Views

Difference between revisions of "Collaboration with VoIP Providers"

The Wiki of Unify contains information on clients and devices, communications systems and unified communications. - Unify GmbH & Co. KG is a Trademark Licensee of Siemens AG.

Jump to: navigation, search
m (Tested VoIP Providers by Countries)
(116 intermediate revisions by 2 users not shown)
Line 1: Line 1:
 
{{Breadcrumb|0|0|Communications Systems}}
 
{{Breadcrumb|0|0|Communications Systems}}
  
[[Image:VoIP Provider SME.jpg|thumb|380px|VoIP Providers released for Unify SME Platforms [[#Tested VoIP Providers by Countries|> table]]]]  
+
{{Info|
 +
'''[[#Tested_VoIP_Providers_by_Countries|4.12.2018 - V2R6 release: new certifications and configuration descriptions available, please check the table below]]'''
 +
}}
 +
 
 +
 
 +
[[Image:ITSP-OpenScapeBusiness.jpg|thumb|380px|About 160 VoIP Providers released for Unify SME Platforms [[#Tested VoIP Providers by Countries|> table]]]]  
  
 
The connection of communication systems to the public network via [[SIP Trunking]] can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as [[ITSP]]s, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.
 
The connection of communication systems to the public network via [[SIP Trunking]] can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as [[ITSP]]s, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.
  
'''You did not find your provider? [[#How_to_get_a_new_VoIP_provider_released|Find out how to get it released!]]'''<br/>  
+
'''You did not find your provider? [[#How_to_get_a_new_VoIP_provider_released|Find out how to get it released!]]'''
 +
<br/>  
  
 
== Overview  ==
 
== Overview  ==
Line 16: Line 22:
  
 
*Up to 8 active SIP providers and one Internet connection  
 
*Up to 8 active SIP providers and one Internet connection  
*Operation behind another router using [[STUN]] (can be configured per provider with current software) - integrated [[SBC]] functionality
+
*integrated [[SBC]] functionality
 
*SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)  
 
*SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)  
*Direct Inward Dialing (DID)  
+
*SIP trunking with Direct Inward Dialing (DID)  
 
*Comprehensive feature set available e.g.  
 
*Comprehensive feature set available e.g.  
 
**CLIP  
 
**CLIP  
Line 26: Line 32:
 
**Conference  
 
**Conference  
 
**Call Forwarding  
 
**Call Forwarding  
 +
**Call deflection (new in V2R4)
 
**DTMF transmission e.g. for voicemail access
 
**DTMF transmission e.g. for voicemail access
*Simultaneous VoIP connections depending on system and available DSL bandwidth, used [[Codec]] and system. G.711 needs up to 92 kbit/s, G.729A needs up to 36 kbit/s in both directions.  
+
**Location information for emergency calls
*Automatic fallback to ISDN at SIP trunk failure  
+
*Simultaneous VoIP connections depending on available DSL bandwidth, used [[Codec]] and system.  
 +
*Automatic fallback at SIP trunk failure
 
*Voice Codecs G.711 and G.729  
 
*Voice Codecs G.711 and G.729  
 
*Fax over IP via T.38  
 
*Fax over IP via T.38  
 
{{Warning | <b> Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!<br> &#160;&#160;&#160;&#160;&#160;Please strictly follow these basic rules:</b>
 
{{Warning | <b> Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!<br> &#160;&#160;&#160;&#160;&#160;Please strictly follow these basic rules:</b>
 
* Never open up the firewall in an internal or external router e.g. by forwarding port 5060. <br>The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
 
* Never open up the firewall in an internal or external router e.g. by forwarding port 5060. <br>The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
* Never configure SIP subscribers at a HiPath / OpenScape system without a strong password.<br> Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
+
* Never configure SIP subscribers at an OpenScape system without a strong password.<br> Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
 +
* For diagnostics and SIP provider configuration hints see [[How to enable blocked SIP Providers]].
 
}} <br>
 
}} <br>
{{Info| '''The following changes have been made starting from OpenScape Business V1:'''
 
* Enhanced '''SIP attack protection''' has been implemented. For diagnostics and SIP provider configuration hints see [[How to enable blocked SIP Providers]].
 
* '''STUN handling''' has been improved. STUN can now be configured per ITSP profile. If you were not using STUN for a provider (Global STUN mode is off), please verify that the profile flag "Use STUN" is disabled. If you were using STUN (Global STUN mode is other than off), then please verify that the flag "Use STUN" is enabled in the provider profile. For further information see the ITSP configuration guides at [[#OpenScape_ Business | OpenScape Business]].}}
 
*
 
*
 
 
*
 
*
  
Line 50: Line 54:
 
*Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)  
 
*Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)  
 
*Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC  
 
*Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC  
*External modem, such as a DSL modem
+
*External router
 
*Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.
 
*Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.
  
Line 58: Line 62:
 
*
 
*
  
== Restrictions for all Providers ==
+
== Hints for all Providers ==
  
*Special call numbers and emergency calls
+
* Concurrent calls via ITSP (depending on the available bandwidth and used [[Codec]]).
**Special call numbers (e.g. 0800, 0900, 0137) or analog fax/modem connections are not supported by all SIP providers.
+
** 30 for OpenScape Business X1
**Emergency call numbers (e.g. 110, 112) are not supported by all providers. These connections must be implemented via TDM trunks.
+
** 60 for OpenScape Business X3 / X5 / X8
*For DTMF transmission outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.  
+
** 180 for OpenScape Business S
*For DTMF transmission inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
+
*DTMF transmission  
*For Fax transmission the T.38 protocol is highly recommended. From OpenScape Business V2R0.3 UC Suite is able to proceed T.38 and G.711 faxes as well.
+
**outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.  
*If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
+
**inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
* CLIP no screening (set a different number to be displayed at called party) is available in OpenScape Business from V1R3 with ITSPs in DID mode. More details in "OSBiz V1/V2 Configuration for ITSP".
+
* FAX over IP with T.38 is recommended for analog Fax devices, terminal adapters and the OpenScape Business UC Suite.  
* In a network, a configured [[ITSP]] can be used at each respective node. From OpenScape Business V1R3 only one centralized ITSP in a network can be used.(with ITSP in DID mode)
+
**If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
* An incoming ITSP call can be transferred or forwarded to another public subscriber via ITSP. Concatenation of such 'trombone scenarios' is not supported. So 2 lines (one incoming and one outgoing) are used while the call is active.
+
*An incoming ITSP call can be forwarded to another public subscriber via ITSP. 2 lines (one incoming and one outgoing) are used while the call is active.
 +
**If Call rerouting (available since V2R4 for selected ITSPs)is used, NO line is used when call is active 
 +
*Special call numbers and emergency calls may need alternate TDM connections
 +
**Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
 +
**analog fax/modem connections are not supported by all SIP providers.
 +
**Emergency call numbers (e.g. 110, 112) are not supported by all providers.  
 
*
 
*
 
*
 
*
Line 78: Line 87:
 
Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.
 
Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.
  
#Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and&nbsp;'''get agreement''' for start of certification from [mailto:hartwig.fortmeier@unify.com product management].
+
'''-->> New documents and templates available check the .zip file <<--'''
#Get the IP and SIP settings for the specific provider. '''Send the completed document''' "VoIP Provider Data Collection" to the [mailto:dimitrios.belias@unify.com VoIP Provider certification team]. This&nbsp;is essential for correct PBX setup. The tables in chapter 2 have to be filled in. <br> {{File-DL|VOIP provider data collection and test list|zip}} - last update: 2016-10-14
 
=== --> Hint: Simplified and optimized test procedure from OSBiz V2. ===
 
#'''Perform all tests''' in the VoIP provider test list from above, according to the instructions included. System configuration and tests require trained local personal. Remote support is available by the [mailto:dimitrios.belias@unify.com VoIP Provider certification team].
 
#'''Deliver the test results''', including all Wireshark traces and final provider data to the [mailto:dimitrios.belias@unify.com VoIP Provider certification team].
 
#'''Prepare a Provider specific configuration guide''', which will be published on this wiki page later on. An example-doc is included in the ZIP-file. Use English screenshots from OpenScape Business please. Explanations can be added in your language. e.g. German Provider in German language, French Provider in French language, International provider in English language... Deliver the document to the [mailto:dimitrios.belias@unify.com VoIP Provider certification team].
 
