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Difference between revisions of "Collaboration with VoIP Providers"

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{{Breadcrumb|0|0|Communications Systems}}
 
{{Breadcrumb|0|0|Communications Systems}}
  
[[Image:VoIP Provider SME.jpg|thumb|380px|VoIP Providers released for Unify SME Platforms [[#Tested VoIP Providers by Countries|> table]]]]
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{{Info|
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'''[[#Tested_VoIP_Providers_by_Countries|15.03.2018 - V2R6.2 release: new certifications and configuration descriptions available, please check the table below]]'''
 +
}}
  
'''Collaboration with VoIP Providers''' (also known as [[ITSP]]) via [[SIP Trunking]] is an important topic in the todays world of IP Voice/Data Communication. The following information will give an overview of the supported [[VoIP]] Providers in the different countries as well as additional considerations and hints regarding the SME platforms.
 
  
'''You did not find your provider? [[#How_to_get_a_new_VoIP_provider_released|Find out how to get it released!]]'''<br/>  
+
[[Image:ITSP-OpenScapeBusiness.jpg|thumb|380px|About 160 VoIP Providers released for Unify SME Platforms [[#Tested VoIP Providers by Countries|> table]]]]
 +
 
 +
The connection of communication systems to the public network via [[SIP Trunking]] can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as [[ITSP]]s, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.
 +
 
 +
'''You did not find your provider? [[#How_to_get_a_new_VoIP_provider_released|Find out how to get it released!]]'''
 +
<br/>  
  
 
== Overview  ==
 
== Overview  ==
The SME platforms have been tested with a large number of Internet telephony providers that support [[SIP]]. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all platforms and all SIP Providers.  
+
OpenScape Business has been tested with a large number of Internet telephony providers that support [[SIP]]. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all SIP Providers.
 +
*
 +
*
 +
*
  
=== SIP trunking features for all SME platforms ===
+
== SIP trunking features  ==
  
*up to 4 active SIP providers and one Internet connection  
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*Up to 8 active SIP providers and one Internet connection  
*operation behind another router using [[STUN]] (can be configured per provider with current software) - integrated [[SBC]] functionality
+
*integrated [[SBC]] functionality
 
*SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)  
 
*SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)  
*Direct Inward Dialing (DID)  
+
*SIP trunking with Direct Inward Dialing (DID)  
*most important features available  
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*Comprehensive feature set available e.g.
 
**CLIP  
 
**CLIP  
 
**Hold, Consultation, Toggle  
 
**Hold, Consultation, Toggle  
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**Conference  
 
**Conference  
 
**Call Forwarding  
 
**Call Forwarding  
 +
**Call deflection (new in V2R4)
 
**DTMF transmission e.g. for voicemail access
 
**DTMF transmission e.g. for voicemail access
*large number of simultaneous VoIP connections depending on available DSL bandwidth, used [[Codec]] and system. G.711 needs up to 92 kbit/s, G.729A needs up to 36 kbit/s in both directions.  
+
**Location information for emergency calls
*automatic fallback to ISDN at SIP trunk failure  
+
*Simultaneous VoIP connections depending on available DSL bandwidth, used [[Codec]] and system.  
 +
*Automatic fallback at SIP trunk failure
 
*Voice Codecs G.711 and G.729  
 
*Voice Codecs G.711 and G.729  
*Fax over IP via T.38 (or G.711)<br>
+
*Fax over IP via T.38  
 
+
{{Warning | <b> Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!<br> &#160;&#160;&#160;&#160;&#160;Please strictly follow these basic rules:</b>
<br>{{Warning | <b> Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!<br> &#160;&#160;&#160;&#160;&#160;Please strictly follow these basic rules:</b>
 
 
* Never open up the firewall in an internal or external router e.g. by forwarding port 5060. <br>The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
 
* Never open up the firewall in an internal or external router e.g. by forwarding port 5060. <br>The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
* Never configure SIP subscribers at a HiPath / OpenScape system without a strong password.<br> Authentication blocks registration of unauthorised SIP clients. See {{File-DL|SIP Endpoint Configuration|pdf}}
+
* Never configure SIP subscribers at an OpenScape system without a strong password.<br> Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
 +
* For diagnostics and SIP provider configuration hints see [[How to enable blocked SIP Providers]].
 
}} <br>
 
}} <br>
{{Info| '''The following changes have been made starting from HiPath 3000 V9 and OpenScape Office V3R2:'''
+
*
* Enhanced '''SIP attack protection''' has been implemented. For diagnostics and SIP provider configuration hints see [[How to enable blocked SIP Providers]].
 
* '''STUN handling''' has been improved. STUN can now be configured per ITSP profile. If you were not using STUN for a provider (Global STUN mode is off), please verify that the profile flag "Use STUN" is disabled. If you were using STUN (Global STUN mode is other than off), then please verify that the flag "Use STUN" is enabled in the provider profile. For further information see the ITSP configuration guides at [[#HiPath_3000 | HiPath 3000]] or [[#OpenScape_ Office_MX/LX | OpenScape Office]].}}
 
  
 
+
== General Requirements for VoIP  ==
The SME platforms with SIP Stack 4.0.26 have been validated with the BroadWorks SIP Interface. BroadWorks is the Carrier VoIP solution from [http://broadsoft.com Broadsoft], the global market leader. The tested SIP Stack is used in the current system versions Hipath 3000 V8 and OpenScape Office V3 as well. {{File-DL|Broadsoft Validation|pdf}}
 
 
 
=== General Requirements for VoIP  ===
 
  
 
*LAN with 10/100/1000 MBit/s and no more than 40% network load  
 
*LAN with 10/100/1000 MBit/s and no more than 40% network load  
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*Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)  
 
*Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)  
 
*Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC  
 
*Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC  
*External modem, such as a DSL modem
+
*External router
 
*Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.
 
*Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.
  
For interworking with different network configurations and edge devices and how to use [[STUN]] please see [[Network Configuration for VoIP Providers]]. One common STUN setting must be used for all providers in a system.
+
For interworking with different network configurations and edge devices and how to use [[STUN]] please see [[Network Configuration for VoIP Providers]].
 +
*
 +
*
 +
*
  
=== Restrictions for all Providers and SME Platforms  ===
+
== Hints for all Providers ==
  
*Special call numbers and emergency calls
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* Concurrent calls via ITSP (depending on the available bandwidth and used [[Codec]]).
**Special call numbers (e.g. 0800, 0900, 0137) or analog fax/modem connections are not supported by all SIP providers.
+
** 30 for OpenScape Business X1
**Emergency call numbers (e.g. 110, 112) are not supported by many providers. These connections must be implemented via S0 access (administration default).
+
** 60 for OpenScape Business X3 / X5 / X8
*Only one external destination is allowed for ringing groups which are to be called via SIP trunk from VoIP provider.
+
** 180 for OpenScape Business S
*DTMF is supported outbound via RFC 2833 or inband. The ITSP has to support outband DTMF (RFC2833) for using the OpenScape Office Autoattendant via SIP trunk.  
+
*DTMF transmission
*For Fax transmission the T.38 protocol is highly recommended. Fax pass-through using codec G.711 has been found much less reliable in most SIP provider environments. If your provider does not yet support Fax T.38, Fax pass-through with G.711 is possible but there is no warranty or further support. Fax communication with OpenScape Office application is only possible via Fax T.38.  
+
**outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.  
*Other media types besides audio (voice and voice band data) and image (fax) are not supported.
+
**inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
* CLIP no screening (set a different number to be displayed at called party) is not available with our platforms for SIP trunks. Please check with your ITSP, if this can be accomplished at the provider side.
+
* FAX over IP with T.38 is recommended for analog Fax devices, terminal adapters and the OpenScape Business UC Suite.  
* In an OpenScape Office LX / MX / HiPath 3000 network, a configured [[ITSP]] can only be used at each respective node not network-wide.
+
**If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
 +
*An incoming ITSP call can be forwarded to another public subscriber via ITSP. 2 lines (one incoming and one outgoing) are used while the call is active.  
 +
**If Call rerouting (available since V2R4 for selected ITSPs)is used, NO line is used when call is active 
 +
*Special call numbers and emergency calls may need alternate TDM connections
 +
**Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
 +
**analog fax/modem connections are not supported by all SIP providers.  
 +
**Emergency call numbers (e.g. 110, 112) are not supported by all providers.  
 +
*
 +
*
 +
*
  
=== How to get a new VoIP provider released  ===
+
== How to get a new VoIP provider released  ==
  
 
Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.
 
Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.
  
#Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and&nbsp;'''get agreement''' for start of certification from [mailto:franz.kneissl@unify.com product management].
+
'''-->> New documents and templates available check the .zip file <<--'''
#Get the IP and SIP settings for the specific provider. '''Send the completed document''' "VoIP Provider Data Collection" to the [mailto:anastasios.ginis@unify.com;karl-werner.weigt@unify.com VoIP Provider certification team]. This&nbsp;is essential for correct PBX setup. The tables in chapter 2 have to be filled in. <br> {{File-DL|VOIP provider data collection|zip}} - last update: 2012-07-01
 
#'''Perform all tests''' in the VoIP provider test list, according to the instructions included. System configuration and tests require trained local personal. Remote support is available by the [mailto:anastasios.ginis@unify.com;karl-werner.weigt@unify.com VoIP Provider certification team]. Leading switch should be the OpenScape Office MX. After that, a reduced delta test list can be used for HiPath 3000. {{File-DL|VOIP provider test list and configuration|zip}} - last update: 2012-08-02
 
#'''Deliver the test results''', including all Wireshark traces and final provider data to the [mailto:anastasios.ginis@unify.com;karl-werner.weigt@unify.com VoIP Provider cerification team].
 
 
 
After successful tests the VoIP provider is released, and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the HiPath / OpenScape Office administration for easy setup.
 
 
 
== General Information by platform  ==
 
 
 
For discontinued platforms see [[Collaboration with VoIP Providers (discontinued platforms)]].
 
 
 
=== [[HiPath 3000]]  ===
 
 
 
Valid for HiPath 3000 ≥ V7 with HG 1500:
 
 
 
'''SIP Trunking features'''
 
 
 
*For common features and restrictions see [[#Overview|overview]]
 
*An external router is always necessary
 
*Maximum 32 concurrent calls between IP phones and ITSP (depending on the available bandwidth and used [[Codec]]). For TDM devices (analog, ISDN) 1 B-channel at HG 1500 has to be available for each concurrent call (gateway call).
 
*SIP trunks can not be used for dialing through or direct inward system access with DTMF tones e.g for the feature Mobility Entry. Please use a TDM line for those features.
 
* A trunk prefix to select a SIP trunk as an alternate trunk can be used from the OpenScape Office HX client's dial box but not from client's directories and settings (myPortal, myAttendant, myAgent).
 
*SIP trunking is released for use with the OpenScape Office HX Contact Center application starting from HiPath 3000 V9.
 
 
 
'''Configuration'''
 
 
 
HiPath 3000 Configuration Guide for Internet Telephony:
 
 
 
*{{File-DL|HiPath 3000 Config Guide ITSP|pdf}}
 
 
 
See also:
 
*[[How to configure CLIP sent via SIP trunk / ITSP]]
 
 
 
=== [[OpenScape Office]] MX/LX  ===
 
 
 
Valid for OpenScape Office V2 (MX) and [[OpenScape Office LX/MX|V3 (LX/MX)]]:
 
  
'''SIP Trunking features'''  
+
*Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and&nbsp;'''get agreement''' for start of certification from [mailto:ulrich.abel@atos.net product management].
 +
*'''Download''' {{File-DL|VOIP provider data collection and test list|zip}} - '''NEW update: 2019-03-15''' <br>
 +
*In the .zip-file you find the
 +
**process description ''' Update '''
 +
**ITSP questionnaire ''' Update '''
 +
**HowTo guide for system setup and hints for test execution ''' New '''
 +
**the testlist
 +
**templates for writing a configuration guide.
  
*All features, requirements and restrictions listed in [[#Overview|overview]] are valid.
+
[[Image:OSBiz_certified_ITSP_colored_800px.png|150px|right]]
*Up to 32 simultaneous calls via SIP trunking for OpenScape Office MX (depending on available DSL bandwidth and used [[Codec]])
+
After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup.
*Up to 128 simultaneous calls via SIP trunking for OpenScape Office LX (depending on available DSL bandwidth and used [[Codec]])
+
Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem
*An external router is always necessary for OpenScape Office LX, OpenScape Office MX can optionally be operated with the bulit-in router / firewall.  
+
*
*SIP trunks cannot be used for dialing through or direct inward system access with DTMF tones e.g. for the feature Mobility Entry. Please use a TDM line for those features. Starting from OpenScape Office V3, myPortal for Mobile supports comprehensive control and UC functionality.  
+
*
*FAX over IP with T.38 is supported for analog Fax devices, terminal adapters and the OpenScape Office application. Fax via G.711 is not supported with the application. No Fax over IP is available for the OpenScape Office V2 application, a TDM Trunk has to be used.
+
*
*A trunk prefix to select a SIP trunk as an alternate trunk can be used from the OpenScape Office client's dial box but not from client's directories and settings (myPortal, myAttendant, myAgent).
 
*SIP trunks cannot be used for presence based call forwarding, if a TDM trunk is also present.
 
*SIP trunking is released for use with the OpenScape Office Contact Center application starting from OpenScape Office V3R2.
 
  
'''Configuration'''  
+
== '''General Configuration guides''' ==
 +
*
 +
{{File-DL|OSBiz V2 Configuration for ITSP|pdf|en}} - latest update: 2019-01-11
  
OpenScape Office Configuration Guide for Internet Telephony:  
+
{{File-DL|HowTo-CLIPnoScreeningEng|pdf|en|HowTo: Clip no Screening (English)}} - latest update: 2015-10-26
  
*{{File-DL|OpenScape Office Config Guide ITSP|pdf}}
+
{{File-DL|HowTo-CLIPnoScreeningDeu|pdf|de|HowTo: Clip no Screening (Deutsch)}} - latest update: 2015-11-04
  
See also:  
+
{{File-DL|MultiRegistrationForITSP|pdf|de|HowTo: Mehrfachregistrierung für Durchwahlanschlüsse}} - latest update: 2018-03-28
*[[How to enter SIP Provider Account Data]]<br>
 
*[[How to configure CLIP sent via SIP trunk / ITSP]]
 
<br>
 
  
== Tested VoIP Providers by Countries  ==
+
{{File-DL|OSBiz V2 MEX Configuration|pdf|en|Configuration of SIP-MEX}} - latest update: 2018-02-28
 +
*
  
The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document [[#Released_SIP_Providers|Released SIP Providers]] below.
+
== '''Tested VoIP Providers by Countries''' ==
  
{{yes}} = has been successfully tested by development or customer<br>'''[[DID]]''' = accounts for PBX-trunking / Direct Inward Dialling<br>'''[[MSN]]''' = accounts for single number(s)
+
The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document [[#Released SIP Providers in Detail|Overview about Released SIP Providers]] below.
  
 
=== <u>International</u>  ===
 
=== <u>International</u>  ===
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
 
| [http://www.colt.net COLT]  
 
| [http://www.colt.net COLT]  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.skype.com/intl/en-us/business/sip/overview Skype Connect] &#160; 3)
+
| [http://www.verizon.com/ Verizon]  &#160;
| align="center" | MSN
+
| align="center" | {{File-DL|AppNote OpenScape_Business_V1 with_Verizon_IP_Trunks ML 10052013 V05|pdf|en|Verizon IP-Trunk Configuration}}
| align="center" | {{yes}}
+
latest update: 2013-05-10
| align="center" | {{yes}}
+
|-
 +
| [http://www.skype.com/intl/en-us/business/sip/overview Skype Connect] &#160;
 +
| align="center" | -
 
|}
 
|}
  
 
*Please check provider home page for supported countries.<br>
 
*Please check provider home page for supported countries.<br>
*[http://www.skype.com/intl/en/business/sip/overview/ '''Skype Connect'''] (former name Skype for SIP) is a fee-based business service from Skype. It allows voice communication between Skype clients and office phones using the standard SIP trunking interface. Other Skype client features like chat or video are currently not supported.
 
