tele2] &#160;  
+
| [https://www.upc.at/business UPC Austria] &#160;
| align="center" | DID
 
| align="center" | -
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 323: Line 208:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.belgacom.be Belgacom]  &#160; 3)
+
| [https://www.proximus.be/en/personal Belgacom IMS / Proximus]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.belgacom.be Belgacom IMS] &#160; 3)
+
| [http://www.BKM.be BKM] &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}} *)
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.destiny.be Destiny]
 
| [http://www.destiny.be Destiny]
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
| align="center" | {{yes}}
+
| [http://www.ipnexia.com/ IPnexia]
| align="center" | {{yes}}
+
| align="center" | -
 
|-
 
|-
| [http://www.hexacom.be Hexacom] &#160; 3)
+
| [https://www.orange.be/ Orange]  
| align="center" | MSN / DID
+
| align="center" | {{File-DL|Configuration-ITSP_OrangeBE|pdf|en|Orange Belgium Configuration}}
| align="center" | {{yes}}
+
latest update: 2017-11-17
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.telenet.be Telenet]  
 
| [http://www.telenet.be Telenet]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.win.be WIN]  &#160; 3)
+
| [http://www.win.be WIN]  &#160;  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}} *)
 
| align="center" | {{yes}}
 
 
|}
 
|}
 
  *) Platform released, OpenScape Office application test pending
 
  
 
=== Brazil  ===
 
=== Brazil  ===
Line 372: Line 238:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.ctbc.com.br/profile.do?action=loadPage CTBC] &#160; 1)
+
| [http://www.voitel.com.br Voitel]
| align="center" | DID
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [http://www.gvt.com.br/portal/home/index_cidades.jsp GVT]  &#160; 1)
 
| align="center" | DID
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.voitel.com.br Voitel]
+
| [https://www.vivo.com.br/para-voce Telefonica vivo] &#160;
| align="center" | MSN
+
| align="center" | {{File-DL|SIP_Trunk_Homologation_Vivo|pdf||Telefonica vivo SIP Trunk Configuration}}
| align="center" | -
+
'''NEW: 2019-11-13'''
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
 
  
 
=== Canada  ===
 
=== Canada  ===
Line 402: Line 253:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://ca.babytel.net/en/ BabyTEL]  &#160;   
 
| [http://ca.babytel.net/en/ BabyTEL]  &#160;   
| align="center" | DID
 
 
| align="center" | -
 
| align="center" | -
 +
|}
 +
 +
=== Chile  ===
 +
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.entel.cl/ ENTEL NGN]
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 419: Line 275:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://www.gts.cz/ GTS]  
 
| [http://www.gts.cz/ GTS]  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
| align="center" | {{yes}}
+
| [http://www.cz.o2.com/ O2]
| align="center" | {{yes}}
+
| align="center" | -
 
|-
 
|-
 
| [http://www.t-mobile.cz/ T-mobile]  
 
| [http://www.t-mobile.cz/ T-mobile]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
|-
 
| [http://www.cz.o2.com/ O2]
 
| align="center" | MSN / DID
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
=== Chile  ===
+
=== Denmark ===
  
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]  
+
|-
! width="140" | [[OpenScape Office]]
+
| [http://www.globalconnect.dk Global Connect]
! width="140" | [[OpenScape Business]]
+
| align="center" | -
 +
|-
 +
| [http://www.tdcgroup.com TDC]  
 +
| align="center" | {{File-DL|TDC Denmark|pdf|en}}
 +
latest update: 2017-02-10
 +
|-
 +
| [http://www.telia.dk Telia]  
 +
| align="center" | {{File-DL|TeliaDenmark|pdf|en}}
 +
latest update: 2017-04-28
 
|-
 
|-
| [http://www.entel.cl Entel NGN]  
+
| [http://www.uni-tel.dk Uni-tel A/S]  
| align="center" | MSN
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
=== Denmark ===
+
=== Estonia  ===
  
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.uni-tel.dk Uni-tel A/S]  
+
| [http://www.telia.ee/ Telia Estonia] &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-Telia_Estonia|pdf|en|Configuration Telia Estonia}}
| align="center" | {{yes}}
+
latest update: 2019-03-15
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
|-
 
| [http://www.globalconnect.dk Global Connect]
 
| align="center" | DID
 
| align="center" |  -
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 488: Line 326:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.elisa.com/en Elisa] &#160;  
+
| [http://www.elisa.com Elisa] &#160;  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}} FAX via UC-Suite Application is not released
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.lansilinkki.fi/ Länsilinkki]  
 
| [http://www.lansilinkki.fi/ Länsilinkki]  
| align="center" | MSN
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
+
|-
| align="center" | {{yes}}
+
| [http://tdc.com TDC]
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.teliasonera.com/sv Telia-Sonera]  
 
| [http://www.teliasonera.com/sv Telia-Sonera]  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
|-
 
| [http://tdc.com TDC]
 
| align="center" | MSN / DID
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 523: Line 346:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]  
+
|-
! width="140" | [[OpenScape Office]]
+
| [http://www.bouyguestelecom.fr Bouygues]  
! width="140" | [[OpenScape Business]]
+
| align="center" | -
 +
|-
 +
| [http://www.broadcloud.com BroadCloud]  
 +
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
 +
latest update: 2017-07-27
 
|-
 
|-
| [http://www.acropolistelecom.net Acropolis Telecom] &#160; 3)
+
| [http://www.completel.fr Completel]  
| align="center" | DID
+
| align="center" | -
| align="center" | -  
+
|-
| align="center" | {{yes}}
+
| [https://www.foliateam.com/ Foliateam] &#160;
| align="center" | {{yes}}
+
| align="center" | {{File-DL|HowTo-ITSP_Foliateam|pdf|en|Foliateam SIP Trunk Configuration}}
 +
'''NEW: 2019-11-13'''
 +
|-
 +
| [http://www.groupetc.com Hexatel]
 +
| align="center" | -
 +
|-
 +
| [https://www.ipdirections.net IP directions] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-IP-directions|pdf|en|IP directions SIP Trunk Configuration}}
 +
latest update: 2019-07-31
 
|-
 
|-
| [http://www.mystream.fr MyStream] &#160; 3)
+
| [https://www.jaguar-network.com/ Jaguar Network] &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|JaguarConfiguration|pdf|en|Jaguar Network SIP Trunk Configuration}}
| align="center" | -  
+
'''NEW: 2019-11-13'''
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
 
 
|-
 
|-
| [http://www.openip.fr OpenIP]  &#160; 3)
+
| [http://www.mystream.fr MyStream]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | -  
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.paritel.fr Paritel Operateur]  
+
| [http://www.openip.fr OpenIP&#160;
| align="center" | MSN / DID  
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.completel.fr Completel]  
+
| [http://www.orange.fr/ Orange Business Services SIP trunking]  
| align="center" | DID 
+
| align="center" |{{File-DL|HowTo-ITSP_Orange Business Services|pdf|en|Orange Business Services SIP trunking Configuration}}  
| align="center" | -
+
latest update: 2018-02-28
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.groupetc.com Hexatel]  
+
| [http://www.paritel.fr Paritel Operateur]  
| align="center" | DID 
+
| align="center" | -
| align="center" | -  
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.sewan.fr Sewan Communications]  
 