  
After successful tests the VoIP provider is released, and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup.
+
*Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and&nbsp;'''get agreement''' for start of certification from [mailto:ulrich.abel@atos.net product management].  
 +
*'''Download''' {{File-DL|VOIP provider data collection and test list|zip}} - NEW update: 2018-11-30 <br> In the .zip-file you find the process description, the ITSP questionnaire, the testlist and a template for writing a configuration guide.  
  
 +
[[Image:OSBiz_certified_ITSP_colored_800px.png|150px|right]]
 +
After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup.
 +
Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem
 
*
 
*
 
*
 
*
 
*
 
*
  
== General Information by platform  ==
+
== '''General Configuration guides''' ==
 
 
For discontinued platforms see [[Collaboration with VoIP Providers (discontinued platforms)]].
 
*
 
 
*
 
*
 +
{{File-DL|OSBiz V2 Configuration for ITSP|pdf|en}} - '''NEW update: 2019-01-11'''
  
 +
{{File-DL|HowTo-CLIPnoScreeningEng|pdf|en|HowTo: Clip no Screening (English)}} - latest update: 2015-10-26
  
= [[OpenScape Business]] =
+
{{File-DL|HowTo-CLIPnoScreeningDeu|pdf|de|HowTo: Clip no Screening (Deutsch)}} - latest update: 2015-11-04
  
 
+
{{File-DL|MultiRegistrationForITSP|pdf|de|HowTo: Mehrfachregistrierung für Durchwahlanschlüsse}} - latest update: 2018-03-28
*For common features and restrictions see [[#Overview|overview]]
 
* Concurrent calls via ITSP (depending on the available bandwidth and used [[Codec]]).
 
** 30 for OpenScape Business X1
 
** 60 for OpenScape Business X3 / X5 / X8
 
** 180 for OpenScape Business S
 
*An external router is always necessary for OpenScape Business S, OpenScape Business X1 / X3 / X5 / X8 can optionally be operated with the bulit-in router / firewall.
 
* Mobility Entry with DTMF call control is supported for OpenScape Business X1 / X3 / X5 / X8, S.
 
* FAX over IP with T.38 is supported for analog Fax devices, terminal adapters and the OpenScape Business UC Suite.
 
* *If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
 
*From OpenScape Business V2R0.3 UC Suite is able to proceed T.38 and G.711 faxes as well. 
 
*A trunk prefix to select a SIP trunk as an alternate trunk can be used from the OpenScape Business client's dial box but not from client's directories and settings (myPortal, myAttendant, myAgent).
 
*SIP trunks cannot be used for presence based call forwarding, if a TDM trunk is also present because of the limitation above.
 
.
 
 
 
== '''General Configuration guides''' ==
 
.
 
 
 
 
 
==={{File-DL|OSBiz V1 Configuration for ITSP|pdf}}- latest update: 2014-12-17 ===
 
==={{File-DL|OSBiz V2 Configuration for ITSP|pdf}}- latest update: 2016-01-15 ===
 
 
 
==={{File-DL|HowTo-CLIPnoScreeningEng|pdf}}- latest update: 2015-10-26 ===
 
 
 
==={{File-DL|HowTo-CLIPnoScreeningDeu|pdf}}- latest update: 2015-11-04 ===
 
.
 
 
 
== '''Specific configuration guides:''' ==
 
.
 
 
 
==={{File-DL|Vodafone IP-ALA-R3 Germany|pdf}}- latest update: 2016-01-25 ===
 
  
==={{File-DL|BCOM Netherlands|pdf}}- latest update: 2016-03-21 ===
+
{{File-DL|OSBiz V2 MEX Configuration|pdf|en|Configuration of SIP-MEX}} - latest update: 2018-02-28
 
 
==={{File-DL|Deutsche Telekom DIPVD|pdf}}- latest update: 2016-06-03 ===
 
 
 
==={{File-DL|KCOM UK ITSP SIP Trunk Configuration|pdf}}- latest update: 2016-06-03 ===
 
 
 
==={{File-DL|X2COM Netherlands|pdf}}- latest update: 2016-06-03 ===
 
 
 
==={{File-DL|VozTelecom_Spain|pdf}}- latest update: 2016-08-07 ===
 
 
 
==={{File-DL|Anleitung_FL1|pdf}}- latest update: 2016-04-14 ===
 
 
 
==={{File-DL|OpenScape Business V2 Config ITSP BLU telecom|pdf}}- latest update: 2016-05-02 ===
 
 
 
==={{File-DL|Deutsche Telekom ALL-IP SIP-Trunk|pdf}}- latest update: 2016-09-07 ===
 
 
 
*
 
 
*
 
*
  
Line 154: Line 115:
  
 
The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document [[#Released SIP Providers in Detail|Overview about Released SIP Providers]] below.  
 
The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document [[#Released SIP Providers in Detail|Overview about Released SIP Providers]] below.  
 
{{yes}} = has been successfully tested by development or customer<br>'''[[DID]]''' = accounts for PBX-trunking / Direct Inward Dialling<br>'''[[MSN]]''' = accounts for single number(s)
 
  
 
=== <u>International</u>  ===
 
=== <u>International</u>  ===
Line 161: Line 120:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="140" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="80" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://www.colt.net COLT]  
 
| [http://www.colt.net COLT]  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.verizon.com/ Verizon]  &#160;
 
| [http://www.verizon.com/ Verizon]  &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|AppNote OpenScape_Business_V1 with_Verizon_IP_Trunks ML 10052013 V05|pdf|en|Verizon IP-Trunk Configuration}}
| align="center" | {{yes}}
+
latest update: 2013-05-10
{{File-DL|AppNote OpenScape_Business_V1 with_Verizon_IP_Trunks ML 10052013 V05|pdf}}
 
 
|-
 
|-
 
| [http://www.skype.com/intl/en-us/business/sip/overview Skype Connect] &#160;
 
| [http://www.skype.com/intl/en-us/business/sip/overview Skype Connect] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
 
*Please check provider home page for supported countries.<br>
 
*Please check provider home page for supported countries.<br>
*[http://www.skype.com/intl/en/business/sip/overview/ '''Skype Connect'''] is a fee-based business service from Skype. It allows voice communication between Skype clients and office phones using the standard SIP trunking interface. Other Skype client features like chat or video are currently not supported.
 
 
[[Image:Skype Connect logo.png|150px|Skype Connect certified logo]] Our SME Platforms have been officially certified by Skype. {{File-DL|Skype Connect with SME platforms|pdf}}
 
  
 
=== Australia  ===
 
=== Australia  ===
Line 188: Line 140:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
+
|-
 +
| [http://www.broadcloud.com BroadCloud]
 +
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.commander.com Commander Primus]  
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.engin.com.au Engin]  
 
| [http://www.engin.com.au Engin]  
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.internode.on.net Internode]  
 
| [http://www.internode.on.net Internode]  
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [http://www.commander.com Commander Primus]
 
| align="center" | MSN / DID
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.Telstra.com.au Telstra]  
 
| [http://www.Telstra.com.au Telstra]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 213: Line 164:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.inode.at UPC / inode] &#160;
+
| [https://www.a1.net/ A1 Telekom Austria ] &#160;
| align="center" | MSN
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-A1-Telekom-Austria|pdf|de|A1 Telekom Austria SIP Trunk Konfiguration}}
| align="center" | {{yes}}
+
latest update: 2018-05-18
 
|-
 
|-
 
| [http://www.ipaustria.at IP Austria / my Tweak] &#160;
 
| [http://www.ipaustria.at IP Austria / my Tweak] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://www.kabelplus.at/Business/Telefonie.aspx Kabelplus Business Phone] &#160; 
 +
| align="center" | -
 