 
[[Image:Skype Connect logo.png|150px|Skype Connect certified logo]] Our SME Platforms have been officially certified by Skype. {{File-DL|Skype Connect with SME platforms|pdf}}
 
  
 
=== Australia  ===
 
=== Australia  ===
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]  
+
|-
! [[OpenScape Office]]
+
| [http://www.broadcloud.com BroadCloud]  
 +
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.commander.com Commander Primus]  
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.engin.com.au Engin]  
 
| [http://www.engin.com.au Engin]  
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.internode.on.net Internode]  
 
| [http://www.internode.on.net Internode]  
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
+
|-
| align="center" | {{yes}}
+
| [http://www.Telstra.com.au Telstra]
 +
| align="center" | -
 
|}
 
|}
  
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]  
+
|-
! [[OpenScape Office]]
+
| [https://www.a1.net/ A1 Telekom Austria ] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-A1-Telekom-Austria|pdf|de|A1 Telekom Austria SIP Trunk Konfiguration}}
 +
latest update: 2018-05-18
 +
|-
 +
| [http://www.ipaustria.at IP Austria / my Tweak] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.kabelplus.at/Business/Telefonie.aspx Kabelplus Business Phone] &#160; 
 +
| align="center" | -
 +
|-
 +
| [https://www.linzag-telekom.at/produkte-leistungen/telefonie-video LinzAG City Voice] &#160;
 +
| align="center" | -
 
|-
 
|-
| [http://www.inode.at UPC / inode] &#160; 3)
+
| [http://www.neotel.at Neotel] &#160;  
| align="center" | MSN
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [http://www.ipaustria.at IP-austria] &#160; 3)
+
| [https://www.salzburg-ag.at/cablelink SalzburgAG CableLink] &#160;  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
| align="center" | {{yes}}
+
| [https://www.tele2.at Tele2] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.upc.at/business UPC Austria]  &#160;
 +
| align="center" | -
 
|}
 
|}
  
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{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.belgacom.be Belgacom]  &#160; 3)
+
| [https://www.proximus.be/en/personal Belgacom IMS / Proximus]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.belgacom.be Belgacom IMS] &#160; 3)
+
| [http://www.BKM.be BKM] &#160;
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
 
| align="center" | {{yes}} *) <br>{{yes}} *)
 
 
|-
 
|-
| [http://www.hexacom.be Hexacom] &#160; 3)
+
| [http://www.destiny.be Destiny]
| align="center" | MSN<br>DID
 
| align="center" | {{yes}}<br>{{yes}}
 
 
| align="center" | -
 
| align="center" | -
 +
|-
 +
| [http://www.ipnexia.com/ IPnexia]
 +
| align="center" | coming soon
 +
'''NEW: 2019-03-15
 +
|-
 +
| [https://www.orange.be/ Orange]
 +
| align="center" | {{File-DL|Configuration-ITSP_OrangeBE|pdf|en|Orange Belgium Configuration}}
 +
latest update: 2017-11-17
 
|-
 
|-
 
| [http://www.telenet.be Telenet]  
 
| [http://www.telenet.be Telenet]  
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
+
|-
| align="center" | {{yes}}<br>{{yes}}
+
| [http://www.win.be WIN]  &#160;
 +
| align="center" | -
 +
|}
 +
 
 +
=== Brazil  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 
|-
 
|-
| [http://www.win.be WIN]  &#160; 3)
+
! width="250" | VoIP Providers
| align="center" | MSN<br>DID
+
! width="300" | Configuration Guide
| align="center" | {{yes}}<br>{{yes}}
 
| align="center" | {{yes}} *) <br>{{yes}} *)
 
 
|-
 
|-
 +
| [http://www.voitel.com.br Voitel]
 +
| align="center" | -
 
|}
 
|}
  
  *) Platform released, OpenScape Office application test pending
+
=== Canada ===
 
 
=== Brazil ===
 
  
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.ctbc.com.br/profile.do?action=loadPage CTBC]  &#160; 1)
+
| [http://ca.babytel.net/en/ BabyTEL]  &#160;
| align="center" | DID
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
 +
|}
 +
 +
=== Chile  ===
 +
 +
{| class="FCK__ShowTableBorders"
 
|-
 
|-
| [http://www.gvt.com.br/portal/home/index_cidades.jsp GVT]  &#160; 1)
+
! width="250" | VoIP Providers
| align="center" | DID
+
! width="300" | Configuration Guide
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.voitel.com.br Voitel]
+
| [http://www.entel.cl/ ENTEL NGN]  
| align="center" | MSN
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 267: Line 267:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
 
| [http://www.gts.cz/ GTS]  
 
| [http://www.gts.cz/ GTS]  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
| align="center" | {{yes}}
+
| [http://www.cz.o2.com/ O2]
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.t-mobile.cz/ T-mobile]  
 
| [http://www.t-mobile.cz/ T-mobile]  
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
 
| align="center" | {{yes}}<br>{{yes}}
 
|-
 
| [http://www.cz.o2.com/ Telefonica O2]
 
| align="center" | MSN<br>DID
 
| align="center" | {{yes}}<br>{{yes}}
 
| align="center" | {{yes}}<br>{{yes}}
 
 
|}
 
|}
  
=== Chile  ===
+
=== Denmark ===
  
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.entel.cl Entel NGN]  
+
| [http://www.globalconnect.dk Global Connect]  
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}  
+
|-
 +
| [http://www.tdcgroup.com TDC]
 +
| align="center" | {{File-DL|TDC Denmark|pdf|en}}
 +
latest update: 2017-02-10
 +
|-
 +
| [http://www.telia.dk Telia]
 +
| align="center" | {{File-DL|TeliaDenmark|pdf|en}}
 +
latest update: 2017-04-28
 +
|-
 +
| [http://www.uni-tel.dk Uni-tel A/S]
 
| align="center" | -
 
| align="center" | -
 
|}
 
|}
  
=== Denmark ===
+
=== Estonia  ===
  
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.uni-tel.dk Uni-tel A/S]  
+
| [http://www.telia.ee/ Telia Estonia] &#160;
| align="center" | MSN<br>DID
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-Telia_Estonia|pdf|en|Configuration Telia Estonia}}
| align="center" | {{yes}}<br> {{yes}}
+
'''NEW: 2019-03-15 '''
| align="center" | {{yes}} <br>{{yes}}
 
 
|}
 
|}
  
Line 322: Line 318:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.elisa.com/en Elisa] &#160; 3)
+
| [http://www.elisa.com Elisa] &#160;  
| align="center" | DID
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
 
| [http://www.lansilinkki.fi/ Länsilinkki]  
 
| [http://www.lansilinkki.fi/ Länsilinkki]  
| align="center" | MSN
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [http://www.teliasonera.com/sv Telia-Sonera]
 
| align="center" | DID
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://tdc.com TDC]  
 
| [http://tdc.com TDC]  
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br> {{yes}}
 
| align="center" | {{yes}} <br>{{yes}}
 
 
|-
 
|-
 +
| [http://www.teliasonera.com/sv Telia-Sonera]
 +
| align="center" | -
 
|}
 
|}
  
Line 353: Line 338:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]  
+
|-
! [[OpenScape Office]]
+
| [http://www.acropolistelecom.net Acropolis Telecom] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.bouyguestelecom.fr Bouygues]  
 +
| align="center" | -
 
|-
 
|-
| [http://www.acropolistelecom.net Acropolis Telecom] &#160; 3)
+
| [http://www.broadcloud.com BroadCloud]  
| align="center" | DID
+
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
| align="center" | -
+
latest update: 2017-07-27
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.openip.fr OpenIP]  &#160; 3)
+
| [http://www.completel.fr Completel]
| align="center" | DID
+
| align="center" | -
| align="center" | -  
+
|-
| align="center" | {{yes}}
+
| [http://www.groupetc.com Hexatel]
 +
| align="center" | -
 +
|-
 +
| [http://www.mystream.fr MyStream]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.openip.fr OpenIP]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.orange.fr/ Orange Business Services SIP trunking]
 +
| align="center" |{{File-DL|HowTo-ITSP_Orange Business Services|pdf|en|Orange Business Services SIP trunking Configuration}}  
 +
latest update: 2018-02-28
 
|-
 
|-
 
| [http://www.paritel.fr Paritel Operateur]  
 
| [http://www.paritel.fr Paritel Operateur]  
| align="center" | MSN<br>DID 
+
| align="center" | -
| align="center" | {{yes}}
+
|-
| align="center" | {{yes}}
+
| [http://www.sewan.fr Sewan Communications]
 +
| align="center" | -
 