| [http://www.sewan.fr Sewan Communications]  
| align="center" | MSN / DID 
 
| align="center" | -
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
|-
 
| [http://www.bouyguestelecom.fr Bouygues]
 
| align="center" | MSN / DID 
 
| align="center" | -
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 583: Line 395:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.1und1.de 1&amp;1] &#160; 3)
+
| [http://www.1und1.de 1&amp;1] &#160;
| align="center" | MSN
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.arcor.de/business Vodafone (formerly Arcor)] &#160; 3)
+
| [https://www.versatel.de 1&1 Versatel] &#160;
| align="center" |  VoIP Anlagenanschluss (DID) 
+
| align="center" |{{File-DL|SIP-Trunk-Configuration-Versatel|pdf|de|1&1 Versatel Konfiguration}}  
| align="center" | {{yes}}
+
latest update: 2018-08-17
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.vodafone.de/ Vodafone ] &#160; 3)
+
| [https://autphone.com/de/product/aut-trunk autphone] &#160;
| align="center" | Vodafone Anlagenanschluss R3 (DID) 
+
| align="center" | {{File-DL|SIP-Trunk-Configuration autphone|pdf|de|autphone SIP Trunk Konfiguration}}
| align="center" | -  
+
latest update: 2019-07-31
| align="center" | -
+
|-
| align="center" | {{yes}}
+
| [http://www.bitel.de/ BiTel] &#160;
 +
| align="center" |{{File-DL|BITel Business Voice ALL-IP -Konfiguration_Deutsch|pdf|de|BITel Business Voice Konfiguration}}
 +
latest update: 2019-03-15
 +
|-
 +
| [http://www.broadcloud.com BroadCloud] &#160;
 +
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.deutsche-telefon.de/ Deutsche Telefon] &#160;
 +
| align="center" |{{File-DL|SIPTrunkDeutscheTelefon|pdf|de|Deutsche Telefon Konfiguration}}  
 +
latest update: 2017-07-27
 
|-
 
|-
| [http://www.tng.de/web/guest/home ennit AG(formerly tng)]  
+
| [https://www.easybell.de/ easybell] &#160;
| align="center" |  DID / MSN
+
| align="center" |{{File-DL|SIP-Trunk-Configuration-easybell|pdf|de|easybell Konfiguration}}  
| align="center" | {{yes}}
+
latest update: 2019-03-15
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.gmx.de GMX (now 1&amp;1)] &#160; 3)
+
| [https://www.ecotel.de ecotel sipTrunk DDI] &#160;
| align="center" | MSN
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.purtel.com Purtel] &#160; 3)
+
| [https://www.ecotel.de ecotel sipTrunk Connect 1.0] &#160;
| align="center" | MSN
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.qsc.de QSC]  
+
| [https://www.ecotel.de ecotel sipTrunk 2.0] &#160;
| align="center" | IPfonie extended (DID)
+
| align="center" |{{File-DL|Ecotel_SipTrunk2.0_Germany|pdf|de|Ecotel SipTrunk2.0 Konfiguration}}  
| align="center" | {{yes}}
+
latest update: 2018-12-12
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.qsc.de QSC]  
+
| [https://www.equada.de/telefonie Equada] &#160;
| align="center" | IPfonie extended Connect (DID)
 
| align="center" | -
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.sipgate.de/voipshop/business-loesungen sipgate] &#160; 3)
+
| [http://www.ewetel.de/ ewe / swb / osnatel] &#160;
| align="center" | sipgate basic (MSN)<br>sipgate trunking (DID)
+
| align="center" |{{File-DL|SIP-Trunk-Configuration-EWE Voice+-Deutsch|pdf|de|ewe Konfiguration}}  
| align="center" | {{yes}}
+
latest update: 2018-11-30
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.toplink.de toplink] &#160; 3)
+
| [http://www.gmx.de GMX (now 1&amp;1)] &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.telekom.de Deutsche Telekom ] &#160; 3)
+
| [https://www.gntel.de/tarife/#sip-trunk---sicher-und-günstig-angeschlossen gnTel] &#160;
| align="center" | Call&Surf IP (MSN)
+
| align="center" | {{File-DL|Konfiguration_gnTel|pdf|de|gnTel Konfiguration}}
| align="center" | -  
+
latest update: 2018-05-18
 +
|-
 +
| [http://www.hfo-telecom.de/ HFO] &#160;
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.ecotel.de ecotel sipTrunk DDI]  
+
| [http://www.hlkomm.de/geschaeftskunden/telefonie/hl-phone-ng/ HL-Komm] &#160;
| align="center" | DID
+
| align="center" |{{File-DL|Konfiguration_HL-Komm|pdf|de|HL-Komm Konfiguration}}  
| align="center" | {{yes}}
+
latest update: 2019-03-15
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.ecotel.de ecotel sipTrunk Connect 1.0]  
+
| [https://www.htp.net/ hpt] &#160;
| align="center" | DID
+
| align="center" |{{File-DL|htp GmbH SIP-Trunk-Konfiguration_Deutsch|pdf|de|htp GmbH SIP-Trunk Konfiguration}}
| align="center" | -
+
latest update: 2019-03-15
| align="center" | -
+
|-
| align="center" | {{yes}}
+
| [https://www.inexio.net/ inexio ] &#160;
 +
| align="center" | {{File-DL|Konfiguration_Inexio|pdf|de|Inexio Konfiguration}}
 +
latest update: 2018-08-02
 
|-
 
|-
| [https://www.M-Net.de M-Net] &#160; 3)
+
| [https://www.m-net.de M-Net] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-M-net-Premium|pdf|de|M-net-Premium Konfiguration}}
| align="center" | -
+
latest update: 2018-05-18
| align="center" | -
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [https://www.mk.de MK Netzdienste] &#160;
 