|-
 
|-
| [http://www.kabelplus.at/Business/Telefonie.aspx /Kabelplus Business Phone] &#160;
+
| [https://www.linzag-telekom.at/produkte-leistungen/telefonie-video LinzAG City Voice] &#160;  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.linzag-telekom.at/produkte-leistungen/telefonie-video / LinzAG City Voice] &#160;  
+
| [http://www.neotel.at Neotel] &#160;  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.neotel.at / Neotel] &#160;  
+
| [https://www.salzburg-ag.at/cablelink SalzburgAG CableLink] &#160;  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.salzburg-ag.at/cablelink / SalzburgAG CableLink] &#160;  
+
| [https://www.tele2.at Tele2] &#160;  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.tele2.at / Tele2] &#160;  
+
| [https://www.upc.at/business UPC Austria] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 250: Line 197:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.belgacom.be Belgacom]  &#160;
+
| [https://www.proximus.be/en/personal Belgacom IMS / Proximus]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.belgacom.be Belgacom IMS] &#160;
+
| [http://www.BKM.be BKM] &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.destiny.be Destiny]
 
| [http://www.destiny.be Destiny]
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.hexacom.be Hexacom] &#160;
+
| [https://www.orange.be/ Orange]  
| align="center" | MSN / DID
+
| align="center" | {{File-DL|Configuration-ITSP_OrangeBE|pdf|en|Orange Belgium Configuration}}
| align="center" | {{yes}}
+
latest update: 2017-11-17
 
|-
 
|-
 
| [http://www.telenet.be Telenet]  
 
| [http://www.telenet.be Telenet]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.win.be WIN]  &#160;  
 
| [http://www.win.be WIN]  &#160;  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 283: Line 224:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
|-
 
| [http://www.ctbc.com.br/profile.do?action=loadPage CTBC]  &#160;
 
| align="center" | DID
 
| align="center" | {{yes}}
 
|-
 
| [http://www.gvt.com.br/portal/home/index_cidades.jsp GVT]  &#160;
 
| align="center" | DID
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.voitel.com.br Voitel]
 
| [http://www.voitel.com.br Voitel]
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 304: Line 235:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://ca.babytel.net/en/ BabyTEL]  &#160;   
 
| [http://ca.babytel.net/en/ BabyTEL]  &#160;   
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
=== Czech Republic ===
+
=== Chile ===
  
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
|-
 
| [http://www.gts.cz/ GTS]
 
| align="center" | DID
 
| align="center" | {{yes}}
 
|-
 
| [http://www.t-mobile.cz/ T-mobile]
 
| align="center" | MSN / DID
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.cz.o2.com/ O2]  
+
| [http://www.entel.cl/ ENTEL NGN]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
=== Chile ===
+
=== Czech Republic ===
  
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
+
|-
 +
| [http://www.gts.cz/ GTS]
 +
| align="center" | -
 
|-
 
|-
| [http://www.entel.cl Entel NGN]  
+
| [http://www.cz.o2.com/ O2]  
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://www.t-mobile.cz/ T-mobile]
 +
| align="center" | -
 
|}
 
|}
  
Line 351: Line 274:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
+
|-
 +
| [http://www.globalconnect.dk Global Connect]
 +
| align="center" | -
 +
|-
 +
| [http://www.tdcgroup.com TDC]
 +
| align="center" | {{File-DL|TDC Denmark|pdf|en}}
 +
latest update: 2017-02-10
 +
|-
 +
| [http://www.telia.dk Telia]  
 +
| align="center" | {{File-DL|TeliaDenmark|pdf|en}}
 +
latest update: 2017-04-28
 
|-
 
|-
 
| [http://www.uni-tel.dk Uni-tel A/S]  
 
| [http://www.uni-tel.dk Uni-tel A/S]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [http://www.globalconnect.dk Global Connect]
 
| align="center" | DID
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 368: Line 296:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.elisa.com/en Elisa] &#160;  
+
| [http://www.elisa.com Elisa] &#160;  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.lansilinkki.fi/ Länsilinkki]  
 
| [http://www.lansilinkki.fi/ Länsilinkki]  
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://tdc.com TDC]
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.teliasonera.com/sv Telia-Sonera]  
 
| [http://www.teliasonera.com/sv Telia-Sonera]  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [http://tdc.com TDC]
 
| align="center" | MSN / DID
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 393: Line 316:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://www.acropolistelecom.net Acropolis Telecom]  &#160;
 
| [http://www.acropolistelecom.net Acropolis Telecom]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://www.bouyguestelecom.fr Bouygues]
 +
| align="center" | -
 +
|-
 +
| [http://www.broadcloud.com BroadCloud]
 +
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}  
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.completel.fr Completel]
 +
| align="center" | -
 +
|-
 +
| [http://www.groupetc.com Hexatel]
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.mystream.fr MyStream]  &#160;
 
| [http://www.mystream.fr MyStream]  &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
 
 
|-
 
|-
 
| [http://www.openip.fr OpenIP]  &#160;
 
| [http://www.openip.fr OpenIP]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://www.orange.fr/ Orange Business Services SIP trunking]
 +
| align="center" |{{File-DL|HowTo-ITSP_Orange Business Services|pdf|en|Orange Business Services SIP trunking Configuration}}  
 +
latest update: 2018-02-28
 
|-
 
|-
 
| [http://www.paritel.fr Paritel Operateur]  
 
| [http://www.paritel.fr Paritel Operateur]  
| align="center" | MSN / DID 
+
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [http://www.completel.fr Completel]
 
| align="center" | DID 
 
| align="center" | {{yes}}
 
|-
 
| [http://www.groupetc.com Hexatel]
 
| align="center" | DID 
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.sewan.fr Sewan Communications]  
 
| [http://www.sewan.fr Sewan Communications]  
| align="center" | MSN / DID 
+
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [http://www.bouyguestelecom.fr Bouygues]
 
| align="center" | MSN / DID 
 
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 435: Line 356:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="100" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://www.1und1.de 1&amp;1] &#160;
 
| [http://www.1und1.de 1&amp;1] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [https://www.versatel.de 1&1 Versatel] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-Versatel|pdf|de|1&1 Versatel Konfiguration}}
 +
latest update: 2018-08-17
 +
|-
 +
| [http://www.broadcloud.com BroadCloud] &#160;
 +
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.deutsche-telefon.de/ Deutsche Telefon] &#160;
 +
| align="center" |{{File-DL|SIPTrunkDeutscheTelefon|pdf|de|Deutsche Telefon Konfiguration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [https://www.easybell.de/ easybell] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-easybell|pdf|de|easybell Konfiguration}}  
 +
'''NEW: 2018-11-30'''
 +
|-
 +
| [https://www.ecotel.de ecotel sipTrunk DDI] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.ecotel.de ecotel sipTrunk Connect 1.0] &#160;
 +
| align="center" | -
 
|-
 
|-
| [http://www.arcor.de/business Vodafone (formerly Arcor)] &#160;
+
| [https://www.ecotel.de ecotel sipTrunk 2.0] &#160;
| align="center" | VoIP Anlagenanschluss (DID) 
+
| align="center" |{{File-DL|Ecotel_SipTrunk2.0_Germany|pdf|de|Ecotel SipTrunk2.0 Konfiguration}}  
| align="center" | {{yes}}
+
'''NEW update: 2018-12-12'''
 
|-
 
|-
| [http://www.vodafone.de/ Vodafone ] &#160;
+
| [http://www.tng.de/web/guest/home ennit AG (formerly tng)] &#160;
| align="center" | Vodafone Anlagenanschluss R3 (DID) 
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.tng.de/web/guest/home ennit AG(formerly tng)]  
+
| [https://www.equada.de/telefonie Equada] &#160;
| align="center" | DID / MSN
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://www.ewetel.de/ ewe / swb / osnatel] &#160;
 +
| align="center" |{{File-DL|SIP-Trunk-Configuration-EWE Voice+-Deutsch|pdf|de|ewe Konfiguration}}  
 +
'''NEW: 2018-11-30'''
 
|-
 
|-
 
| [http://www.gmx.de GMX (now 1&amp;1)] &#160;
 