|}
 
|}
  
Line 378: Line 378:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="90" | [[HiPath 3000]]  
+
|-
! width="140" | [[OpenScape Office]]
+
| [http://www.1und1.de 1&amp;1] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.versatel.de 1&1 Versatel] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-Versatel|pdf|de|1&1 Versatel Konfiguration}}
 +
latest update: 2018-08-17
 +
|-
 +
| [http://www.bitel.de/ BiTel] &#160;
 +
| align="center" |{{File-DL|BITel Business Voice ALL-IP -Konfiguration_Deutsch|pdf|de|BITel Business Voice Konfiguration}}
 +
'''NEW: 2019-03-15'''
 +
|-
 +
| [http://www.broadcloud.com BroadCloud] &#160;
 +
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.deutsche-telefon.de/ Deutsche Telefon] &#160;
 +
| align="center" |{{File-DL|SIPTrunkDeutscheTelefon|pdf|de|Deutsche Telefon Konfiguration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [https://www.easybell.de/ easybell] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-easybell|pdf|de|easybell Konfiguration}}
 +
'''NEW update: 2019-03-15''' Important notes included
 +
|-
 +
| [https://www.ecotel.de ecotel sipTrunk DDI] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.ecotel.de ecotel sipTrunk Connect 1.0] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.ecotel.de ecotel sipTrunk 2.0] &#160;
 +
| align="center" |{{File-DL|Ecotel_SipTrunk2.0_Germany|pdf|de|Ecotel SipTrunk2.0 Konfiguration}}
 +
latest update: 2018-12-12
 +
|-
 +
| [http://www.tng.de/web/guest/home ennit AG (formerly tng)] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.equada.de/telefonie Equada] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.ewetel.de/ ewe / swb / osnatel] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-EWE Voice+-Deutsch|pdf|de|ewe Konfiguration}}
 +
latest update: 2018-11-30
 +
|-
 +
| [http://www.gmx.de GMX (now 1&amp;1)] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.gntel.de/tarife/#sip-trunk---sicher-und-günstig-angeschlossen gnTel] &#160;
 +
| align="center" | {{File-DL|Konfiguration_gnTel|pdf|de|gnTel Konfiguration}}
 +
latest update: 2018-05-18
 +
|-
 +
| [http://www.hfo-telecom.de/ HFO] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.hlkomm.de/geschaeftskunden/telefonie/hl-phone-ng/ HL-Komm] &#160;
 +
| align="center" |{{File-DL|Konfiguration_HL-Komm|pdf|de|HL-Komm Konfiguration}}
 +
'''NEW update: 2019-03-15''' Important notes included
 
|-
 
|-
| [http://www.1und1.de 1&amp;1] &#160; 3)
+
| [https://www.htp.net/ hpt] &#160;
| align="center" | MSN
+
| align="center" |{{File-DL|htp GmbH SIP-Trunk-Konfiguration_Deutsch|pdf|de|htp GmbH SIP-Trunk Konfiguration}}
| align="center" | {{yes}}  
+
'''NEW: 2019-03-15'''
 +
|-
 +
| [https://www.inexio.net/ inexio ] &#160;
 +
| align="center" | {{File-DL|Konfiguration_Inexio|pdf|de|Inexio Konfiguration}}
 +
latest update: 2018-08-02
 +
|-
 +
| [https://www.m-net.de M-Net] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-M-net-Premium|pdf|de|M-net-Premium Konfiguration}}
 +
latest update: 2018-05-18
 +
|-
 +
| [https://www.mk.de MK Netzdienste] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-MK-Netzdienste|pdf|de|MK-Netzdienste Konfiguration}}
 +
'''NEW: 2019-03-15''' Important notes included
 +
|-
 +
| [http://www.netcom-bw.de/ NetCom BW] &#160;
 +
| align="center" |{{File-DL|Konfigurationsanleitung_NetCom-BW|pdf|de|NetCom BW Konfiguration}}
 +
latest update: 2018-11-30
 +
|-
 +
| [https://www.nfon.com NFON] &#160;
 +
| align="center" | {{File-DL|NFON-Configuration_guide|pdf|en|NFON Configuration}}
 +
latest update: 2017-10-13
 +
|-
 +
| [http://www.phonevoice.de PhoneVoice ] &#160;
 +
| align="center" | {{File-DL|Konfiguration-PhoneVoice|pdf|de|PhoneVoice Konfiguration}}
 +
latest update: 2018-05-18
 +
|-
 +
| [http://www.peoplefone.de/de Peoplefone AG] &#160;
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [http://www.arcor.de/business Vodafone (formerly Arcor)] &#160; 3)
+
| [https://www.o2online.de/business/unternehmen/festnetzprodukte/all-ip/ O2 All-IP Voice SIP] &#160;
| align="center" | VoIP Anlagenanschluss (DID) 
+
| align="center" | {{File-DL|O2-All-IP-SIP-Trunk-Konfiguration|pdf|de|O2 All-IP Konfiguration}}  
| align="center" | {{yes}}
+
latest update: 2017-08-14
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.tng.de/web/guest/home ennit AG(formerly tng)]  
+
| [http://www.purtel.com Purtel] &#160;
| align="center" |  DID / MSN
+
| align="center" |  {{File-DL|SIP-Trunk-Configuration-PURtel|pdf|de|purtel Konfiguration}}
| align="center" | {{yes}}
+
'''NEW: 2019-03-15''' Important notes included
| align="center" | {{yes}}
 
 
|-
 
|-
 
+
| [http://www.qsc.de QSC IPfonie extended (DID)] &#160;
| [http://www.gmx.de GMX (now 1&amp;1)] &#160; 3)  
+
| align="center" | -
| align="center" | MSN  
+
|-
| align="center" | {{yes}}  
+
| [http://www.qsc.de QSC IPfonie extended Connect (DID)] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-QSC-IPfonie Extended Connect|pdf|de|QSC IPfonie extended connect Konfiguration}}
 +
latest update: 2018-01-08
 +
|-
 +
| [https://www.reventix.de/ reventix] &#160;
 +
| align="center" |  {{File-DL|reventix-Konfiguration|pdf|de|reventix Konfiguration}}
 +
'''NEW: 2019-03-15'''
 +
|-
 +
| [http://www.sipgate.de/voipshop/business-loesungen sipgate basic (MSN)] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.sipgate.de/voipshop/business-loesungen sipgate trunking (DID)] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.teledata.de/ TeleData ] &#160;
 +
| align="center" | {{File-DL|Einrichtungsdoku-TeleData|pdf|de|TeleData Konfiguration}}
 +
latest update: 2018-08-02
 +
|-
 +
| [http://www.telekom.de Deutsche Telekom  IP-As mit MSN] &#160;
 +
| align="center" | {{File-DL|Deutsche Telekom DIPVD|pdf|de|Deutsche Telekom DIPVD Konfiguration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [https://geschaeftskunden.telekom.de/ Deutsche Telekom DeutschlandLAN SIP-Trunk ] &#160;
 +
| align="center" | {{File-DL|Deutsche Telekom ALL-IP SIP-Trunk|pdf|de|Deutsche Telekom SIP-Trunk Konfiguration}}
 +
latest update: 2018-08-02
 +
|-
 +
| [http://www.toplink.de toplink] &#160;
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [http://www.purtel.com Purtel] &#160; 3)
+
| [http://www.arcor.de/business Vodafone Anlagenanschluss (formerly Arcor)] &#160;
| align="center" | MSN
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [http://www.qsc.de QSC]
+
| [http://www.vodafone.de/ Vodafone Anlagenanschluss R3 (DID) ] &#160;
| align="center" | IPfonie extended (DID)  
+
| align="center" | {{File-DL|Vodafone IP-ALA-R3 Germany|pdf|de|Vodafone IP-ALA-R3 Konfiguration}}
| align="center" | {{yes}}
+
latest update: 2018-04-16
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.sipgate.de/voipshop/business-loesungen sipgate] &#160; 3)
+
| [http://www.voipxs.eu VoIPXS] &#160;
| align="center" | sipgate basic (MSN)<br>sipgate trunking (DID)
+
| align="center" | {{File-DL|Configuration_VoIPXS_DE|pdf|de|VoIPXS Konfiguration}}
| align="center" | {{yes}}<br>{{yes}}  
+
latest update: 2018-05-18
| align="center" | {{yes}}<br>{{yes}}
+
|}
 +
 
 +
=== Greece  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.cosmote.gr/ CosMote]  &#160; 
 +
| align="center" | {{File-DL|COSMOTE Greece|pdf|en|COSMOTE Configuration}}
 +
latest update: 2016-10-02
 +
|}
 +
 
 +
=== Hong Kong  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [https://www.hkbn.net/new/en/ Hong Kong Broadband Network]
 +
| align="center" |{{File-DL|HKBN-configuration|pdf|en|HKBN Configuration}}  
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.hgcbiz.com/product/sip-trunk-en.html HGC ] &#160;
 +
| align="center" | {{File-DL|ConfigurationHGC_HongKong|pdf|en|HGC configuration}}
 +
latest update: 2018-05-18
 +
|}
 +
 