| [https://www.mk.de MK Netzdienste] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-MK-Netzdienste|pdf|de|MK-Netzdienste Konfiguration}}
 +
latest update: 2019-03-15
 +
|-
 +
| [https://www.netcologne.de NetCologne] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-NetCologne-ProPhone|pdf|de|NetCologne ProPhone SIP Trunk Konfiguration}}
 +
latest update: 2019-10-11
 +
|-
 +
| [http://www.netcom-bw.de/ NetCom BW] &#160;
 +
| align="center" |{{File-DL|Konfigurationsanleitung_NetCom-BW|pdf|de|NetCom BW Konfiguration}}
 +
latest update: 2018-11-30
 +
|-
 +
| [https://www.nfon.com NFON] &#160;
 +
| align="center" | {{File-DL|NFON-Configuration_guide|pdf|en|NFON Configuration}}
 +
latest update: 2017-10-13
 +
|-
 +
| [http://www.phonevoice.de PhoneVoice ] &#160;
 +
| align="center" | {{File-DL|Konfiguration-PhoneVoice|pdf|de|PhoneVoice Konfiguration}}
 +
latest update: 2018-05-18
 +
|-
 +
| [http://www.peoplefone.de/de Peoplefone AG] &#160;
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [https://www.o2online.de/business/unternehmen/festnetzprodukte/all-ip/ O2 All-IP Voice SIP] &#160;
 +
| align="center" | {{File-DL|O2-All-IP-SIP-Trunk-Konfiguration|pdf|de|O2 All-IP Konfiguration}}
 +
latest update: 2017-08-14
 +
|-
 +
| [http://www.purtel.com Purtel] &#160;
 +
| align="center" |  {{File-DL|SIP-Trunk-Configuration-PURtel|pdf|de|purtel Konfiguration}}
 +
latest update: 2019-03-15
 +
|-
 +
| [http://www.qsc.de QSC IPfonie extended (DID)] &#160;
 +
| align="center" | deprecated profile, use Plusnet Profile for new installations
 +
|-
 +
| [https://www.plusnet.de/de/ Plusnet IPfonie Extended ] &#160;
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
+
latest update: 2019-07-31
 +
|-
 +
| [http://www.qsc.de QSC IPfonie Extended Connect (DID)] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-QSC-IPfonie Extended Connect|pdf|de|QSC IPfonie Extended Connect Konfiguration}}  
 +
deprecated profile, use Plusnet Profile for new installations
 
|-
 
|-
| [http://www.peoplefone.de/de Peoplefone AG] &#160; 3)
+
| [https://www.plusnet.de/de/ Plusnet IPfonie Extended Connect] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-Plusnet-IPfonie Extended Connect|pdf|de|Plusnet-IPfonie Extended Connect Konfiguration}}
 +
latest update: 2019-07-31
 +
|-
 +
| [https://www.reventix.de/ reventix] &#160;
 +
| align="center" | {{File-DL|reventix-Konfiguration|pdf|de|reventix Konfiguration}}
 +
latest update: 2019-03-15
 +
|-
 +
| [http://www.sipgate.de/voipshop/business-loesungen sipgate basic (MSN)] &#160;
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [http://www.sipgate.de/voipshop/business-loesungen sipgate trunking (DID)] &#160;
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.pbx-network.de/ Equada] &#160;
+
| [https://www.steffel-tk.de Steffel-Voice SIP Trunk] &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-Steffel-Voice|pdf|de|Steffel-Voice SIP Trunk Konfiguration}}
 +
latest update: 2019-07-31
 +
|-
 +
| [https://www.teledata.de/ TeleData ] &#160;
 +
| align="center" | {{File-DL|Einrichtungsdoku-TeleData|pdf|de|TeleData Konfiguration}}
 +
latest update: 2018-08-02
 +
|-
 +
| [https://geschaeftskunden.telekom.de/internet-dsl/tarife/festnetz-internet-dsl/companyflex Deutsche Telekom CompanyFlex] &#160;
 +
| align="center" | {{File-DL|DeutscheTelekom CompanyFlex SIP-Trunk für OSBiz V01|pdf|de|Deutsche Telekom CompanyFlex SIP-Trunk Konfiguration}}
 +
'''NEW: 2020-02-10'''
 +
|-
 +
| [http://www.telekom.de Deutsche Telekom  IP-As mit MSN] &#160;
 +
| align="center" | {{File-DL|Deutsche Telekom DIPVD|pdf|de|Deutsche Telekom DIPVD Konfiguration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [https://geschaeftskunden.telekom.de/ Deutsche Telekom DeutschlandLAN SIP-Trunk ] &#160;
 +
| align="center" | {{File-DL|Deutsche Telekom ALL-IP SIP-Trunk|pdf|de|Deutsche Telekom SIP-Trunk Konfiguration}}
 +
latest update: 2018-08-02
 +
|-
 +
| [http://www.teliko.de/ teliko] &#160;
 +
| align="center" |
 +
'''NEW: 2019-11-13'''
 +
|-
 +
| [https://www.tng.de/ TNG Stadtnetz] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-TNG-Stadtnetz|pdf|de|TNG Stasdtnetz Sip Trunk Konfiguration}}
 +
latest update: 2019-07-31
 +
|-
 +
| [http://www.toplink.de toplink] &#160;
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [http://www.arcor.de/business Vodafone Anlagenanschluss (formerly Arcor)] &#160;
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.hfo-telecom.de/ HFO] &#160;
+
| [http://www.vodafone.de/ Vodafone Anlagenanschluss R3 (DID) ] &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|Vodafone IP-ALA-R3 Germany|pdf|de|Vodafone IP-ALA-R3 Konfiguration}}
| align="center" | -
+
latest update: 2019-07-09
| align="center" | -
+
|-
| align="center" | {{yes}}
+
| [http://www.vodafone.de/ Vodafone Anlagenanschluss R4 (DID) ] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-Vodafone-IP-ALA-R4-20190702|pdf|de|Vodafone IP-ALA-R4 Konfiguration}}
 +
latest update: 2019-07-31
 +
|-
 +
| [http://www.voipxs.eu VoIPXS] &#160;
 +
| align="center" | {{File-DL|Configuration_VoIPXS_DE|pdf|de|VoIPXS Konfiguration}}
 +
latest update: 2018-05-18
 +
|}
 +
 
 +
=== Greece  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.cosmote.gr/ CosMote] &#160;
 +
| align="center" | {{File-DL|COSMOTE Greece|pdf|en|COSMOTE Configuration}}
 +
latest update: 2016-10-02
 +
|}
 +
 
 +
=== Hong Kong  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [https://www.hkbn.net/new/en/ Hong Kong Broadband Network]
 +
| align="center" |{{File-DL|HKBN-configuration|pdf|en|HKBN Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.hgcbiz.com/product/sip-trunk-en.html HGC ] &#160;
 +
| align="center" | {{File-DL|ConfigurationHGC_HongKong|pdf|en|HGC configuration}}
 +
latest update: 2018-05-18
 +
|}
 +
 
 +
=== Hungary  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.netfonetelecom.hu/ Netfone ] &#160;
 +
| align="center" | {{File-DL|Configuration-Netfone|pdf|en|Netfone configuration}}
 +
latest update:  2018-08-02
 
|}
 
|}
  
Line 702: Line 615:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.infracom.it/ Infracom (ex Multilink)]  &#160; 3)
+
| [http://www.broadcloud.com BroadCloud]
| align="center" | MSN
+
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
| align="center" | {{yes}}
+
latest update: 2017-07-27
 +
|-
 +
| [http://www.infracom.it/ Infracom (ex Multilink)]  &#160;
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.twt.it/ TWT]  
 
| [http://www.twt.it/ TWT]  
| align="center" | MSN / DID
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.viatek.it/ Viatek]  
 
| [http://www.viatek.it/ Viatek]  
| align="center" | MSN / DID  
+
| align="center" | -
| align="center" | {{yes}}
+
|}
| align="center" | {{yes}}
+
 
| align="center" | {{yes}}
+
=== Lichtenstein ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.fl1.li FL1 Telekom]  &#160;
 +
| align="center" | {{File-DL|FL1 Liechtenstein|pdf|de|FL1 Konfiguration}}
 +
latest update: 2016-04-14
 
|}
 
|}
  
=== Mexico ===
+
=== Luxembourg ===
  
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.telefonica.com.mx/ Telefonica Mexico] &#160; 1)
+
| [http://www.ipnexia.com/ IPnexia]  
| align="center" | MSN
 
 
| align="center" | -  
 
| align="center" | -  
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
=== The Netherlands ===
+
=== Mexico ===
  