| [http://www.gmx.de GMX (now 1&amp;1)] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [https://www.gntel.de/tarife/#sip-trunk---sicher-und-günstig-angeschlossen gnTel] &#160;
 +
| align="center" | {{File-DL|Konfiguration_gnTel|pdf|de|gnTel Konfiguration}}
 +
latest update: 2018-05-18
 +
|-
 +
| [http://www.hfo-telecom.de/ HFO] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.hlkomm.de/geschaeftskunden/telefonie/hl-phone-ng/ HL-Komm] &#160;
 +
| align="center" |{{File-DL|Configuration_HL-Komm|pdf|de|HL-Komm Konfiguration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [https://www.inexio.net/ inexio ] &#160;
 +
| align="center" | {{File-DL|Konfiguration_Inexio|pdf|de|Inexio Konfiguration}}
 +
latest update: 2018-08-02
 +
|-
 +
| [https://www.m-net.de M-Net] &#160;
 +
| align="center" | {{File-DL|SIP-Trunk-Configuration-M-net-Premium|pdf|de|M-net-Premium Konfiguration}}
 +
latest update: 2018-05-18
 +
|-
 +
| [https://www.mk.de MK Netzdienste] &#160;
 +
| align="center" | -
 +
|-
 +
| [http://www.netcom-bw.de/ NetCom BW] &#160;
 +
| align="center" |{{File-DL|Konfigurationsanleitung_NetCom-BW|pdf|de|NetCom BW Konfiguration}}
 +
'''NEW: 2018-11-30'''
 +
|-
 +
| [https://www.nfon.com NFON] &#160;
 +
| align="center" | {{File-DL|NFON-Configuration_guide|pdf|en|NFON Configuration}}
 +
latest update: 2017-10-13
 +
|-
 +
| [http://www.phonevoice.de PhoneVoice ] &#160;
 +
| align="center" | {{File-DL|Konfiguration-PhoneVoice|pdf|de|PhoneVoice Konfiguration}}
 +
latest update: 2018-05-18
 +
|-
 +
| [http://www.peoplefone.de/de Peoplefone AG] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.o2online.de/business/unternehmen/festnetzprodukte/all-ip/ O2 All-IP Voice SIP] &#160;
 +
| align="center" | {{File-DL|O2-All-IP-SIP-Trunk-Konfiguration|pdf|de|O2 All-IP Konfiguration}}  
 +
latest update: 2017-08-14
 
|-
 
|-
 
| [http://www.purtel.com Purtel] &#160;
 
| [http://www.purtel.com Purtel] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.qsc.de QSC]
+
| [http://www.qsc.de QSC IPfonie extended (DID)] &#160;
| align="center" | IPfonie extended (DID)  
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.qsc.de QSC]
+
| [http://www.qsc.de QSC IPfonie extended Connect (DID)] &#160;
| align="center" | IPfonie extended Connect (DID)  
+
| align="center" | {{File-DL|SIP-Trunk-Configuration-QSC-IPfonie Extended Connect|pdf|de|QSC IPfonie extended connect Konfiguration}}  
| align="center" | {{yes}}
+
latest update: 2018-01-08
 
|-
 
|-
| [http://www.sipgate.de/voipshop/business-loesungen sipgate] &#160;
+
| [http://www.sipgate.de/voipshop/business-loesungen sipgate basic (MSN)] &#160;
| align="center" | sipgate basic (MSN)<br>sipgate trunking (DID)  
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://www.sipgate.de/voipshop/business-loesungen sipgate trunking (DID)] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.teledata.de/ TeleData ] &#160;
 +
| align="center" | {{File-DL|Einrichtungsdoku-TeleData|pdf|de|TeleData Konfiguration}}
 +
latest update: 2018-08-02
 +
|-
 +
| [http://www.telekom.de Deutsche Telekom  IP-As mit MSN] &#160;
 +
| align="center" | {{File-DL|Deutsche Telekom DIPVD|pdf|de|Deutsche Telekom DIPVD Konfiguration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [https://geschaeftskunden.telekom.de/ Deutsche Telekom DeutschlandLAN SIP-Trunk ] &#160;
 +
| align="center" | {{File-DL|Deutsche Telekom ALL-IP SIP-Trunk|pdf|de|Deutsche Telekom SIP-Trunk Konfiguration}}
 +
latest update: 2018-08-02
 
|-
 
|-
 
| [http://www.toplink.de toplink] &#160;
 
| [http://www.toplink.de toplink] &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.telekom.de Deutsche Telekom ] &#160;
+
| [http://www.arcor.de/business Vodafone Anlagenanschluss (formerly Arcor)] &#160;
| align="center" | Telekom IP-As mit MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.ecotel.de ecotel sipTrunk DDI]  
+
| [http://www.vodafone.de/ Vodafone Anlagenanschluss R3 (DID) ] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|Vodafone IP-ALA-R3 Germany|pdf|de|Vodafone IP-ALA-R3 Konfiguration}}
| align="center" | {{yes}}
+
latest update: 2018-04-16
 
|-
 
|-
| [https://www.ecotel.de ecotel sipTrunk Connect 1.0]  
+
| [http://www.voipxs.eu VoIPXS] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|Configuration_VoIPXS_DE|pdf|de|VoIPXS Konfiguration}}
| align="center" | {{yes}}
+
latest update: 2018-05-18
 +
|}
 +
 
 +
=== Greece  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 
|-
 
|-
| [https://www.M-Net.de M-Net] &#160;
+
! width="250" | VoIP Providers
| align="center" | DID
+
! width="300" | Configuration Guide
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.mk.de MK Netzdienste] &#160;
+
| [http://www.cosmote.gr/ CosMote] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|COSMOTE Greece|pdf|en|COSMOTE Configuration}}
| align="center" | {{yes}}
+
latest update: 2016-10-02
 +
|}
 +
 
 +
=== Hong Kong  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 +
|-
 +
! width="250" | VoIP Providers
 +
! width="300" | Configuration Guide
 
|-
 
|-
| [http://www.peoplefone.de/de Peoplefone AG] &#160;
+
| [https://www.hkbn.net/new/en/ Hong Kong Broadband Network]  
| align="center" | DID
+
| align="center" |{{File-DL|HKBN-configuration|pdf|en|HKBN Configuration}}  
| align="center" | {{yes}}
+
latest update: 2017-07-27
 
|-
 
|-
| [https://www.pbx-network.de/ Equada] &#160;
+
| [http://www.hgcbiz.com/product/sip-trunk-en.html HGC ] &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|ConfigurationHGC_HongKong|pdf|en|HGC configuration}}
| align="center" | {{yes}}
+
latest update: 2018-05-18
 +
|}
 +
 
 +
=== Hungary  ===
 +
 
 +
{| class="FCK__ShowTableBorders"
 
|-
 
|-
| [http://www.hfo-telecom.de/ HFO] &#160;
+
! width="250" | VoIP Providers
| align="center" | MSN / DID
+
! width="300" | Configuration Guide
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://geschaeftskunden.telekom.de/ Deutsche Telekom ] &#160;
+
| [http://www.netfonetelecom.hu/ Netfone ] &#160;
| align="center" | Telekom DeutschlandLAN SIP-Trunk
+
| align="center" | {{File-DL|Configuration-Netfone|pdf|en|Netfone configuration}}
| align="center" | {{yes}}
+
latest update:  2018-08-02
 
|}
 
|}
  
Line 520: Line 529:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
+
|-
 +
| [http://www.broadcloud.com BroadCloud]
 +
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
 +
latest update: 2017-07-27
 
|-
 
|-
 
| [http://www.infracom.it/ Infracom (ex Multilink)]  &#160;
 
| [http://www.infracom.it/ Infracom (ex Multilink)]  &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.twt.it/ TWT]  
 
| [http://www.twt.it/ TWT]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.viatek.it/ Viatek]  
 
| [http://www.viatek.it/ Viatek]  
| align="center" | MSN / DID 
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
=== Liechtenstein ===
+
=== Lichtenstein ===
  