 +
=== Hungary  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 
|-
 
|-
| [http://www.toplink.de toplink] &#160; 3)
+
! width="250" | VoIP Providers
| align="center" | MSN<br>DID
+
! width="300" | Configuration Guide
| align="center" | {{yes}}<br>{{yes}}
 
| align="center" | {{yes}}<br>{{yes}}
 
 
|-
 
|-
 +
| [http://www.netfonetelecom.hu/ Netfone ] &#160;
 +
| align="center" | {{File-DL|Configuration-Netfone|pdf|en|Netfone configuration}}
 +
latest update:  2018-08-02
 
|}
 
|}
  
Line 430: Line 565:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.infracom.it/ Infracom (ex Multilink)]  &#160; 3)
+
| [http://www.broadcloud.com BroadCloud]
| align="center" | MSN
+
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
| align="center" | {{yes}}
+
latest update: 2017-07-27
 +
|-
 +
| [http://www.infracom.it/ Infracom (ex Multilink)]  &#160;
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
 
| [http://www.twt.it/ TWT]  
 
| [http://www.twt.it/ TWT]  
| align="center" | MSN<br>DID
 
 
| align="center" | -
 
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
 
 
|-
 
|-
 
| [http://www.viatek.it/ Viatek]  
 
| [http://www.viatek.it/ Viatek]  
| align="center" | MSN<br>DID  
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
+
|}
| align="center" | {{yes}}<br>{{yes}}
+
 
 +
=== Lichtenstein ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.fl1.li FL1 Telekom]  &#160;
 +
| align="center" | {{File-DL|FL1 Liechtenstein|pdf|de|FL1 Konfiguration}}
 +
latest update: 2016-04-14
 
|}
 
|}
  
Line 455: Line 598:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.telefonica.com.mx/ Telefonica Mexico] &#160; 1)
+
| [http://www.telefonica.com.mx/indexparticulares.shtml/ Telefonica] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | -  
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 470: Line 609:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]  
+
|-
! [[OpenScape Office]]
+
| [http://www.businesscom.nl/ BCOM]
 +
| align="center" | {{File-DL|BCOM Netherlands|pdf|en|BCOM Configuration}}
 +
latest update: 2018-08-02
 +
|-
 +
| [http://www.blu-com.nl/// BLU]
 +
| align="center" | {{File-DL|OpenScape Business V2 Config ITSP BLU telecom|pdf|en|BLU telecom Configuration}}
 +
latest update: 2016-05-02
 +
|-
 +
| [http://www.deanconnect.nl/ Deanconnect B.V.] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.gntel.nl gnTel] &#160;
 +
| align="center" | {{File-DL|Konfiguration_gnTel_en|pdf|en|gnTel Configuration}}
 +
latest update: 2018-05-18
 
|-
 
|-
| [http://www.infopact.nl Infopact]  &#160; 3)
+
| [http://www.infopact.nl Infopact]  &#160;
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
 
| align="center" | {{yes}}<br>-
 
 
|-
 
|-
| [http://www.onecentral.nl OneCentral] &#160; 3)
+
| [http://www.kpn.com/// KPN VoiPConnect]
| align="center" | MSN<br>DID
+
| align="center" | {{File-DL|KPN Netherlands|pdf|en|KPN Configuration}}
| align="center" | {{yes}}<br>{{yes}}
+
latest update: 2017-07-27
| align="center" | {{yes}}<br>{{yes}}
+
|-
 +
| [http://www.motto.nl/ Motto Communications]
 +
| align="center" | -
 +
|-
 +
| [http://www.onecentral.nl OneCentral] &#160;
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.telefoonzondercentrale.nl OneXS]  
 
| [http://www.telefoonzondercentrale.nl OneXS]  
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
 
| align="center" | {{yes}}<br>{{yes}}
 
|-
 
| [http://www.prioritytelecom.nl Priority Telecom]  &#160; 3)
 
| align="center" | MSN
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.routit.nl RoutIT]  
 
| [http://www.routit.nl RoutIT]  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}} 
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.speakup-telecom.com Speakup] &#160; 3)
+
| [http://www.signet.nl/ SIGNET B.V.] &#160;
| align="center" | MSN<br>DID
+
| align="center" | {{File-DL|SIGNET telecom Netherlands|pdf|en|SIGNET Configuration}}
| align="center" | {{yes}}<br>{{yes}}  
+
latest update: 2016-09-30
| align="center" | {{yes}}<br>{{yes}}
+
|-
 +
| [https://www.speakup.nl Speakup] &#160;
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.tele2.nl Tele2]  
 
| [http://www.tele2.nl Tele2]  
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
+
|-
| align="center" | {{yes}}<br>{{yes}}
+
| [http://www.t-mobile.nl T-Mobile NL]
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.vodafone.nl Vodafone NL]  
 
| [http://www.vodafone.nl Vodafone NL]  
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}  
+
|-
| align="center" | {{yes}}<br>{{yes}}
+
| [http://www.voiceworks.nl Voiceworks] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.voiceworks.nl Voiceworks MEX NDL] &#160;
 +
| align="center" | {{File-DL|Configuration_VoiceworksMEX|pdf|en|Voiceworks MEX Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.voipxs.eu VoIPXS] &#160;
 +
| align="center" | {{File-DL|ConfigurationVoIPXS_EN|pdf|en|VoIPXS Configuration}}
 +
latest update: 2018-05-18
 
|-
 
|-
| [http://www.voiceworks.nl Voiceworks] &#160; 3)
+
| [http://www.x2com.nl// X2COM]
| align="center" | DID
+
| align="center" | {{File-DL|X2COM Netherlands|pdf|en|X2COM Configuration}}
| align="center" | {{yes}}
+
latest update: 2018-08-02
| align="center" | {{yes}}
+
|-
 +
| [https://www.vodafoneziggo.nl/ Vodafone Ziggo ] &#160;
 +
| align="center" | {{File-DL|Config_ITSP_Vodafone_Ziggo_Integratie_Partner_Netwerk|pdf|en|Vodafone Ziggo Configuration}}
 +
latest update: 2018-08-02
 +
 
 
|}
 
|}
  
Line 525: Line 687:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.telstraclear.co.nz TelstraClear] &#160; 3)
+
| [http://www.orcon.net.nz ORCON]
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" |
+
|-
| align="center" | {{yes}} <br> {{yes}}
+
| [http://www.telstraclear.co.nz TelstraClear]  &#160;
 +
| align="center" | -
 
|}
 
|}
  
Line 540: Line 701:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]  
+
|-
! [[OpenScape Office]]
+
| [https://www.ptempresas.pt/ Altice (Portugal Telecom) ] &#160;
 +
| align="center" | {{File-DL|Altice_Portugal_configuration|pdf|Altice configuration}}
 +
latest update: 2018-11-30
 +
|-
 +
| [http://www.telecom.pt/ Portugal Telecom] &#160;
 +
| align="center" | -
 
|-
 
|-
| [http://www.telecom.pt Portugal Telecom]  
+
| [https://www.vodafone.pt/ Vodafone Portugal ] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|Configuration-Vodafone_Portugal|pdf|Vodafone Portugal configuration}}
| align="center" | {{yes}}
+
latest update: 2018-05-18
| align="center" | {{yes}}
+
|}
 +
 