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.infopact.nl Infopact]  &#160; 3)
+
| [http://www.telefonica.com.mx/indexparticulares.shtml/ Telefonica]  &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}  
+
|}
| align="center" | {{yes}}
+
 
| align="center" | {{yes}}
+
=== The Netherlands  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 
|-
 
|-
| [http://www.onecentral.nl OneCentral] &#160; 3) 4)
+
! width="250" | VoIP Providers
| align="center" | MSN / DID
+
! width="300" | Configuration Guide
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.telefoonzondercentrale.nl OneXS]  
+
| [http://www.businesscom.nl/ BCOM]
| align="center" | MSN / DID
+
| align="center" | {{File-DL|BCOM Netherlands|pdf|en|BCOM Configuration}}
| align="center" | {{yes}}
+
latest update: 2018-08-02
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.prioritytelecom.nl Priority Telecom] &#160; 3)
+
| [http://www.blu-com.nl/// BLU]
| align="center" | MSN
+
| align="center" | {{File-DL|OpenScape Business V2 Config ITSP BLU telecom|pdf|en|BLU telecom Configuration}}
| align="center" | {{yes}}
+
latest update: 2019-07-31
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.routit.nl RoutIT]  
+
| [http://www.deanconnect.nl/ Deanconnect B.V.&#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}  
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.speakup-telecom.com Speakup] &#160; 3)
+
| [https://www.gntel.nl gnTel] &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|Konfiguration_gnTel_en|pdf|en|gnTel Configuration}}
| align="center" | {{yes}}
+
latest update: 2018-05-18
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.tele2.nl Tele2]  
+
| [http://www.infopact.nl Infopact] &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.vodafone.nl Vodafone NL]  
+
| [http://www.kpn.com/// KPN VoiPConnect]
| align="center" | MSN / DID
+
| align="center" | {{File-DL|KPN Netherlands|pdf|en|KPN Configuration}}
| align="center" | {{yes}}
+
latest update: 2017-07-27
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.voiceworks.nl Voiceworks] &#160; 3)
+
| [http://www.motto.nl/ Motto Communications]
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.ziggozakelijk.nl/ Ziggo] &#160;
+
| [http://www.onecentral.nl OneCentral] &#160;
| align="center" | DID
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.t-mobile.nl T-Mobile NL]  
+
| [http://www.telefoonzondercentrale.nl OneXS]  
| align="center" | MSN / DID
 
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [http://www.routit.nl RoutIT]
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.motto.nl/ Motto Communications] 3)
+
| [http://www.signet.nl/ SIGNET B.V.] &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|SIGNET telecom Netherlands|pdf|en|SIGNET Configuration}}
 +
latest update: 2016-09-30
 +
|-
 +
| [https://www.speakup.nl Speakup] &#160;
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [http://www.tele2.nl Tele2]
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.businesscom.nl/ BCOM] 3)
+
| [http://www.t-mobile.nl T-Mobile NL]  
| align="center" | DID
 
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [http://www.vodafone.nl Vodafone NL]
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.x2com.nl// X2COM] 3)
+
| [http://www.voiceworks.nl Voiceworks] &#160;
| align="center" | DID
 
 
| align="center" | -
 
| align="center" | -
| align="center" | -
+
|-
| align="center" | {{yes}}
+
| [http://www.voiceworks.nl Voiceworks MEX NDL] &#160;
 +
| align="center" | {{File-DL|Configuration_VoiceworksMEX|pdf|en|Voiceworks MEX Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.voipxs.eu VoIPXS] &#160;
 +
| align="center" | {{File-DL|ConfigurationVoIPXS_EN|pdf|en|VoIPXS Configuration}}
 +
latest update: 2018-05-18
 +
|-
 +
| [http://www.x2com.nl// X2COM]
 +
| align="center" | {{File-DL|X2COM Netherlands|pdf|en|X2COM Configuration}}
 +
latest update: 2018-08-02
 +
|-
 +
| [https://www.vodafoneziggo.nl/ Vodafone Ziggo ] &#160;
 +
| align="center" | {{File-DL|Config_ITSP_Vodafone_Ziggo_Integratie_Partner_Netwerk|pdf|en|Vodafone Ziggo Configuration}}
 +
latest update: 2018-08-02
 +
 
 
|}
 
|}
  
Line 843: Line 748:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.telstraclear.co.nz TelstraClear] &#160; 3)
+
| [http://www.orcon.net.nz ORCON]
| align="center" | MSN / DID
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.orcon.net.nz ORCON]
+
| [http://www.telstraclear.co.nz TelstraClear] &#160;
| align="center" | MSN / DID
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
+
|-
| align="center" | {{yes}}
+
| [https://voyager.nz/ voyager] &#160;
 
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-Voyager|pdf|en|Voyager SIP Trunk Configuration}}
 +
latest update: 2019-07-31
 
|}
 
|}
  
Line 867: Line 766:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.telecom.pt Portugal Telecom]  
+
| [https://www.ptempresas.pt/ Altice (Portugal Telecom) ] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|Altice_Portugal_configuration|pdf|Altice configuration}}
| align="center" | {{yes}}  
+
latest update: 2018-11-30
| align="center" | {{yes}}
+
|-
| align="center" | {{yes}}
+
| [http://www.telecom.pt/ Portugal Telecom]  &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.vodafone.pt/ Vodafone Portugal ] &#160;
 +
| align="center" | {{File-DL|Configuration-Vodafone_Portugal|pdf|Vodafone Portugal configuration}}
 +
latest update: 2018-05-18
 
|}
 
|}
 +
 +
  
 
=== Serbia ===
 
=== Serbia ===
Line 884: Line 787:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
+
|-
! width="140" | [[OpenScape Office]]
+
| [http://www.oriontelekom.rs/ Orion Telekom] &#160;
! width="140" | [[OpenScape Business]]
+
| align="center" | -
 
|-
 
|-
 
| [https://www.telenor.rs/ Telenor] &#160;  
 
| [https://www.telenor.rs/ Telenor] &#160;  
| align="center" | DID
+
| align="center" | -
| align="center" |  -
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 901: Line 801:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.slovaktelekom.sk Slovak Telekom] &#160; 3)
+
| [http://www.slovaktelekom.sk Slovak Telekom] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 918: Line 812:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.amis.net Amis] &#160; 3)
+
| [http://www.a1.si Amis / A1] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.de-tel.com Detel] &#160; 3)
+
| [http://www.detel.eu Detel] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.mega-m.net MegaM] &#160; 3)
+
| [https://www.mega-m.net/ MegaM] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.tustelekom.si tustelekom] &#160; 3)
+
| [http://www.t-2.net/ T-2] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.t-2.net T-2] &#160; 3)
+
| [http://www.telemach.si/ Telemach] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | -
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
|-
 