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.infracom.it/ Infracom (ex Multilink)]  &#160;
+
| [http://www.fl1.li FL1 Telekom]  &#160;
| align="center" | MSN
+
| align="center" | {{File-DL|FL1 Liechtenstein|pdf|de|FL1 Konfiguration}}
| align="center" | {{yes}}
+
latest update: 2016-04-14
 
|}
 
|}
  
Line 554: Line 562:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.telefonica.com.mx/ Telefonica Mexico] &#160; 1)
+
| [http://www.telefonica.com.mx/indexparticulares.shtml/ Telefonica] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 567: Line 573:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
+
|-
 +
| [http://www.businesscom.nl/ BCOM]
 +
| align="center" | {{File-DL|BCOM Netherlands|pdf|en|BCOM Configuration}}
 +
latest update: 2018-08-02
 +
|-
 +
| [http://www.blu-com.nl/// BLU]
 +
| align="center" | {{File-DL|OpenScape Business V2 Config ITSP BLU telecom|pdf|en|BLU telecom Configuration}}
 +
latest update: 2016-05-02
 +
|-
 +
| [http://www.deanconnect.nl/ Deanconnect B.V.] &#160;
 +
| align="center" | -
 +
|-
 +
| [https://www.gntel.nl gnTel] &#160;
 +
| align="center" | {{File-DL|Konfiguration_gnTel_en|pdf|en|gnTel Configuration}}
 +
latest update: 2018-05-18
 
|-
 
|-
 
| [http://www.infopact.nl Infopact]  &#160;
 
| [http://www.infopact.nl Infopact]  &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://www.kpn.com/// KPN VoiPConnect]
 +
| align="center" | {{File-DL|KPN Netherlands|pdf|en|KPN Configuration}}
 +
latest update: 2017-07-27
 +
|-
 +
| [http://www.motto.nl/ Motto Communications]
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.onecentral.nl OneCentral] &#160;
 
| [http://www.onecentral.nl OneCentral] &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.telefoonzondercentrale.nl OneXS]  
 
| [http://www.telefoonzondercentrale.nl OneXS]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.prioritytelecom.nl Priority Telecom] &#160;
+
| [http://www.routit.nl RoutIT]  
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.routit.nl RoutIT]  
+
| [http://www.signet.nl/ SIGNET B.V.] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|SIGNET telecom Netherlands|pdf|en|SIGNET Configuration}}
| align="center" | {{yes}}
+
latest update: 2016-09-30
 
|-
 
|-
| [http://www.speakup-telecom.com Speakup] &#160;
+
| [https://www.speakup.nl Speakup] &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.tele2.nl Tele2]  
 
| [http://www.tele2.nl Tele2]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://www.t-mobile.nl T-Mobile NL]
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.vodafone.nl Vodafone NL]  
 
| [http://www.vodafone.nl Vodafone NL]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.voiceworks.nl Voiceworks] &#160;
 
| [http://www.voiceworks.nl Voiceworks] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [http://www.ziggozakelijk.nl/ Ziggo] &#160;
 
| align="center" | DID
 
| align="center" | {{yes}}
 
|-
 
| [http://www.t-mobile.nl T-Mobile NL]
 
| align="center" | MSN / DID
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.motto.nl/ Motto Communications]
+
| [http://www.voiceworks.nl Voiceworks MEX NDL] &#160;
| align="center" | MSN / DID
+
| align="center" | {{File-DL|Configuration_VoiceworksMEX|pdf|en|Voiceworks MEX Configuration}}
| align="center" | {{yes}}
+
latest update: 2017-07-27
 
|-
 
|-
| [http://www.businesscom.nl/ BCOM]
+
| [http://www.voipxs.eu VoIPXS] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|ConfigurationVoIPXS_EN|pdf|en|VoIPXS Configuration}}
| align="center" | {{yes}}
+
latest update: 2018-05-18
 
|-
 
|-
 
| [http://www.x2com.nl// X2COM]
 
| [http://www.x2com.nl// X2COM]
| align="center" | DID
+
| align="center" | {{File-DL|X2COM Netherlands|pdf|en|X2COM Configuration}}
| align="center" | {{yes}}
+
latest update: 2018-08-02
 
|-
 
|-
| [http://www.blu-com.nl/// BLU]
+
| [https://www.vodafoneziggo.nl/ Vodafone Ziggo ] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|Config_ITSP_Vodafone_Ziggo_Integratie_Partner_Netwerk|pdf|en|Vodafone Ziggo Configuration}}
| align="center" | {{yes}}
+
latest update: 2018-08-02
 +
 
 
|}
 
|}
  
Line 636: Line 651:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
+
|-
 +
| [http://www.orcon.net.nz ORCON]
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.telstraclear.co.nz TelstraClear]  &#160;
 
| [http://www.telstraclear.co.nz TelstraClear]  &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [http://www.orcon.net.nz ORCON]
 
| align="center" | MSN / DID
 
| align="center" | {{yes}}
 
 
 
 
|}
 
|}
  
Line 654: Line 665:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
+
|-
 +
| [https://www.ptempresas.pt/ Altice (Portugal Telecom) ] &#160;
 +
| align="center" | {{File-DL|Altice_Portugal_configuration|pdf|Altice configuration}}
 +
'''NEW: 2018-11-30'''
 +
|-
 +
| [http://www.telecom.pt/ Portugal Telecom] &#160;
 +
| align="center" | -
 
|-
 
|-
| [http://www.telecom.pt Portugal Telecom]  
+
| [https://www.vodafone.pt/ Vodafone Portugal ] &#160;
| align="center" | DID
+
| align="center" | {{File-DL|Configuration-Vodafone_Portugal|pdf|Vodafone Portugal configuration}}
| align="center" | {{yes}}
+
latest update: 2018-05-18
 
|}
 
|}
 +
 +
  
 
=== Serbia ===
 
=== Serbia ===
Line 667: Line 686:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
+
|-
 +
| [http://www.oriontelekom.rs/ Orion Telekom] &#160;
 +
| align="center" | -
 
|-
 
|-
 
| [https://www.telenor.rs/ Telenor] &#160;  
 
| [https://www.telenor.rs/ Telenor] &#160;  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 680: Line 700:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://www.slovaktelekom.sk Slovak Telekom] &#160;
 
| [http://www.slovaktelekom.sk Slovak Telekom] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 693: Line 711:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
| [http://www.amis.net Amis] &#160;
+
| [http://www.a1.si Amis / A1] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.de-tel.com Detel] &#160;
+
| [http://www.detel.eu Detel] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.mega-m.net MegaM] &#160;
+
| [https://www.mega-m.net/ MegaM] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.tustelekom.si tustelekom] &#160;
+
| [http://www.t-2.net/ T-2] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [http://www.t-2.net T-2] &#160;
 
| align="center" | DID
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.telemach.si/ Telemach] &#160;
 
| [http://www.telemach.si/ Telemach] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 726: Line 734:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
|-
 
| [http://www.ecntelecoms.com Nashua NCN]
 
| align="center" | MSN / DID
 
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.telfree.co.za Telfree] &#160;
+
| [http://www.nashua-communications.com/ Nashua NCN]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.vodacom.co.za Vodacom]  
+
| [http://www.vodacom.co.za/ Vodacom]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 747: Line 748:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://www.lcrcom.net LCR (Least Cost Routing)]
 
| [http://www.lcrcom.net LCR (Least Cost Routing)]
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://www.telecable.es Telecable]
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.vozelia.com vozelia] &#160;
 
| [http://www.vozelia.com vozelia] &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [http://www.xtratelecom.es Xtra Telecom] &#160;
 
| align="center" | MSN
 
| align="center" | {{yes}}
 
|-
 
| [http://www.telecable.es Telecable]
 
| align="center" | DID
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.voztele.com VozTelecom]
 
| [http://www.voztele.com VozTelecom]
| align="center" | DID
+
| align="center" | {{File-DL|VozTelecom_Spain|pdf|es|VozTelecom configuración}}
| align="center" | {{yes}}
+
latest update: 2016-08-07
 
|}
 
|}
  
Line 776: Line 769:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://www.tele2.com/ Tele2] &#160;
 
| [http://www.tele2.com/ Tele2] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.telia.se Telia]  &#160;
 
| [http://www.telia.se Telia]  &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 793: Line 783:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="155" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
 
|-
 
| [http://www.cablecom.ch Cablecom]
 
| align="center" | DID
 
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.e-fon.ch efon]  
 
| [http://www.e-fon.ch efon]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.sipcall.ch sipcall]  
+
| [http://www.peoplefone.ch Peoplefone AG] &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.SofiCall.ch SofiCall] &#160;
+
| [http://www.sipcall.ch sipcall]
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www1.Sunrise.ch Sunrise]
 
