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OpenScape Desk Phone Training

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This page gives you an general overview of available training media for OpenScape Desk Phones. Beyond the videos already available, this section will be regularly updated to provide more insight into other OpenScape Desk Phone functionality.

So bookmark this site or the domain name www.deskphone-ip-training.com and come back regularly for updates!

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Video Training

Learning to use a feature-rich enterprise phone is a visual, interactive process that can be difficult to explain simply with words or diagrams. As such, a series of brief videos have been prepared to provide a thorough explanation of how to best take advantage of the features on the OpenStage phones.

Simply click on the the Video link beside any of the features you would like to learn more about, and the relevant video will be streamed directly from your web browser.

Scenarios

Based on OpenStage SIP V3 R2

OpenScape Desk Phone IP 35G Length OpenScape Desk Phone IP 55G Length Content
Basic Telephony Video 02:32 Video 02:30 All in one.
Place a Call Video 00:59 Video 00:47 Three ways to make a phone call.
Answer a Call Video 00:32 Video 00:38 Various methods to answer a call.
End a Call Video 00:22 Video 00:22 Various methods to end a call.
Using Headset Video 00:56 Video 00:56 Place, answer, and end a call using the headset.
Advanced Call Handling Video 07:15 Video 05:27 All in one.
Hold/Retrieve a Call Video 01:09 Video 01:06 Hold/Retrieve a call using context menu or FPK.
Make a Conference Call Video 01:13 Video 01:08 Conference call using context menu.
Transfer a Call Video 01:49 Video 01:41 Describes three different ways to transfer a call.
Programming Call Forwarding Video 03:32 Video 02:01 Programming Call Forwarding using favorites,
turning Call Forwarding on/off.
Advanced telephony Video 01:49 Video 02:35 All in one.
Dialing from Caller List Video 00:57 Video 01:48 Using the missed, dialed, received, forwarded call lists
Audio Features Video 01:02 Video 00:56 Mute, switching to Speakerphone/Handset mode

See also

Show IP related