 +
 
 +
 
 +
=== Serbia ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 +
|-
 +
| [http://www.oriontelekom.rs/ Orion Telekom] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.telenor.rs/ Telenor] &#160;
 +
| align="center" | -
 
|}
 
|}
  
Line 555: Line 736:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.slovaktelekom.sk Slovak Telekom] &#160; 3)
+
| [http://www.slovaktelekom.sk Slovak Telekom] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 570: Line 747:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.amis.net Amis] &#160; 3)
+
| [http://www.a1.si Amis / A1] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.de-tel.com Detel] &#160; 3)
+
| [http://www.detel.eu Detel] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.mega-m.net MegaM] &#160; 3)
+
| [https://www.mega-m.net/ MegaM] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.tustelekom.si tustelekom] &#160; 3)
+
| [http://www.t-2.net/ T-2] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.t-2.net T-2] &#160; 3)
+
| [http://www.telemach.si/ Telemach] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | -
 
| align="center" | {{yes}}
 
|-
 
| [http://www.upctelemach.si/ UPC Telemach] &#160; 3)
 
| align="center" | MSN
 
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 610: Line 770:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.ecntelecoms.com Nashua ECN]  
+
| [http://www.nashua-communications.com/ Nashua NCN]  
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
 
| align="center" | {{yes}}<br>{{yes}}
 
 
|-
 
|-
| [http://www.telfree.co.za Telfree] &#160; 3)
+
| [http://www.vodacom.co.za/ Vodacom]  
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | -
 
| align="center" | {{yes}}<br>{{yes}}
 
|-
 
| [http://www.vodacom.co.za Vodacom]  
 
| align="center" | MSN<br>DID
 
| align="center" | {{yes}}<br>{{yes}}
 
| align="center" | {{yes}}<br>{{yes}}
 
 
|}
 
|}
  
Line 635: Line 784:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
 
| [http://www.lcrcom.net LCR (Least Cost Routing)]
 
| [http://www.lcrcom.net LCR (Least Cost Routing)]
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
+
|-
| align="center" | {{yes}}<br>{{yes}}
+
| [http://www.telecable.es Telecable]
 +
| align="center" | -
 
|-
 
|-
| [http://www.vozelia.com vozelia] &#160; 3)
+
| [http://www.vozelia.com vozelia] &#160;
| align="center" | MSN<br>DID
 
| align="center" | {{yes}}<br>{{yes}}
 
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [http://www.xtratelecom.es Xtra Telecom] &#160; 3)
+
| [http://www.voztele.com VozTelecom]
| align="center" | MSN
+
| align="center" | {{File-DL|VozTelecom_Spain|pdf|es|VozTelecom configuración}}
| align="center" | {{yes}}
+
latest update: 2016-08-07
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 660: Line 805:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.tele2.com/ Tele2] &#160; 3)
+
| [http://www.tele2.com/ Tele2] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.telia.se Telia]  &#160; 3)
+
| [http://www.telia.se Telia]  &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 680: Line 819:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.cablecom.ch Cablecom]  
+
| [http://www.e-fon.ch efon]  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.sipcall.ch sipcall]  
+
| [http://www.peoplefone.ch Peoplefone AG] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | -  
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.SofiCall.ch SofiCall] &#160; 3)
+
| [http://www.sipcall.ch sipcall]
| align="center" | MSN
+
| align="center" | -
| align="center" | -  
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.vtx.ch vtx]  &#160; 3)
+
| [http://www1.Sunrise.ch Sunrise]
| align="center" | DID
+
| align="center" | {{File-DL|Sunrise_SIP-Trunk_Swiss|pdf|de|Sunrise Konfiguration}}
| align="center" | {{yes}}
+
latest update: 2017-01-11
| align="center" | {{yes}}
+
|-
 +
| [http://www.swisscom.ch/en/business/sme/fixed-network/enhanced-telephony/business-connect.html Swisscom BCON]
 +
| align="center" | -
 +
|-
 +
| [https://www.swisscom.ch Swisscom Smart Business Communication]  &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.swisscom.ch/en/business/enterprise/offer/wireline-networks-bundles/business-voice/voip-gate.html Swisscom VoIP Gate]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.swisscom.ch/ Swisscom Enterprise SIP]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.telcopack.ch Telco Pack SA]  &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.upc.ch/de/ UPC]
 +
| align="center" | -
 +
|-
 +
| [http://www.vtx.ch vtx]  &#160;
 +
| align="center" | -
 
|}
 
|}
  
Line 710: Line 861:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]  
+
|-
! [[OpenScape Office]]
+
| [http://www.broadcloud.com BroadCloud]  
 +
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
 +
latest update: 2017-07-27
 
|-
 
|-
 
| [http://www.btwholesale-inspire.com/next-generation-voice-ip-voice-services BT IPVS]  
 
| [http://www.btwholesale-inspire.com/next-generation-voice-ip-voice-services BT IPVS]  
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
 
| align="center" | {{yes}}<br>{{yes}}
 
 
|-
 
|-
| [http://www.gammatelecom.com/ Gamma]  &#160; 3)
+
| [https://www.btwholesale.com BT Wholesale Hosted Communications]  &#160;
| align="center" | DID
+
| align="center" | {{File-DL|BTWHC_Configuration_Guide|pdf|en|BT Wholesale Hosted Communications Configuration}}
| align="center" | {{yes}}  
+
latest update: 2018-02-28
| align="center" | {{yes}}
+
|-
 +
| [https://www.btwholesale.com BT Wholesale SIP Trunking]  &#160;
 +
| align="center" | {{File-DL|BT_ WSIPT_UK_ITSP_SIP_Trunk_Configuration|pdf|en|BT Wholesale SIP Trunking Configuration}}
 +
latest update: 2018-02-28
 +
|-
 +
| [http://www.gammatelecom.com/ Gamma]  &#160;
 +
| align="center" | {{File-DL|Gamma_ITSP_SIP_Trunk_Configuration|pdf|en|Gamma
 +
SIP Trunk Configuration}}
 +
latest update: 2018-04-20
 
|-
 
|-
 
| [http://www.hipcom.co.uk/ HIPCOM]  
 
| [http://www.hipcom.co.uk/ HIPCOM]  
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
+
|-
| align="center" | {{yes}}<br>{{yes}}  
+
| [http://www.kcom.com/ KCOM]  &#160;
 +
| align="center" | {{File-DL|KCOM UK ITSP SIP Trunk Configuration|pdf|en|KCOM Configuration}}
 +
latest update: 2016-06-03
 
|-
 
|-
| [http://www.opal.co.uk/ Opal]  &#160; 3)
+
| [http://www.opal.co.uk/ Opal]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.voiceflex.com Voiceflex]  &#160; 3)
+
| [http://www.talktalk.co.uk TalkTalk]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}  
+
|-
| align="center" | {{yes}}
+
| [http://www.tipicall.co.uk/ tIPicall]  &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.vodafone.co.uk/ Vodafone UK]
 +
| align="center" |{{File-DL|Vodafone_UK_ITSP_SIP_Trunk_Configuration|pdf|en|Vodafone UK Configuration}}  
 +
latest update: 2017-11-08
 +
|-
 +
| [http://www.voiceflex.com Voiceflex]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.ipofficegroup.co.uk VoIP Ltd i-Line]  &#160;
 +
| align="center" | -
 
|}
 
|}
  
Line 745: Line 915:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="30" | Type
+
! width="300" | Configuration Guide
! [[HiPath 3000]]
 
! [[OpenScape Office]]
 
 
|-
 
|-
| [http://www.cbeyond.net/ Cbeyond]  &#160; 3)
+
| [http://www.att.com/ AT&T] 
| align="center" | MSN
+
| align="center" | {{File-DL|OSO_ATT SipTrk Configuration Note 07092013 V1|pdf|en|AT&T Configuration}}
| align="center" | {{yes}}  
+
latest update 2013-09-07
 +
|-
 +
| [http://www.broadcloud.com BroadCloud]
 +
| align="center" |{{File-DL|BroadCloud_USA_Configuration-Guide|pdf|en|BroadCloud US Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.cbeyond.net/ Cbeyond]  &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.centurylink.com/ CenturyLink] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.fusionconnect.com/ Fusion 360]
 +
| align="center" |{{File-DL|ConfigurationNoteforFusionConnectSIPTrunks|pdf|en|FusionConnect Configuration}}  
 +
latest update: 2017-07-27
 +
|-
 +
| [https://www.intermedia.net/ Intermedia]  &#160;
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [http://www.centurylink.com/ CenturyLink] &#160; 2)
+
| [http://www.sotelsystems.com/ Sotel] &#160;
| align="center" | DID
 
| align="center" | {{yes}}
 
 
| align="center" | -
 
| align="center" | -
 
|-
 
|-
| [http://www.sotelsystems.com/ Sotel]  &#160; 3)
+
| [http://www.windstream.com/ Windstream]  &#160;
| align="center" | MSN<br>DID
+
(Broadsoft platform only)
| align="center" | -  
+
| align="center" | -
| align="center" | {{yes}}<br>{{yes}}
 
 
|-
 
|-
| [http://www.xo.com/ XO]  &#160; 1)
+
| [http://www.xo.com/ XO]  &#160;  
| align="center" | MSN<br>DID
+
| align="center" | -
| align="center" | -  
 
| align="center" | {{yes}}<br>{{yes}}
 
 
|}
 
|}
  
<br>'''1)''' Access parameters depend on the region within the country. If no default provider profile is supplied within administration, please use "create profile" for configuration.
 
<br>'''2)''' No fixed servers (manual config needed), two profiles with different server addresses and identical accounts and MSN shall be used.
 