| [http://www1.Sunrise.ch Sunrise]
| align="center" | MSN / DID
+
| align="center" | {{File-DL|Sunrise_SIP-Trunk_Swiss|pdf|de|Sunrise Konfiguration}}
| align="center" | {{yes}}
+
latest update: 2017-01-11
 
|-
 
|-
 
| [http://www.swisscom.ch/en/business/sme/fixed-network/enhanced-telephony/business-connect.html Swisscom BCON]
 
| [http://www.swisscom.ch/en/business/sme/fixed-network/enhanced-telephony/business-connect.html Swisscom BCON]
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.vtx.ch vtx]  &#160;
+
| [https://www.swisscom.ch Swisscom Smart Business Communication]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.telcopack.ch Telco Pack SA]  &#160;
+
| [https://www.swisscom.ch/en/business/enterprise/offer/wireline-networks-bundles/business-voice/voip-gate.html Swisscom VoIP Gate]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.peoplefone.ch Peoplefone AG]  &#160;
+
| [http://www.swisscom.ch/ Swisscom Enterprise SIP]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.swisscom.ch Swisscom Smart Business Communication]  &#160;
+
| [http://www.telcopack.ch Telco Pack SA]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [https://www.swisscom.ch/en/business/enterprise/offer/wireline-networks-bundles/business-voice/voip-gate.html Swisscom VoIP Gate] &#160;
+
| [https://www.upc.ch/de/ UPC]  
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.swisscom.ch/ Swisscom Enterprise]  &#160;
+
| [http://www.vtx.ch vtx]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 850: Line 825:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="200" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="140" | [[OpenScape Business]]
+
|-
 +
| [http://www.broadcloud.com BroadCloud]
 +
| align="center" |{{File-DL|BroadCloud_ROW_Configuration-Guide|pdf|en|BroadCloud Configuration}}
 +
latest update: 2017-07-27
 
|-
 
|-
 
| [http://www.btwholesale-inspire.com/next-generation-voice-ip-voice-services BT IPVS]  
 
| [http://www.btwholesale-inspire.com/next-generation-voice-ip-voice-services BT IPVS]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [https://www.btwholesale.com BT Wholesale Hosted Communications]  &#160;
 +
| align="center" | {{File-DL|BTWHC_Configuration_Guide|pdf|en|BT Wholesale Hosted Communications Configuration}}
 +
latest update: 2018-02-28
 +
|-
 +
| [https://www.btwholesale.com BT Wholesale SIP Trunking]  &#160;
 +
| align="center" | {{File-DL|BT_ WSIPT_UK_ITSP_SIP_Trunk_Configuration|pdf|en|BT Wholesale SIP Trunking Configuration}}
 +
latest update: 2018-02-28
 
|-
 
|-
 
| [http://www.gammatelecom.com/ Gamma]  &#160;
 
| [http://www.gammatelecom.com/ Gamma]  &#160;
| align="center" | DID
+
| align="center" | {{File-DL|Gamma_ITSP_SIP_Trunk_Configuration|pdf|en|Gamma
| align="center" | {{yes}}
+
SIP Trunk Configuration}}
 +
latest update: 2018-04-20
 
|-
 
|-
 
| [http://www.hipcom.co.uk/ HIPCOM]  
 
| [http://www.hipcom.co.uk/ HIPCOM]  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://www.kcom.com/ KCOM]  &#160;
 +
| align="center" | {{File-DL|KCOM UK ITSP SIP Trunk Configuration|pdf|en|KCOM Configuration}}
 +
latest update: 2016-06-03
 
|-
 
|-
 
| [http://www.opal.co.uk/ Opal]  &#160;
 
| [http://www.opal.co.uk/ Opal]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.voiceflex.com Voiceflex]  &#160;
+
| [http://www.talktalk.co.uk TalkTalk]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.ipofficegroup.co.uk VoIP Ltd i-Line]  &#160;
+
| [http://www.tipicall.co.uk/ tIPicall]  &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.tipicall.co.uk/ tIPicall] &#160;
+
| [https://www.vodafone.co.uk/ Vodafone UK]  
| align="center" | DID
+
| align="center" |{{File-DL|Vodafone_UK_ITSP_SIP_Trunk_Configuration|pdf|en|Vodafone UK Configuration}}  
| align="center" | {{yes}}
+
latest update: 2017-11-08
 
|-
 
|-
| [http://www.talktalk.co.uk TalkTalk]  &#160;
+
| [http://www.voiceflex.com Voiceflex]  &#160;
| align="center" | N.A.
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
| [http://www.kcom.com/ KCOM]  &#160;
+
| [http://www.ipofficegroup.co.uk VoIP Ltd i-Line]  &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|}
 
|}
  
Line 895: Line 879:
 
{| class="FCK__ShowTableBorders"
 
{| class="FCK__ShowTableBorders"
 
|-
 
|-
! width="170" | VoIP Providers  
+
! width="250" | VoIP Providers  
! width="180" | Type
+
! width="300" | Configuration Guide
! width="85" | [[OpenScape Business]]
 
 
|-
 
|-
 
| [http://www.att.com/ AT&T]   
 
| [http://www.att.com/ AT&T]   
| align="center" | DID
+
| align="center" | {{File-DL|OSO_ATT SipTrk Configuration Note 07092013 V1|pdf|en|AT&T Configuration}}
{{File-DL|OSO_ATT SipTrk Configuration Note 07092013 V1|pdf}}
+
latest update 2013-09-07
| align="center" | {{yes}}
+
|-
 +
| [http://www.broadcloud.com BroadCloud]
 +
| align="center" |{{File-DL|BroadCloud_USA_Configuration-Guide|pdf|en|BroadCloud US Configuration}}  
 +
latest update: 2017-07-27
 
|-
 
|-
 
| [http://www.cbeyond.net/ Cbeyond]  &#160;
 
| [http://www.cbeyond.net/ Cbeyond]  &#160;
| align="center" | MSN
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.centurylink.com/ CenturyLink] &#160;
 
| [http://www.centurylink.com/ CenturyLink] &#160;
| align="center" | DID
+
| align="center" | -
| align="center" | {{yes}}
+
|-
 +
| [http://www.fusionconnect.com/ Fusion 360]
 +
| align="center" |{{File-DL|ConfigurationNoteforFusionConnectSIPTrunks|pdf|en|FusionConnect Configuration}}  
 +
latest update: 2017-07-27
 +
|-
 +
| [https://www.intermedia.net/ Intermedia]  &#160;
 +
| align="center" | -
 
|-
 
|-
 
| [http://www.sotelsystems.com/ Sotel]  &#160;
 
| [http://www.sotelsystems.com/ Sotel]  &#160;
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.windstream.com/ Windstream]  &#160;
 
| [http://www.windstream.com/ Windstream]  &#160;
 
(Broadsoft platform only)
 
(Broadsoft platform only)
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
 
|-
 
|-
 
| [http://www.xo.com/ XO]  &#160;  
 
| [http://www.xo.com/ XO]  &#160;  
| align="center" | MSN / DID
+
| align="center" | -
| align="center" | {{yes}}
 
|-
 
| [https://www.intermedia.net/ Intermedia]  &#160;
 
| align="center" | DID
 
| align="center" | {{yes}}
 
 
|}
 
|}
 
<br>'''1)''' For this ITSP no profile is provided in the system.
 
  
  
Line 940: Line 922:
 
The table above shows the [[ITSP]]s that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.  
 
The table above shows the [[ITSP]]s that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.  
  
==={{File-DL|Overview about Released SIP Providers|pdf}} Latest update: 2016-10-14===
+
'''{{File-DL|Overview about Released SIP Providers|pdf|en}} Latest update: 2018-11-30'''
 
*
 
*
  
Line 962: Line 944:
  
 
The connectivity tests are performed using various endpoints (for details see test list).
 
The connectivity tests are performed using various endpoints (for details see test list).
 