| [http://www.telemach.si/ Telemach] &#160; 3)
 
| align="center" | MSN
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 965: Line 835:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.ecntelecoms.com Nashua NCN]  
+
| [http://www.nashua-communications.com/ Nashua NCN]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.telfree.co.za Telfree] &#160; 3)
+
| [http://www.vodacom.co.za/ Vodacom]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | -
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
|-
 
| [http://www.vodacom.co.za Vodacom]  
 
| align="center" | MSN / DID
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 994: Line 849:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://www.lcrcom.net LCR (Least Cost Routing)]
 
| [http://www.lcrcom.net LCR (Least Cost Routing)]
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.vozelia.com vozelia] &#160; 3)
+
| [http://www.telecable.es Telecable]
| align="center" | MSN / DID
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.xtratelecom.es Xtra Telecom] &#160; 3)
+
| [http://www.vozelia.com vozelia] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.telecable.es Telecable]
+
| [http://www.voztele.com VozTelecom]
| align="center" | DID
+
| align="center" | {{File-DL|VozTelecom_Spain|pdf|es|VozTelecom configuración}}
| align="center" | -  
+
latest update: 2016-08-07
| align="center" | -
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 1,029: Line 870:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.tele2.com/ Tele2] &#160; 3), 4)
+
| [http://www.tele2.com/ Tele2] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.telia.se Telia]  &#160; 3),
+
| [http://www.telia.se Telia]  &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 1,052: Line 884:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
|-
 
| [http://www.cablecom.ch Cablecom]
 
| align="center" | DID
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.e-fon.ch efon]  
 
| [http://www.e-fon.ch efon]  
| align="center" | MSN / DID
 
| align="center" | -
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.sipcall.ch sipcall]  
+
| [http://www.peoplefone.ch Peoplefone AG] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | -  
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.SofiCall.ch SofiCall] &#160; 3)
+
| [http://www.sipcall.ch sipcall]
| align="center" | MSN
+
| align="center" | -
| align="center" | -  
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www1.Sunrise.ch Sunrise]
 
| [http://www1.Sunrise.ch Sunrise]
| align="center" | MSN / DID
+
| align="center" | {{File-DL|Sunrise_SIP-Trunk_Swiss|pdf|de|Sunrise Konfiguration}}
| align="center" | -  
+
latest update: 2017-01-11
| align="center" | -
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.swisscom.ch/en/business/sme/fixed-network/enhanced-telephony/business-connect.html Swisscom BCON]
 
| [http://www.swisscom.ch/en/business/sme/fixed-network/enhanced-telephony/business-connect.html Swisscom BCON]
| align="center" | DID
 
| align="center" | -
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.vtx.ch vtx]  &#160; 3)
+
| [https://www.swisscom.ch Swisscom Smart Business Communication]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.telcopack.ch Telco Pack SA]  &#160;
+
| [https://www.swisscom.ch/en/business/enterprise/offer/wireline-networks-bundles/business-voice/voip-gate.html Swisscom VoIP Gate]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" |
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.peoplefone.ch Peoplefone AG]  &#160; 3)
+
| [http://www.swisscom.ch/ Swisscom Enterprise SIP]  &#160;
| align="center" | DID
 
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [http://www.telcopack.ch Telco Pack SA]  &#160;
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.swisscom.ch Swisscom Smart Business Communication] &#160;
+
| [https://www.upc.ch/de/ UPC CH Internet registrierend]  
| align="center" | DID
+
| align="center" | {{File-DL|Einrichtung_UPC_CH_-_Internet_Registration|pdf|de|Konfiguration UPC Internet registrierend }}
| align="center" | -
+
'''NEW: 2019-11-13'''
| align="center" | -
+
|-
| align="center" | {{yes}}
+
| [https://www.upc.ch/de/ UPC CH Internet static IP]
 +
| align="center" | {{File-DL|Einrichtung_UPC_CH_-_Internet_Static_IP|pdf|de|Konfiguration UPC Internet static IP}}
 +
'''NEW: 2019-11-13'''
 
|-
 
|-
| [https://www.swisscom.ch/en/business/enterprise/offer/wireline-networks-bundles/business-voice/voip-gate.html Swisscom VoIP Gate]  &#160;
+
| [http://www.vtx.ch vtx]  &#160;
| align="center" | DID
 
| align="center" | -
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 1,129: Line 931:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
+
|-
! width="140" | [[OpenScape Office]]
+
| [http://www.broadcloud.com BroadCloud]  
! width="140" | [[OpenScape Business]]
+
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
 +
latest update: 2017-07-27
 
|-
 
|-
 
| [http://www.btwholesale-inspire.com/next-generation-voice-ip-voice-services BT IPVS]  
 
| [http://www.btwholesale-inspire.com/next-generation-voice-ip-voice-services BT IPVS]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.gammatelecom.com/ Gamma]  &#160; 3)
+
| [https://www.btwholesale.com BT Wholesale Hosted Communications]  &#160;
| align="center" | DID
+
| align="center" | {{File-DL|BTWHC_Configuration_Guide|pdf|en|BT Wholesale Hosted Communications Configuration}}
| align="center" | {{yes}}
+
latest update: 2018-02-28
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.hipcom.co.uk/ HIPCOM]  
+
| [https://www.btwholesale.com BT Wholesale SIP Trunking] &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|BT_ WSIPT_UK_ITSP_SIP_Trunk_Configuration|pdf|en|BT Wholesale SIP Trunking Configuration}}
| align="center" | {{yes}}
+
latest update: 2018-02-28
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.opal.co.uk/ Opal]  &#160; 3)
+
| [http://www.gammatelecom.com/ Gamma]  &#160;
| align="center" | DID
+
| align="center" | {{File-DL|Gamma_ITSP_SIP_Trunk_Configuration|pdf|en|Gamma
| align="center" | {{yes}}
+
SIP Trunk Configuration}}
| align="center" | {{yes}}
+
latest update: 2018-04-20
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.voiceflex.com Voiceflex] &#160; 3)
+
| [http://www.hipcom.co.uk/ HIPCOM]  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.ipofficegroup.co.uk VoIP Ltd i-Line]  &#160; 3)
+
| [http://www.kcom.com/ KCOM]  &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|KCOM UK ITSP SIP Trunk Configuration|pdf|en|KCOM Configuration}}
| align="center" |-
+
latest update: 2016-06-03
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.tipicall.co.uk/ tIPicall]  &#160; 3)
+
| [http://www.opal.co.uk/ Opal]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" |-  
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.talktalk.co.uk TalkTalk]  &#160;
 
| [http://www.talktalk.co.uk TalkTalk]  &#160;
| align="center" | N.A.
 