<br>'''3)''' ITSP does not support Fax T.38. Fax communication with OpenScape Office application is not possible. Other Fax over IP communication may be unreliable.
 
 
== Released SIP Providers in Detail  ==
 
 
The table provided here shows the [[ITSP]] providers that were successfully checked in a connectivity test. More details about test results are given in the pdf-file Overview of released SIP providers below. Informations concerning [[CLIP]], [[CLIR]], [[COLP]] etc. are listed, restrictions may be reported as well.
 
 
*{{File-DL|Overview of released SIP providers|pdf}} Latest update: 2012-10-24
 
 
'''Connectivity Test Information'''
 
  
The connectivity test is carried out with
+
*
 +
*
  
*[[HiPath 3000]]
+
== '''Released SIP Providers in Detail'''  ==
*[[OpenScape Office]] MX/LX
 
  
Tests are done for [[MSN]]- and [[DID]]-account (as long as the provider´s realm is different), also the platforms are checked as NAT router and / or behind a router.  
+
The table above shows the [[ITSP]]s that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.  
  
Several test scenarios are clustered in the test list, main issues are:  
+
'''{{File-DL|Overview about Released SIP Providers|pdf|en}} Latest update: 2019-03-15'''
 +
*
  
 +
*
 +
The following scenarios are covered within the connectivity test:
 
*Registration  
 
*Registration  
 
*Basic Calls from / to [[ITSP]]  
 
*Basic Calls from / to [[ITSP]]  
Line 806: Line 977:
 
**service calls  
 
**service calls  
 
**long duration calls
 
**long duration calls
 +
*Calls handled via UC application
  
The connectivity tests are performed using the following endpoints:
+
The connectivity tests are performed using various endpoints (for details see test list).
 
 
*Analogue
 
*ISDN
 
*HFA-phones
 
*UP0 phones
 
*SIP-phones
 
*AP 1120 HFA / SIP
 
*optiClient 130 HFA
 
*WLAN2-phones HFA / SIP
 
 
 
At least 3 different types of phones are used for each test case.
 
 
 
== Frequently asked Questions  ==
 
 
 
*[[VoIP Provider FAQ]] - answers to frequently asked questions
 
  
 
== External Links  ==
 
== External Links  ==
  
* Siemens Enterprise Business Area {{SEBA}} (login required, Internet Explorer only)
+
* {{Partner Portal}} (login required, Internet Explorer only)
* {{de}} [http://wiki.ip-phone-forum.de/anbieter:start VoIP Anbieter] (Übersicht, Feature, Vergleiche)
 

Revision as of 15:52, 19 March 2019

15.03.2018 - V2R6.2 release: new certifications and configuration descriptions available, please check the table below


File:ITSP-OpenScapeBusiness.jpg
About 160 VoIP Providers released for Unify SME Platforms > table

The connection of communication systems to the public network via SIP Trunking can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as ITSPs, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.

You did not find your provider? Find out how to get it released!

Overview

OpenScape Business has been tested with a large number of Internet telephony providers that support SIP. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all SIP Providers.

SIP trunking features

  • Up to 8 active SIP providers and one Internet connection
  • integrated SBC functionality
  • SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)
  • SIP trunking with Direct Inward Dialing (DID)
  • Comprehensive feature set available e.g.
    • CLIP
    • Hold, Consultation, Toggle
    • Transfer (attended, semi-attended)
    • Ringing group, Call pickup
    • Conference
    • Call Forwarding
    • Call deflection (new in V2R4)
    • DTMF transmission e.g. for voicemail access
    • Location information for emergency calls
  • Simultaneous VoIP connections depending on available DSL bandwidth, used Codec and system.
  • Automatic fallback at SIP trunk failure
  • Voice Codecs G.711 and G.729
  • Fax over IP via T.38
Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!
     Please strictly follow these basic rules:
  • Never open up the firewall in an internal or external router e.g. by forwarding port 5060.
    The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
  • Never configure SIP subscribers at an OpenScape system without a strong password.
    Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
  • For diagnostics and SIP provider configuration hints see How to enable blocked SIP Providers.

General Requirements for VoIP

  • LAN with 10/100/1000 MBit/s and no more than 40% network load
  • Separate port on the switch or router for every component in the IP network (no hubs as concentrators)
  • Not more than 50 ms delay in one direction (One Way Delay); not more than 150 ms total delay
  • Not more than 3% packet loss and 20 ms jitter
  • Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)
  • Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC
  • External router
  • Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.

For interworking with different network configurations and edge devices and how to use STUN please see Network Configuration for VoIP Providers.

Hints for all Providers

  • Concurrent calls via ITSP (depending on the available bandwidth and used Codec).
    • 30 for OpenScape Business X1
    • 60 for OpenScape Business X3 / X5 / X8
    • 180 for OpenScape Business S
  • DTMF transmission
    • outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.
    • inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
  • FAX over IP with T.38 is recommended for analog Fax devices, terminal adapters and the OpenScape Business UC Suite.
    • If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
  • An incoming ITSP call can be forwarded to another public subscriber via ITSP. 2 lines (one incoming and one outgoing) are used while the call is active.
    • If Call rerouting (available since V2R4 for selected ITSPs)is used, NO line is used when call is active
  • Special call numbers and emergency calls may need alternate TDM connections
    • Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
    • analog fax/modem connections are not supported by all SIP providers.
    • Emergency call numbers (e.g. 110, 112) are not supported by all providers.

How to get a new VoIP provider released

Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.

-->> New documents and templates available check the .zip file <<--

  • Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and get agreement for start of certification from product management.
  • Download zip.png  VOIP provider data collection and test list - NEW update: 2019-03-15
  • In the .zip-file you find the
    • process description Update
    • ITSP questionnaire Update
    • HowTo guide for system setup and hints for test execution New
    • the testlist
    • templates for writing a configuration guide.

After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup. Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem

General Configuration guides

pdf-en.png  OSBiz V2 Configuration for ITSP - latest update: 2019-01-11

pdf-en.png  HowTo: Clip no Screening (English) - latest update: 2015-10-26

pdf-de.png  HowTo: Clip no Screening (Deutsch) - latest update: 2015-11-04

pdf-de.png  HowTo: Mehrfachregistrierung für Durchwahlanschlüsse - latest update: 2018-03-28

pdf-en.png  Configuration of SIP-MEX - latest update: 2018-02-28

Tested VoIP Providers by Countries

The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document Overview about Released SIP Providers below.

International

VoIP Providers Configuration Guide
COLT -
Verizon   pdf-en.png  Verizon IP-Trunk Configuration

latest update: 2013-05-10

Skype Connect   -
  • Please check provider home page for supported countries.

Australia

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Commander Primus -
Engin -
Internode -
Telstra -

Austria

VoIP Providers Configuration Guide
A1 Telekom Austria   pdf-de.png  A1 Telekom Austria SIP Trunk Konfiguration

latest update: 2018-05-18

IP Austria / my Tweak   -
Kabelplus Business Phone   -
LinzAG City Voice   -
Neotel   -
SalzburgAG CableLink   -
Tele2   -
UPC Austria   -

Belgium

VoIP Providers Configuration Guide
Belgacom IMS / Proximus   -
BKM   -
Destiny -
IPnexia coming soon

NEW: 2019-03-15

Orange pdf-en.png  Orange Belgium Configuration

latest update: 2017-11-17

Telenet -
WIN   -

Brazil

VoIP Providers Configuration Guide
Voitel -

Canada

VoIP Providers Configuration Guide
BabyTEL   -

Chile

VoIP Providers Configuration Guide
ENTEL NGN -

Czech Republic

VoIP Providers Configuration Guide
GTS -
O2 -
T-mobile -

Denmark

VoIP Providers Configuration Guide
Global Connect -
TDC pdf-en.png  TDC Denmark

latest update: 2017-02-10

Telia pdf-en.png  TeliaDenmark

latest update: 2017-04-28

Uni-tel A/S -

Estonia

VoIP Providers Configuration Guide
Telia Estonia   pdf-en.png  Configuration Telia Estonia