== Frequently asked Questions  ==
 
 
*[[VoIP Provider FAQ]] - answers to frequently asked questions
 
  
 
== External Links  ==
 
== External Links  ==
  
* {{Partner Portal}} (login required, Internet Explorer only)
+
* {{Partner Portal}} (login required, Internet Explorer only)
* {{de}} [http://wiki.ip-phone-forum.de/anbieter:start VoIP Anbieter] (Übersicht, Feature, Vergleiche)
 

Revision as of 12:40, 22 February 2019

4.12.2018 - V2R6 release: new certifications and configuration descriptions available, please check the table below


File:ITSP-OpenScapeBusiness.jpg
About 160 VoIP Providers released for Unify SME Platforms > table

The connection of communication systems to the public network via SIP Trunking can be used instead of or in addition to traditional PSTN trunks. Many VoIP Providers, also known as ITSPs, are offering corresponding services. The following article gives an overview of the SIP trunking features and limitations and lists the Providers, which have been tested and released with the SME platform OpenScape Business.

You did not find your provider? Find out how to get it released!

Overview

OpenScape Business has been tested with a large number of Internet telephony providers that support SIP. Continuously new providers are tested, released and included within administration. As the SIP recommendations leave some room for interpretation, there are differences in the range of features supported with a specific provider. In this chapter general information is given which is valid for all SIP Providers.

SIP trunking features

  • Up to 8 active SIP providers and one Internet connection
  • integrated SBC functionality
  • SIP trunking with single numbers (MSN) and up to 30 SIP user accounts (called Internet telephony stations in WBM)
  • SIP trunking with Direct Inward Dialing (DID)
  • Comprehensive feature set available e.g.
    • CLIP
    • Hold, Consultation, Toggle
    • Transfer (attended, semi-attended)
    • Ringing group, Call pickup
    • Conference
    • Call Forwarding
    • Call deflection (new in V2R4)
    • DTMF transmission e.g. for voicemail access
    • Location information for emergency calls
  • Simultaneous VoIP connections depending on available DSL bandwidth, used Codec and system.
  • Automatic fallback at SIP trunk failure
  • Voice Codecs G.711 and G.729
  • Fax over IP via T.38
Security Warning - Malicious attacks from the Internet may lead to reduced service quality or toll fraud!
     Please strictly follow these basic rules:
  • Never open up the firewall in an internal or external router e.g. by forwarding port 5060.
    The SME platforms take care of opening the firewall for traffic with the selected VoIP providers. Attacks from other internet addresses are therefore blocked. Opening up the router's firewall would invalidate this security measure.
  • Never configure SIP subscribers at an OpenScape system without a strong password.
    Authentication blocks registration of unauthorised SIP clients. See http://wiki.unify.com/wiki/Features_and_Configuration_of_SIP_Devices
  • For diagnostics and SIP provider configuration hints see How to enable blocked SIP Providers.

General Requirements for VoIP

  • LAN with 10/100/1000 MBit/s and no more than 40% network load
  • Separate port on the switch or router for every component in the IP network (no hubs as concentrators)
  • Not more than 50 ms delay in one direction (One Way Delay); not more than 150 ms total delay
  • Not more than 3% packet loss and 20 ms jitter
  • Quality of Service (QoS) support - IEEE 802.p, DiffServ (RFC 2474) or ToS (RFC 791)
  • Sufficient WAN bandwidth (uplink and downlink) for intended simultaneous calls and CODEC
  • External router
  • Intermediate routers shall support quality of service and bandwidth control mechanisms if the WAN link is used for voice and data simultaneously. SIP messages have to be routed transparently.

For interworking with different network configurations and edge devices and how to use STUN please see Network Configuration for VoIP Providers.

Hints for all Providers

  • Concurrent calls via ITSP (depending on the available bandwidth and used Codec).
    • 30 for OpenScape Business X1
    • 60 for OpenScape Business X3 / X5 / X8
    • 180 for OpenScape Business S
  • DTMF transmission
    • outband transport via RFC 2833/RFC4733 is highly recommended. The ITSP MUST support outband DTMF (RFC2833/RFC4733) if UC Suite functions via SIP trunk (e.g. auto attendant, voicemail control) shall be used.
    • inband transport may be used, but the functionality cannot be guaranteed as endpoints (e.g. UC-Suite) may not support inband DTMF.
  • FAX over IP with T.38 is recommended for analog Fax devices, terminal adapters and the OpenScape Business UC Suite.
    • If your provider does not support Fax T.38, Fax pass-through with G.711 is possible but transmission quality depends on network infrastructure in this case.
  • An incoming ITSP call can be forwarded to another public subscriber via ITSP. 2 lines (one incoming and one outgoing) are used while the call is active.
    • If Call rerouting (available since V2R4 for selected ITSPs)is used, NO line is used when call is active
  • Special call numbers and emergency calls may need alternate TDM connections
    • Special call numbers (e.g. 0800, 0900, 0137) are not supported by all SIP providers
    • analog fax/modem connections are not supported by all SIP providers.
    • Emergency call numbers (e.g. 110, 112) are not supported by all providers.

How to get a new VoIP provider released

Tests are necessary with every new provider before making installations in the field due to different implementations of the SIP protocol. Otherwise no support is available for an ITSP. Test resources have to be provided by the region or partner.

-->> New documents and templates available check the .zip file <<--

  • Select the VOIP / SIP trunking providers, which are most important for your business, estimate business relevance and get agreement for start of certification from product management.
  • Download zip.png  VOIP provider data collection and test list - NEW update: 2018-11-30
    In the .zip-file you find the process description, the ITSP questionnaire, the testlist and a template for writing a configuration guide.

After successful tests the VoIP provider will be released and published on this page. Regular back level support is available for issues with the new provider after that. A preconfigured VoIP provider profile will be included in the OpenScape Business administration for easy setup. Certified providers are entitled to label their SIP Trunking Service with the OpenScape Business certified ITSP emblem

General Configuration guides

pdf-en.png  OSBiz V2 Configuration for ITSP - NEW update: 2019-01-11

pdf-en.png  HowTo: Clip no Screening (English) - latest update: 2015-10-26

pdf-de.png  HowTo: Clip no Screening (Deutsch) - latest update: 2015-11-04

pdf-de.png  HowTo: Mehrfachregistrierung für Durchwahlanschlüsse - latest update: 2018-03-28

pdf-en.png  Configuration of SIP-MEX - latest update: 2018-02-28

Tested VoIP Providers by Countries

The main SIP trunking functions of the SME platforms have been tested with the following Internet telephony providers. For detailed information see the document Overview about Released SIP Providers below.

International

VoIP Providers Configuration Guide
COLT -
Verizon   pdf-en.png  Verizon IP-Trunk Configuration

latest update: 2013-05-10

Skype Connect   -
  • Please check provider home page for supported countries.

Australia

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Commander Primus -
Engin -
Internode -
Telstra -

Austria

VoIP Providers Configuration Guide
A1 Telekom Austria   pdf-de.png  A1 Telekom Austria SIP Trunk Konfiguration

latest update: 2018-05-18

IP Austria / my Tweak   -
Kabelplus Business Phone   -
LinzAG City Voice   -
Neotel   -
SalzburgAG CableLink   -
Tele2   -
UPC Austria   -

Belgium

VoIP Providers Configuration Guide
Belgacom IMS / Proximus   -
BKM   -
Destiny -
Orange pdf-en.png  Orange Belgium Configuration

latest update: 2017-11-17

Telenet -
WIN   -

Brazil

VoIP Providers Configuration Guide
Voitel -

Canada

VoIP Providers Configuration Guide
BabyTEL   -

Chile

VoIP Providers Configuration Guide
ENTEL NGN -

Czech Republic

VoIP Providers Configuration Guide
GTS -
O2 -
T-mobile -

Denmark

VoIP Providers Configuration Guide
Global Connect -
TDC pdf-en.png  TDC Denmark

latest update: 2017-02-10

Telia pdf-en.png  TeliaDenmark

latest update: 2017-04-28

Uni-tel A/S -

Finland

VoIP Providers Configuration Guide
Elisa   -
Länsilinkki -
TDC -
Telia-Sonera -

France

VoIP Providers Configuration Guide
Acropolis Telecom   -
Bouygues -
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Completel -
Hexatel -
MyStream   -
OpenIP   -
Orange Business Services SIP trunking pdf-en.png  Orange Business Services SIP trunking Configuration

latest update: 2018-02-28

Paritel Operateur -
Sewan Communications -

Germany

VoIP Providers Configuration Guide
1&1   -
1&1 Versatel   pdf-de.png  1&1 Versatel Konfiguration

latest update: 2018-08-17

BroadCloud   pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Deutsche Telefon   pdf-de.png  Deutsche Telefon Konfiguration

latest update: 2017-07-27

easybell   pdf-de.png  easybell Konfiguration

NEW: 2018-11-30

ecotel sipTrunk DDI   -
ecotel sipTrunk Connect 1.0   -
ecotel sipTrunk 2.0   pdf-de.png  Ecotel SipTrunk2.0 Konfiguration