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [http://www.tipicall.co.uk/ tIPicall]  &#160;
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.kcom.com/ KCOM] &#160;
+
| [https://www.vodafone.co.uk/ Vodafone UK]  
| align="center" | DID
+
| align="center" |{{File-DL|Vodafone_UK_ITSP_SIP_Trunk_Configuration|pdf|en|Vodafone UK Configuration}}
 +
latest update: 2017-11-08
 +
|-
 +
| [http://www.voiceflex.com Voiceflex]  &#160;
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [http://www.ipofficegroup.co.uk VoIP Ltd i-Line]  &#160;
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 1,194: Line 985:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]
 
! width="140" | [[OpenScape Office]]
 
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://www.att.com/ AT&T]   
 
| [http://www.att.com/ AT&T]   
| align="center" | DID
+
| align="center" | {{File-DL|OSO_ATT SipTrk Configuration Note 07092013 V1|pdf|en|AT&T Configuration}}
 +
latest update 2013-09-07
 +
|-
 +
| [http://www.broadcloud.com BroadCloud]
 +
| align="center" |{{File-DL|BroadCloud_USA_Configuration-Guide|pdf|en|BroadCloud US Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.cbeyond.net/ Cbeyond]  &#160;
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
{{File-DL|OSO_ATT SipTrk Configuration Note 07092013 V1|pdf}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.cbeyond.net/ Cbeyond] &#160; 3)
+
| [http://www.centurylink.com/ CenturyLink] &#160;
| align="center" | MSN
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.centurylink.com/ CenturyLink] &#160; 2)
+
| [http://www.fusionconnect.com/ Fusion 360]  
| align="center" | DID
+
| align="center" |{{File-DL|ConfigurationNoteforFusionConnectSIPTrunks|pdf|en|FusionConnect Configuration}}  
| align="center" | {{yes}}
+
latest update: 2017-07-27
 +
|-
 +
| [https://www.intermedia.net/ Intermedia]  &#160;
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.sotelsystems.com/ Sotel] &#160; 3)
+
| [https://www.ipfone.com/ IPfone] &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|SIP-Trunk_Configuration_ipfone|pdf|en|IPfone SIP Trunk Configuration}}
| align="center" | {{yes}}
+
'''NEW: 2019-11-13'''
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.windstream.com/ Windstream]  &#160; 3)
+
| [http://www.sotelsystems.com/ Sotel]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.windstream.com/ Windstream]  &#160;
 
(Broadsoft platform only)
 
(Broadsoft platform only)
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.xo.com/ XO]  &#160; 1)
+
| [http://www.xo.com/ XO]  &#160;  
| align="center" | MSN / DID
 
| align="center" | -
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
|-
 
| [https://www.intermedia.net/ Intermedia]  &#160; 3)
 
| align="center" | DID
 
| align="center" | -
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
<br>'''1)''' Access parameters depend on the region within the country. If no default provider profile is supplied within administration, please use "create profile" for configuration.
+
 
<br>'''2)''' No fixed servers (manual config needed), two profiles with different server addresses and identical accounts and MSN shall be used.
 
<br>'''3)''' ITSP does not support Fax T.38 Standard. Fax communication with UC Suite application is not possible via this ITSP. Prerequisite for the correct fax transmission is a connection via an ISDN gateway or another ITSP that supports T.38.
 
<br>'''4)''' ITSP is certified for SIP-MEX functionality in OpenScape Business only.
 
 
*
 
*
 
*
 
*
  
== Released SIP Providers in Detail  ==
+
== '''Released SIP Providers in Detail''' ==
  
 
The table above shows the [[ITSP]]s that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.  
 
The table above shows the [[ITSP]]s that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.  
  
==={{File-DL|Overview about Released SIP Providers|pdf}} Latest update: 2016-06-17===
+
'''{{File-DL|Overview about Released SIP Providers|pdf|en}} V2R7.1 latest update: 2020-01-15'''
 
*
 
*
  
Line 1,278: Line 1,054:
  
 
The connectivity tests are performed using various endpoints (for details see test list).
 
The connectivity tests are performed using various endpoints (for details see test list).
 
== Frequently asked Questions  ==
 
 
*[[VoIP Provider FAQ]] - answers to frequently asked questions
 
  
 
== External Links  ==
 
== External Links  ==
  
* {{Partner Portal}} (login required, Internet Explorer only)
+
* {{Partner Portal}} (login required, Internet Explorer only)
* {{de}} [http://wiki.ip-phone-forum.de/anbieter:start VoIP Anbieter] (Übersicht, Feature, Vergleiche)
 

Revision as of 09:26, 10 February 2020

14.11.2019 - V2R7.1 release: new certifications and configuration descriptions available, please check the table below


File:ITSP-OpenScapeBusiness.jpg
About 180 VoIP Providers released for Unify SME Platforms > table

The connection of communication systems to the public network via SIP Trunking can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as ITSPs, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.

You did not find your provider? Find out how to get it released!

Overview

OpenScape Business has been tested with a large number of Internet telephony providers that support SIP. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all SIP Providers.

SIP trunking features

  • Up to 8 active SIP providers and one Internet connection
  • integrated SBC functionality
  • SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)
  • SIP trunking with Direct Inward Dialing (DID)
  • Comprehensive feature set available e.g.
    • CLIP
    • Hold, Consultation, Toggle
    • Transfer (attended, semi-attended)
    • Ringing group, Call pickup
    • Conference
    • Call Forwarding
    • Call deflection (new in V2R4)
    • DTMF transmission e.g. for voicemail access
    • Location information for emergency calls
  • Simultaneous VoIP connections depending on available DSL bandwidth, used Codec and system.
  • Automatic fallback at SIP trunk failure
  • Voice Codecs G.711 and G.729
  • Fax over IP via T.38
Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!
     Please strictly follow these basic rules:
  • Never open up the firewall in an internal or external router e.g. by forwarding port 5060.
    The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
  • Never configure SIP subscribers at an OpenScape system without a strong password.
    Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
  • For diagnostics and SIP provider configuration hints see How to enable blocked SIP Providers.

General Requirements for VoIP

  • LAN with 10/100/1000 MBit/s and no more than 40% network load
  • Separate port on the switch or router for every component in the IP network (no hubs as concentrators)
  • Not more than 50 ms delay in one direction (One Way Delay); not more than 150 ms total delay
  • Not more than 3% packet loss and 20 ms jitter
  • Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)
  • Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC
  • External router
  • Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.

For interworking with different network configurations and edge devices and how to use STUN please see Network Configuration for VoIP Providers.

Hints for all Providers

  • Concurrent calls via ITSP (depending on the available bandwidth and used Codec).
    • 30 for OpenScape Business X1
    • 60 for OpenScape Business X3 / X5 / X8
    • 180 for OpenScape Business S
  • DTMF transmission
    • outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.
    • inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
  • FAX over IP
    • Please check the documentation available for your ITSP which Fax transmission is preferred.
    • T.38 is activated by default in OpenScape Business
    • If your provider does not support Fax T.38 or T.38 transmission causes problems, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
  • Call Forwarding
    • By default an incoming ITSP call is forwarded to another public subscriber via a second ITSP trunk (one incoming and one outgoing).
    • since V2R4 Call rerouting (available for selected ITSPs) can be used, in this case NO line is used when call is active
  • Special call numbers and emergency calls may need alternate TDM connections
    • Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
    • analog fax/modem connections are not supported by all SIP providers.
    • Emergency call numbers (e.g. 110, 112) are not supported by all providers.