NEW: 2019-03-15

Finland

VoIP Providers Configuration Guide
Elisa   -
Länsilinkki -
TDC -
Telia-Sonera -

France

VoIP Providers Configuration Guide
Acropolis Telecom   -
Bouygues -
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Completel -
Hexatel -
MyStream   -
OpenIP   -
Orange Business Services SIP trunking pdf-en.png  Orange Business Services SIP trunking Configuration

latest update: 2018-02-28

Paritel Operateur -
Sewan Communications -

Germany

VoIP Providers Configuration Guide
1&1   -
1&1 Versatel   pdf-de.png  1&1 Versatel Konfiguration

latest update: 2018-08-17

BiTel   pdf-de.png  BITel Business Voice Konfiguration

NEW: 2019-03-15

BroadCloud   pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Deutsche Telefon   pdf-de.png  Deutsche Telefon Konfiguration

latest update: 2017-07-27

easybell   pdf-de.png  easybell Konfiguration

NEW update: 2019-03-15 Important notes included

ecotel sipTrunk DDI   -
ecotel sipTrunk Connect 1.0   -
ecotel sipTrunk 2.0   pdf-de.png  Ecotel SipTrunk2.0 Konfiguration

latest update: 2018-12-12

ennit AG (formerly tng)   -
Equada   -
ewe / swb / osnatel   pdf-de.png  ewe Konfiguration

latest update: 2018-11-30

GMX (now 1&1)   -
gnTel   pdf-de.png  gnTel Konfiguration

latest update: 2018-05-18

HFO   -
HL-Komm   pdf-de.png  HL-Komm Konfiguration

NEW update: 2019-03-15 Important notes included

hpt   pdf-de.png  htp GmbH SIP-Trunk Konfiguration

NEW: 2019-03-15

inexio   pdf-de.png  Inexio Konfiguration

latest update: 2018-08-02

M-Net   pdf-de.png  M-net-Premium Konfiguration

latest update: 2018-05-18

MK Netzdienste   pdf-de.png  MK-Netzdienste Konfiguration

NEW: 2019-03-15 Important notes included

NetCom BW   pdf-de.png  NetCom BW Konfiguration

latest update: 2018-11-30

NFON   pdf-en.png  NFON Configuration

latest update: 2017-10-13

PhoneVoice   pdf-de.png  PhoneVoice Konfiguration

latest update: 2018-05-18

Peoplefone AG   -
O2 All-IP Voice SIP   pdf-de.png  O2 All-IP Konfiguration

latest update: 2017-08-14

Purtel   pdf-de.png  purtel Konfiguration

NEW: 2019-03-15 Important notes included

QSC IPfonie extended (DID)   -
QSC IPfonie extended Connect (DID)   pdf-de.png  QSC IPfonie extended connect Konfiguration

latest update: 2018-01-08

reventix   pdf-de.png  reventix Konfiguration

NEW: 2019-03-15

sipgate basic (MSN)   -
sipgate trunking (DID)   -
TeleData   pdf-de.png  TeleData Konfiguration

latest update: 2018-08-02

Deutsche Telekom IP-As mit MSN   pdf-de.png  Deutsche Telekom DIPVD Konfiguration

latest update: 2017-07-27

Deutsche Telekom DeutschlandLAN SIP-Trunk   pdf-de.png  Deutsche Telekom SIP-Trunk Konfiguration

latest update: 2018-08-02

toplink   -
Vodafone Anlagenanschluss (formerly Arcor)   -
Vodafone Anlagenanschluss R3 (DID)   pdf-de.png  Vodafone IP-ALA-R3 Konfiguration

latest update: 2018-04-16

VoIPXS   pdf-de.png  VoIPXS Konfiguration

latest update: 2018-05-18

Greece

VoIP Providers Configuration Guide
CosMote   pdf-en.png  COSMOTE Configuration

latest update: 2016-10-02

Hong Kong

VoIP Providers Configuration Guide
Hong Kong Broadband Network pdf-en.png  HKBN Configuration

latest update: 2017-07-27

HGC   pdf-en.png  HGC configuration

latest update: 2018-05-18

Hungary

VoIP Providers Configuration Guide
Netfone   pdf-en.png  Netfone configuration

latest update: 2018-08-02

Italy

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Infracom (ex Multilink)   -
TWT -
Viatek -

Lichtenstein

VoIP Providers Configuration Guide
FL1 Telekom   pdf-de.png  FL1 Konfiguration

latest update: 2016-04-14

Mexico

VoIP Providers Configuration Guide
Telefonica   -

The Netherlands

VoIP Providers Configuration Guide
BCOM pdf-en.png  BCOM Configuration

latest update: 2018-08-02

BLU pdf-en.png  BLU telecom Configuration

latest update: 2016-05-02

Deanconnect B.V.   -
gnTel   pdf-en.png  gnTel Configuration

latest update: 2018-05-18

Infopact   -
KPN VoiPConnect pdf-en.png  KPN Configuration

latest update: 2017-07-27

Motto Communications -
OneCentral   -
OneXS -
RoutIT -
SIGNET B.V.   pdf-en.png  SIGNET Configuration

latest update: 2016-09-30

Speakup   -
Tele2 -
T-Mobile NL -
Vodafone NL -
Voiceworks   -
Voiceworks MEX NDL   pdf-en.png  Voiceworks MEX Configuration

latest update: 2017-07-27

VoIPXS   pdf-en.png  VoIPXS Configuration

latest update: 2018-05-18

X2COM pdf-en.png  X2COM Configuration

latest update: 2018-08-02

Vodafone Ziggo   pdf-en.png  Vodafone Ziggo Configuration

latest update: 2018-08-02

New Zealand

VoIP Providers Configuration Guide
ORCON -
TelstraClear   -

Portugal

VoIP Providers Configuration Guide
Altice (Portugal Telecom)   pdf.png  Altice_Portugal_configuration

latest update: 2018-11-30

Portugal Telecom   -
Vodafone Portugal   pdf.png  Configuration-Vodafone_Portugal

latest update: 2018-05-18


Serbia

VoIP Providers Configuration Guide
Orion Telekom   -
Telenor   -

Slovakia

VoIP Providers Configuration Guide
Slovak Telekom   -

Slovenia

VoIP Providers Configuration Guide
Amis / A1   -
Detel   -
MegaM   -
T-2   -
Telemach   -

South Africa

VoIP Providers Configuration Guide
Nashua NCN -
Vodacom -

Spain

VoIP Providers Configuration Guide
LCR (Least Cost Routing) -
Telecable -
vozelia   -
VozTelecom pdf.png  VozTelecom configuración

latest update: 2016-08-07

Sweden

VoIP Providers Configuration Guide
Tele2   -
Telia   -

Switzerland

VoIP Providers Configuration Guide
efon -
Peoplefone AG   -
sipcall -
Sunrise pdf-de.png  Sunrise Konfiguration

latest update: 2017-01-11

Swisscom BCON -
Swisscom Smart Business Communication   -
Swisscom VoIP Gate   -
Swisscom Enterprise SIP   -
Telco Pack SA   -
UPC -
vtx   -

United Kingdom

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

BT IPVS -
BT Wholesale Hosted Communications   pdf-en.png  BT Wholesale Hosted Communications Configuration

latest update: 2018-02-28

BT Wholesale SIP Trunking   pdf-en.png  BT Wholesale SIP Trunking Configuration

latest update: 2018-02-28

Gamma   pdf-en.png  Gamma
SIP Trunk Configuration

latest update: 2018-04-20

HIPCOM -
KCOM   pdf-en.png  KCOM Configuration

latest update: 2016-06-03

Opal   -
TalkTalk   -
tIPicall   -
Vodafone UK pdf-en.png  Vodafone UK Configuration

latest update: 2017-11-08

Voiceflex   -
VoIP Ltd i-Line   -

United States of America

VoIP Providers Configuration Guide
AT&T pdf-en.png  AT&T Configuration

latest update 2013-09-07

BroadCloud pdf-en.png  BroadCloud US Configuration

latest update: 2017-07-27

Cbeyond   -
CenturyLink   -
Fusion 360 pdf-en.png  FusionConnect Configuration

latest update: 2017-07-27

Intermedia   -
Sotel   -
Windstream  

(Broadsoft platform only)

-
XO   -


Released SIP Providers in Detail

The table above shows the ITSPs that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.

pdf-en.png  Overview about Released SIP Providers Latest update: 2019-03-15

The following scenarios are covered within the connectivity test:

  • Registration
  • Basic Calls from / to ITSP
  • Feature Tests
    • Consultation, transfer, toggle, conference
    • Call Pickup / ringing group scenarios
    • call forwarding scenarios
    • DTMF
    • CLIP / CLIR
    • COLP / COLR
    • FAX
  • Special Tests
    • emergency calls
    • service calls
    • long duration calls
  • Calls handled via UC application

The connectivity tests are performed using various endpoints (for details see test list).

External Links