NEW update: 2018-12-12

ennit AG (formerly tng)   -
Equada   -
ewe / swb / osnatel   pdf-de.png  ewe Konfiguration

NEW: 2018-11-30

GMX (now 1&1)   -
gnTel   pdf-de.png  gnTel Konfiguration

latest update: 2018-05-18

HFO   -
HL-Komm   pdf-de.png  HL-Komm Konfiguration

latest update: 2017-07-27

inexio   pdf-de.png  Inexio Konfiguration

latest update: 2018-08-02

M-Net   pdf-de.png  M-net-Premium Konfiguration

latest update: 2018-05-18

MK Netzdienste   -
NetCom BW   pdf-de.png  NetCom BW Konfiguration

NEW: 2018-11-30

NFON   pdf-en.png  NFON Configuration

latest update: 2017-10-13

PhoneVoice   pdf-de.png  PhoneVoice Konfiguration

latest update: 2018-05-18

Peoplefone AG   -
O2 All-IP Voice SIP   pdf-de.png  O2 All-IP Konfiguration

latest update: 2017-08-14

Purtel   -
QSC IPfonie extended (DID)   -
QSC IPfonie extended Connect (DID)   pdf-de.png  QSC IPfonie extended connect Konfiguration

latest update: 2018-01-08

sipgate basic (MSN)   -
sipgate trunking (DID)   -
TeleData   pdf-de.png  TeleData Konfiguration

latest update: 2018-08-02

Deutsche Telekom IP-As mit MSN   pdf-de.png  Deutsche Telekom DIPVD Konfiguration

latest update: 2017-07-27

Deutsche Telekom DeutschlandLAN SIP-Trunk   pdf-de.png  Deutsche Telekom SIP-Trunk Konfiguration

latest update: 2018-08-02

toplink   -
Vodafone Anlagenanschluss (formerly Arcor)   -
Vodafone Anlagenanschluss R3 (DID)   pdf-de.png  Vodafone IP-ALA-R3 Konfiguration

latest update: 2018-04-16

VoIPXS   pdf-de.png  VoIPXS Konfiguration

latest update: 2018-05-18

Greece

VoIP Providers Configuration Guide
CosMote   pdf-en.png  COSMOTE Configuration

latest update: 2016-10-02

Hong Kong

VoIP Providers Configuration Guide
Hong Kong Broadband Network pdf-en.png  HKBN Configuration

latest update: 2017-07-27

HGC   pdf-en.png  HGC configuration

latest update: 2018-05-18

Hungary

VoIP Providers Configuration Guide
Netfone   pdf-en.png  Netfone configuration

latest update: 2018-08-02

Italy

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

Infracom (ex Multilink)   -
TWT -
Viatek -

Lichtenstein

VoIP Providers Configuration Guide
FL1 Telekom   pdf-de.png  FL1 Konfiguration

latest update: 2016-04-14

Mexico

VoIP Providers Configuration Guide
Telefonica   -

The Netherlands

VoIP Providers Configuration Guide
BCOM pdf-en.png  BCOM Configuration

latest update: 2018-08-02

BLU pdf-en.png  BLU telecom Configuration

latest update: 2016-05-02

Deanconnect B.V.   -
gnTel   pdf-en.png  gnTel Configuration

latest update: 2018-05-18

Infopact   -
KPN VoiPConnect pdf-en.png  KPN Configuration

latest update: 2017-07-27

Motto Communications -
OneCentral   -
OneXS -
RoutIT -
SIGNET B.V.   pdf-en.png  SIGNET Configuration

latest update: 2016-09-30

Speakup   -
Tele2 -
T-Mobile NL -
Vodafone NL -
Voiceworks   -
Voiceworks MEX NDL   pdf-en.png  Voiceworks MEX Configuration

latest update: 2017-07-27

VoIPXS   pdf-en.png  VoIPXS Configuration

latest update: 2018-05-18

X2COM pdf-en.png  X2COM Configuration

latest update: 2018-08-02

Vodafone Ziggo   pdf-en.png  Vodafone Ziggo Configuration

latest update: 2018-08-02

New Zealand

VoIP Providers Configuration Guide
ORCON -
TelstraClear   -

Portugal

VoIP Providers Configuration Guide
Altice (Portugal Telecom)   pdf.png  Altice_Portugal_configuration

NEW: 2018-11-30

Portugal Telecom   -
Vodafone Portugal   pdf.png  Configuration-Vodafone_Portugal

latest update: 2018-05-18


Serbia

VoIP Providers Configuration Guide
Orion Telekom   -
Telenor   -

Slovakia

VoIP Providers Configuration Guide
Slovak Telekom   -

Slovenia

VoIP Providers Configuration Guide
Amis / A1   -
Detel   -
MegaM   -
T-2   -
Telemach   -

South Africa

VoIP Providers Configuration Guide
Nashua NCN -
Vodacom -

Spain

VoIP Providers Configuration Guide
LCR (Least Cost Routing) -
Telecable -
vozelia   -
VozTelecom pdf.png  VozTelecom configuración

latest update: 2016-08-07

Sweden

VoIP Providers Configuration Guide
Tele2   -
Telia   -

Switzerland

VoIP Providers Configuration Guide
efon -
Peoplefone AG   -
sipcall -
Sunrise pdf-de.png  Sunrise Konfiguration

latest update: 2017-01-11

Swisscom BCON -
Swisscom Smart Business Communication   -
Swisscom VoIP Gate   -
Swisscom Enterprise SIP   -
Telco Pack SA   -
UPC -
vtx   -

United Kingdom

VoIP Providers Configuration Guide
BroadCloud pdf-en.png  BroadCloud Configuration

latest update: 2017-07-27

BT IPVS -
BT Wholesale Hosted Communications   pdf-en.png  BT Wholesale Hosted Communications Configuration

latest update: 2018-02-28

BT Wholesale SIP Trunking   pdf-en.png  BT Wholesale SIP Trunking Configuration

latest update: 2018-02-28

Gamma   pdf-en.png  Gamma
SIP Trunk Configuration

latest update: 2018-04-20

HIPCOM -
KCOM   pdf-en.png  KCOM Configuration

latest update: 2016-06-03

Opal   -
TalkTalk   -
tIPicall   -
Vodafone UK pdf-en.png  Vodafone UK Configuration

latest update: 2017-11-08

Voiceflex   -
VoIP Ltd i-Line   -

United States of America

VoIP Providers Configuration Guide
AT&T pdf-en.png  AT&T Configuration

latest update 2013-09-07

BroadCloud pdf-en.png  BroadCloud US Configuration

latest update: 2017-07-27

Cbeyond   -
CenturyLink   -
Fusion 360 pdf-en.png  FusionConnect Configuration

latest update: 2017-07-27

Intermedia   -
Sotel   -
Windstream  

(Broadsoft platform only)

-
XO   -


Released SIP Providers in Detail

The table above shows the ITSPs that passed successfully a connectivity test. More details about test results, supported features and restrictions for a specific ITSP are listed in following PDF document.

pdf-en.png  Overview about Released SIP Providers Latest update: 2018-11-30

The following scenarios are covered within the connectivity test:

  • Registration
  • Basic Calls from / to ITSP
  • Feature Tests
    • Consultation, transfer, toggle, conference
    • Call Pickup / ringing group scenarios
    • call forwarding scenarios
    • DTMF
    • CLIP / CLIR
    • COLP / COLR
    • FAX
  • Special Tests
    • emergency calls
    • service calls
    • long duration calls
  • Calls handled via UC application

The connectivity tests are performed using various endpoints (for details see test list).

External Links