How to get a new VoIP provider released

Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.

-->> 13.11.2019 New documents and templates available check the .zip file <<--

  • Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and get agreement for start of certification from product management.
  • Download zip.png  VOIP provider data collection and test list - V2R7.1 NEW update: 2019-11-25
  • In the .zip-file you find the
    • process description Updated with new parameters
    • ITSP questionnaire Updated
    • HowTo guide for system setup and hints for test execution
    • the testlist Updated with new important testcases
    • templates for writing a configuration guide

After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup. Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem

General Configuration guides

pdf-en.png  OSBiz V2 Configuration for ITSP - latest update: 2020-01-31

pdf-en.png  HowTo: Clip no Screening (English) - latest update: 2015-10-26

pdf-de.png  HowTo: Clip no Screening (Deutsch) - latest update: 2015-11-04

pdf-de.png  HowTo: Mehrfachregistrierung für Durchwahlanschlüsse - latest update: 2018-03-28

pdf-en.png  Configuration of SIP-MEX - latest update: 2018-02-28

Tested VoIP Providers by Countries

The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document Overview about Released SIP Providers below.

International

VoIP Providers Configuration Guide
COLT -
Verizon   pdf-en.png  Verizon IP-Trunk Configuration

latest update: 2013-05-10

Skype Connect   -
  • Please check provider home page for supported countries.

Australia

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Commander Primus -
Engin -
Internode -
Telstra -

Austria

VoIP Providers Configuration Guide
A1 Telekom Austria   pdf-de.png  A1 Telekom Austria SIP Trunk registrierend Konfiguration

latest update: 2019-07-31

IP Austria / my Tweak   -
Kabelplus Business Phone   -
LinzAG City Voice   -
Neotel   -
SalzburgAG CableLink   -
Tele2   -
UPC Austria   -

Belgium

VoIP Providers Configuration Guide
Belgacom IMS / Proximus   -
BKM   -
Destiny -
IPnexia -
Orange pdf-en.png  Orange Belgium Configuration

latest update: 2017-11-17

Telenet -
WIN   -

Brazil

VoIP Providers Configuration Guide
Voitel -
Telefonica vivo   pdf.png  Telefonica vivo SIP Trunk Configuration

NEW: 2019-11-13

Canada

VoIP Providers Configuration Guide
BabyTEL   -

Chile

VoIP Providers Configuration Guide
ENTEL NGN -

Czech Republic

VoIP Providers Configuration Guide
GTS -
O2 -
T-mobile -

Denmark

VoIP Providers Configuration Guide
Global Connect -
TDC pdf-en.png  TDC Denmark

latest update: 2017-02-10

Telia pdf-en.png  TeliaDenmark

latest update: 2017-04-28

Uni-tel A/S -

Estonia

VoIP Providers Configuration Guide
Telia Estonia   pdf-en.png  Configuration Telia Estonia

latest update: 2019-03-15

Finland

VoIP Providers Configuration Guide
Elisa   -
Länsilinkki -
TDC -
Telia-Sonera -

France

VoIP Providers Configuration Guide
Bouygues -
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Completel -
Foliateam   pdf-en.png  Foliateam SIP Trunk Configuration

NEW: 2019-11-13

Hexatel -
IP directions   pdf-en.png  IP directions SIP Trunk Configuration

latest update: 2019-07-31

Jaguar Network   pdf-en.png  Jaguar Network SIP Trunk Configuration

NEW: 2019-11-13

MyStream   -
OpenIP   -
Orange Business Services SIP trunking pdf-en.png  Orange Business Services SIP trunking Configuration

latest update: 2018-02-28

Paritel Operateur -
Sewan Communications -

Germany

VoIP Providers Configuration Guide
1&1   -
1&1 Versatel   pdf-de.png  1&1 Versatel Konfiguration

latest update: 2018-08-17

autphone   pdf-de.png  autphone SIP Trunk Konfiguration

latest update: 2019-07-31

BiTel   pdf-de.png  BITel Business Voice Konfiguration

latest update: 2019-03-15

BroadCloud   pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Deutsche Telefon   pdf-de.png  Deutsche Telefon Konfiguration

latest update: 2017-07-27

easybell   pdf-de.png  easybell Konfiguration

latest update: 2019-03-15

ecotel sipTrunk DDI   -
ecotel sipTrunk Connect 1.0   -
ecotel sipTrunk 2.0   pdf-de.png  Ecotel SipTrunk2.0 Konfiguration

latest update: 2018-12-12

Equada   -
ewe / swb / osnatel   pdf-de.png  ewe Konfiguration

latest update: 2018-11-30

GMX (now 1&1)   -
gnTel   pdf-de.png  gnTel Konfiguration

latest update: 2018-05-18

HFO   -
HL-Komm   pdf-de.png  HL-Komm Konfiguration

latest update: 2019-03-15

hpt   pdf-de.png  htp GmbH SIP-Trunk Konfiguration

latest update: 2019-03-15

inexio   pdf-de.png  Inexio Konfiguration

latest update: 2018-08-02

M-Net   pdf-de.png  M-net-Premium Konfiguration

latest update: 2018-05-18

MK Netzdienste   pdf-de.png  MK-Netzdienste Konfiguration

latest update: 2019-03-15

NetCologne   pdf-de.png  NetCologne ProPhone SIP Trunk Konfiguration

latest update: 2019-10-11

NetCom BW   pdf-de.png  NetCom BW Konfiguration

latest update: 2018-11-30

NFON   pdf-en.png  NFON Configuration

latest update: 2017-10-13

PhoneVoice   pdf-de.png  PhoneVoice Konfiguration

latest update: 2018-05-18

Peoplefone AG   -
O2 All-IP Voice SIP   pdf-de.png  O2 All-IP Konfiguration

latest update: 2017-08-14

Purtel   pdf-de.png  purtel Konfiguration

latest update: 2019-03-15

QSC IPfonie extended (DID)   deprecated profile, use Plusnet Profile for new installations
Plusnet IPfonie Extended   -

latest update: 2019-07-31

QSC IPfonie Extended Connect (DID)   pdf-de.png  QSC IPfonie Extended Connect Konfiguration

deprecated profile, use Plusnet Profile for new installations

Plusnet IPfonie Extended Connect   pdf-de.png  Plusnet-IPfonie Extended Connect Konfiguration

latest update: 2019-07-31

reventix   pdf-de.png  reventix Konfiguration

latest update: 2019-03-15

sipgate basic (MSN)   -
sipgate trunking (DID)   -
Steffel-Voice SIP Trunk   pdf-de.png  Steffel-Voice SIP Trunk Konfiguration

latest update: 2019-07-31

TeleData   pdf-de.png  TeleData Konfiguration

latest update: 2018-08-02

Deutsche Telekom CompanyFlex   pdf-de.png  Deutsche Telekom CompanyFlex SIP-Trunk Konfiguration

