OpenScape Desk Phone CP FAQ - Revision history

Hans.zeiner: /* How can I invoke a soft-Restart? */

2022-02-03T08:51:13Z

‎How can I invoke a soft-Restart?

2022-02-03T08:50:43Z

‎Advanced Features

2021-06-02T11:54:22Z

‎Proximity Detection

2021-05-25T09:15:01Z

‎Trace Guide

2020-12-07T15:39:43Z

‎OpenScape Desk Phone CP SIP

2020-12-07T15:27:44Z

‎Communication errors

2020-08-10T17:44:37Z

‎Trace Guide

2020-03-31T14:31:45Z

‎Care and cleaning instructions

2020-03-31T08:46:20Z

‎Master Source

2020-03-31T08:42:41Z

‎See also

@@ Line 20: / Line 20: @@
 : Press buttons [[Image:osk-1.gif]] [[Image:osk-4.gif]] [[Image:osk-7.gif]] simultaneously and enter the admin password.
-==== How can I invoke a soft-Restart? ====
+==== How can I invoke a factory reset? ====
 : Press buttons [[Image:osk-2.gif]] [[Image:osk-8.gif]] [[Image:osk-9.gif]] simultaneously and enter the factory reset password.
 == Advanced Features ==

← Older revision		Revision as of 08:50, 3 February 2022
Line 5:		Line 5:

	In this '''[[OpenScape Desk Phone CP]] FAQ''' you will find answers to frequently asked questions on the [[OpenScape Desk Phone CP]] phone family, divided into various topics.		In this '''[[OpenScape Desk Phone CP]] FAQ''' you will find answers to frequently asked questions on the [[OpenScape Desk Phone CP]] phone family, divided into various topics.
		+
		+	== General ==
		+
		+	==== What documents are available for the OpenScape Desk Phone CP phones and where do I find them? ====
		+
		+	: All OpenScape Desk Phone CP phones are shipped with a printed document in multiple languages providing brief instructions regarding installation and operation. All the others are here on this Wiki.
		+
		+	==== What are the default passwords? ====
		+	: User Menu: no password
		+	: Admin Menu: 123456
		+	: Factory Reset: 124816
		+
		+	==== How can I invoke a soft-Restart? ====
		+	: Press buttons [[Image:osk-1.gif]] [[Image:osk-4.gif]] [[Image:osk-7.gif]] simultaneously and enter the admin password.
		+
		+	==== How can I invoke a soft-Restart? ====
		+	: Press buttons [[Image:osk-2.gif]] [[Image:osk-8.gif]] [[Image:osk-9.gif]] simultaneously and enter the factory reset password.
		+

	== Advanced Features ==		== Advanced Features ==

@@ Line 23: / Line 23: @@
 Now workers are able to use a phone no matter at which desks they sit. This is ideal for organizations that have a high number of transient or temporary employees, and it works with the hoteling model.
-This YouTube video shows the above use case with a Plantronics Voyager Headset
+This [https://www.youtube.com/watch?v=bRm85AKGb_Q | YouTube video] shows the above use case with a Plantronics Voyager Headset
-<youtube>bRm85AKGb_Q</youtube> <br />
+<br />
 Together, the Plantronics Voyager Focus UC and the CP600 allow users to manage calls distraction-free with immersive HD audio while protecting privacy, and ensuring security.

@@ Line 231: / Line 231: @@
 CP HFA
-[[File:Service Info_How_to_trace_CP-HFA.pdf]] - Updated for V1 R3!
+[[File:Service Info_How_to_trace_CP-HFA.pdf]] - Updated for V1 R3 and later!
 CP SIP

@@ Line 498: / Line 498: @@
 | style="text-align:left" | Wrong configuration or wrong time information
 | style="text-align:left" style="background:yellow" | Limited service
 |}

@@ Line 438: / Line 438: @@
 | style="text-align:left" | Exchange failure
 | style="text-align:left" | Invalid configuration
 | style="text-align:left" style="background:yellow" | Limited service
 |-
@@ Line 450: / Line 445: @@
 | style="text-align:left" style="background:yellow" | Limited service
 |}
 === OpenScape Desk Phone CP SIP ===
 ==== SIP configuration errors ====

@@ Line 234: / Line 234: @@
 CP SIP
-[[File:Service Info_How_to_trace_CP-SIP_V1_1.pdf]]
+[[File:ServiceInfo_how_to_trace_CP-SIP.pdf]]
 == Error Codes ==

@@ Line 217: / Line 217: @@
 <br>
 :* Never spray liquids onto the telephone since any liquid penetrating the telephone can lead to malfunctions or destruction of the device.
-:* Any substances such as alcohol, chemicals, solvents or scouring agents should also be avoided since these may damage the surface.
+:* Clean the device (including the display) with a soft, slightly damp cloth, e.g. microfiber.
-:* Clean the telephone with a soft cloth moistened with water.
+:* Use either water or one of the following chemicals to moisten the cloth. These have been tested and proven to be harmless to the surfaces of the device:
+:** Methyl alcohol (70% methylated ethanol) or other alcohol-based surface disinfectants
 == See also ==

@@ Line 212: / Line 212: @@
 : If you configure LDAP AND Signalling = Highest Priority is LDAP <br>
 : If you disable LDAP AND Signalling = No master source update <br>
 == Care and cleaning instructions ==