NEW: 2020-02-10

Deutsche Telekom IP-As mit MSN   pdf-de.png  Deutsche Telekom DIPVD Konfiguration

latest update: 2017-07-27

Deutsche Telekom DeutschlandLAN SIP-Trunk   pdf-de.png  Deutsche Telekom SIP-Trunk Konfiguration

latest update: 2018-08-02

teliko  

NEW: 2019-11-13

TNG Stadtnetz   pdf-de.png  TNG Stasdtnetz Sip Trunk Konfiguration

latest update: 2019-07-31

toplink   -
Vodafone Anlagenanschluss (formerly Arcor)   -
Vodafone Anlagenanschluss R3 (DID)   pdf-de.png  Vodafone IP-ALA-R3 Konfiguration

latest update: 2019-07-09

Vodafone Anlagenanschluss R4 (DID)   pdf-de.png  Vodafone IP-ALA-R4 Konfiguration

latest update: 2019-07-31

VoIPXS   pdf-de.png  VoIPXS Konfiguration

latest update: 2018-05-18

Greece

VoIP Providers Configuration Guide
CosMote   pdf-en.png  COSMOTE Configuration

latest update: 2016-10-02

Hong Kong

VoIP Providers Configuration Guide
Hong Kong Broadband Network pdf-en.png  HKBN Configuration

latest update: 2017-07-27

HGC   pdf-en.png  HGC configuration

latest update: 2018-05-18

Hungary

VoIP Providers Configuration Guide
Netfone   pdf-en.png  Netfone configuration

latest update: 2018-08-02

Italy

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Infracom (ex Multilink)   -
TWT -
Viatek -

Lichtenstein

VoIP Providers Configuration Guide
FL1 Telekom   pdf-de.png  FL1 Konfiguration

latest update: 2016-04-14

Luxembourg

VoIP Providers Configuration Guide
IPnexia -

Mexico

VoIP Providers Configuration Guide
Telefonica   -

The Netherlands

VoIP Providers Configuration Guide
BCOM pdf-en.png  BCOM Configuration

latest update: 2018-08-02

BLU pdf-en.png  BLU telecom Configuration

latest update: 2019-07-31

Deanconnect B.V.   -
gnTel   pdf-en.png  gnTel Configuration

latest update: 2018-05-18

Infopact   -
KPN VoiPConnect pdf-en.png  KPN Configuration

latest update: 2017-07-27

Motto Communications -
OneCentral   -
OneXS -
RoutIT -
SIGNET B.V.   pdf-en.png  SIGNET Configuration

latest update: 2016-09-30

Speakup   -
Tele2 -
T-Mobile NL -
Vodafone NL -
Voiceworks   -
Voiceworks MEX NDL   pdf-en.png  Voiceworks MEX Configuration

latest update: 2017-07-27

VoIPXS   pdf-en.png  VoIPXS Configuration

latest update: 2018-05-18

X2COM pdf-en.png  X2COM Configuration

latest update: 2018-08-02

Vodafone Ziggo   pdf-en.png  Vodafone Ziggo Configuration

latest update: 2018-08-02

New Zealand

VoIP Providers Configuration Guide
ORCON -
TelstraClear   -
voyager   pdf-en.png  Voyager SIP Trunk Configuration

latest update: 2019-07-31

Portugal

VoIP Providers Configuration Guide
Altice (Portugal Telecom)   pdf.png  Altice_Portugal_configuration

latest update: 2018-11-30

Portugal Telecom   -
Vodafone Portugal   pdf.png  Configuration-Vodafone_Portugal

latest update: 2018-05-18


Serbia

VoIP Providers Configuration Guide
Orion Telekom   -
Telenor   -

Slovakia

VoIP Providers Configuration Guide
Slovak Telekom   -

Slovenia

VoIP Providers Configuration Guide
Amis / A1   -
Detel   -
MegaM   -
T-2   -
Telemach   -

South Africa

VoIP Providers Configuration Guide
Nashua NCN -
Vodacom -

Spain

VoIP Providers Configuration Guide
LCR (Least Cost Routing) -
Telecable -
vozelia   -
VozTelecom pdf.png  VozTelecom configuración

latest update: 2016-08-07

Sweden

VoIP Providers Configuration Guide
Tele2   -
Telia   -

Switzerland

VoIP Providers Configuration Guide
efon -
Peoplefone AG   -
sipcall -
Sunrise pdf-de.png  Sunrise Konfiguration

latest update: 2017-01-11

Swisscom BCON -
Swisscom Smart Business Communication   -
Swisscom VoIP Gate   -
Swisscom Enterprise SIP   -
Telco Pack SA   -
UPC CH Internet registrierend pdf-de.png  Konfiguration UPC Internet registrierend

NEW: 2019-11-13

UPC CH Internet static IP pdf-de.png  Konfiguration UPC Internet static IP

NEW: 2019-11-13

vtx   -

United Kingdom

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

BT IPVS -
BT Wholesale Hosted Communications   pdf-en.png  BT Wholesale Hosted Communications Configuration

latest update: 2018-02-28

BT Wholesale SIP Trunking   pdf-en.png  BT Wholesale SIP Trunking Configuration

latest update: 2018-02-28

Gamma   pdf-en.png  Gamma
SIP Trunk Configuration

latest update: 2018-04-20

HIPCOM -
KCOM   pdf-en.png  KCOM Configuration

latest update: 2016-06-03

Opal   -
TalkTalk   -
tIPicall   -
Vodafone UK pdf-en.png  Vodafone UK Configuration

latest update: 2017-11-08

Voiceflex   -
VoIP Ltd i-Line   -

United States of America

VoIP Providers Configuration Guide
AT&T pdf-en.png  AT&T Configuration

latest update 2013-09-07

BroadCloud pdf-en.png  BroadCloud US Configuration

latest update: 2017-07-27

Cbeyond   -
CenturyLink   -
Fusion 360 pdf-en.png  FusionConnect Configuration

latest update: 2017-07-27

Intermedia   -
IPfone   pdf-en.png  IPfone SIP Trunk Configuration

NEW: 2019-11-13

Sotel   -
Windstream  

(Broadsoft platform only)

-
XO   -


Released SIP Providers in Detail

The table above shows the ITSPs that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.

pdf-en.png  Overview about Released SIP Providers V2R7.1 latest update: 2020-01-15

The following scenarios are covered within the connectivity test:

  • Registration
  • Basic Calls from / to ITSP
  • Feature Tests
    • Consultation, transfer, toggle, conference
    • Call Pickup / ringing group scenarios
    • call forwarding scenarios
    • DTMF
    • CLIP / CLIR
    • COLP / COLR
    • FAX
  • Special Tests
    • emergency calls
    • service calls
    • long duration calls
  • Calls handled via UC application

The connectivity tests are performed using various endpoints (for details see test list).

External Links